Customer Service Representative Jobs in Bridgeport, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Milford, CT (8 miles from Bridgeport, CT)
- 1 hour ago
- Milford, CT (8 miles from Bridgeport, CT)
- 1 hour ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
- Fairfield, CT (4 miles from Bridgeport, CT)
- 13 hours ago
- Fairfield, CT (4 miles from Bridgeport, CT)
- 13 hours ago
Seeking a Customer Service/Trade Director for a 30+-year-old well-established Barter and Trade Company. If you love talking on the phone, thinking outside the box, and meeting new business owners...
Customer Service Representative
- Branford, CT (22 miles from Bridgeport, CT)
- 23 hours ago
- Branford, CT (22 miles from Bridgeport, CT)
- 23 hours ago
The Customer Service Representative (CSR) is the primary point of contact for customers, handling communications between customers, coworkers, and various departments within the company....
Customer Service Representative
- Naugatuck, CT (23 miles from Bridgeport, CT)
- 23 hours ago
- Naugatuck, CT (23 miles from Bridgeport, CT)
- 23 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Relations Specialist/ Office Admin
- New Haven, CT (17 miles from Bridgeport, CT)
- 1 day ago
- New Haven, CT (17 miles from Bridgeport, CT)
- 1 day ago
Overview Connecticut Pest Elimination is a full-service Pest Control company servicing both businesses and residences throughout the state of Connecticut. We offer great home protection plans to...
- Orange, CT (11 miles from Bridgeport, CT)
- 1 day ago
- Orange, CT (11 miles from Bridgeport, CT)
- 1 day ago
Overview Connecticut Pest Elimination is a full-service Pest Control company servicing both businesses and residences throughout the state of Connecticut. We offer great home protection plans to...
- Smithtown, NY (21 miles from Bridgeport, CT)
- 1 day ago
- Smithtown, NY (21 miles from Bridgeport, CT)
- 1 day ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Client Service Associate (Southbury, CT)
- Southbury, CT (20 miles from Bridgeport, CT)
- 1 day ago
- Southbury, CT (20 miles from Bridgeport, CT)
- 1 day ago
Who We Are: Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range...
Lead Services Specialist 1 - Customer Service Management
- Stratford, CT (6 miles from Bridgeport, CT)
- 1 day ago
- Stratford, CT (6 miles from Bridgeport, CT)
- 1 day ago
Job Description Summary The T700 / T408 turboshaft engine Military Field Service Representative will provide on-site support to Sikorsky in Stratford, CT and GE acting as a liaison supporting...
Customer Service Representative
- Hauppauge, NY (24 miles from Bridgeport, CT)
- 1 day ago
- Hauppauge, NY (24 miles from Bridgeport, CT)
- 1 day ago
A Machine Tool Manufacturer is seeking a professional and highly motivated Customer Service Representative to join our team in Hauppauge, NY....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Westport, CT (7 miles from Bridgeport, CT)
- 2 days ago
- Westport, CT (7 miles from Bridgeport, CT)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Lake Grove, NY (21 miles from Bridgeport, CT)
- 2 days ago
- Lake Grove, NY (21 miles from Bridgeport, CT)
- 2 days ago
Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads...
Office Assistant - Customer Service
- Branford, CT (22 miles from Bridgeport, CT)
- 2 days ago
- Branford, CT (22 miles from Bridgeport, CT)
- 2 days ago
Come join our team! Meet and greet our customers, process paperwork...we are looking for a team player. An Office Assistant/Customer Service person to work on our team. We are an Auto Body repair...
Sales Associate - Connecticut - Sports Medicine
- Stamford, CT (18 miles from Bridgeport, CT)
- 3 days ago
- Stamford, CT (18 miles from Bridgeport, CT)
- 3 days ago
Work Flexibility: Field-based The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...
- Commack, NY (22 miles from Bridgeport, CT)
- 3 days ago
- Commack, NY (22 miles from Bridgeport, CT)
- 3 days ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Demographic Data for Bridgeport, CT
Moving to Bridgeport, CT? Find some basic demographic data about Bridgeport, CT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Bridgeport, CT
Highest Education Level
Customer Service Representatives in Bridgeport, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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