Customer Service Representative Jobs in Aurora, CO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 241 Jobs

Inside Customer Care Representative

  • Aurora, CO
  • 16 days ago
  • Aurora, CO
  • 16 days ago

Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people...

25/26 Seasonal Customer Service Representative (Part-time)

  • Golden, CO (20 miles from Aurora, CO)
  • 2 hours ago
  • Golden, CO (20 miles from Aurora, CO)
  • 2 hours ago

Job Type Part-time, Temporary Description In this role you will operate as the first line of support for all customer interactions at Powder7. You will be responsible for signing up for in-store...

25/26 Seasonal Customer Service Representative (Full-time)

  • Golden, CO (20 miles from Aurora, CO)
  • 2 hours ago
  • Golden, CO (20 miles from Aurora, CO)
  • 2 hours ago

Job Type Full-time, Temporary Description In this role you will operate as the first line of support for all customer interactions at Powder7. You will be responsible for signing up for in-store...

Customer Service Rep(06212) - 91 W Mineral Ave

  • Littleton, CO (12 miles from Aurora, CO)
  • 11 hours ago
  • Littleton, CO (12 miles from Aurora, CO)
  • 11 hours ago

Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...

Customer Service Rep(06221) - 8031 E. Colfax Ave

  • Denver, CO (2 miles from Aurora, CO)
  • 11 hours ago
  • Denver, CO (2 miles from Aurora, CO)
  • 11 hours ago

Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...

Financial Aid Customer Service Representative/Office Assistant

  • Aurora, CO
  • 11 hours ago
  • Aurora, CO
  • 11 hours ago

THIS POSITION IS ONLY OPEN TO ELIGIBLE CCA STUDENTS. IF YOU ARE UNSURE OF YOUR ELIGIBILITY, PLEASE CONTACT THE FINANCIAL AID OFFICE AT ... .... IF YOU ARE NOT AN ELIGIBLE CCA STUDENT, YOUR...

Pharmacy Customer Service Assoc. Cert

  • Broomfield, CO (17 miles from Aurora, CO)
  • 12 hours ago
  • Broomfield, CO (17 miles from Aurora, CO)
  • 12 hours ago

Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

Sales/customer service position

  • Aurora, CO
  • 1 day ago
  • Aurora, CO
  • 1 day ago

Join Our Team Sales/Customer Service Position Available! Home Improvements of Colorado, a leading cabinet refacing company, seeks a motivated and reliable individual to join our team in a combined...

CUSTOMER SUPPORT SPECIALIST (CALL CENTER)-(Hybrid Work Model)

  • Centennial, CO (9 miles from Aurora, CO)
  • 1 day ago
  • Centennial, CO (9 miles from Aurora, CO)
  • 1 day ago

CUSTOMER SUPPORT SPECIALIST (CALL CENTER)-(Hybrid Work Model) Salary $19.11 - $28.65 Hourly Location CO 80120, CO Job Type Full-time Remote Employment Flexible/Hybrid Job Number 06201 Department...

Eyewear Customer Service/Sales Advisor Part Time

  • Aurora, CO
  • 1 day ago
  • Aurora, CO
  • 1 day ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Rep(08660) - 550 E. Colfax Ave.

  • Bennett, CO (23 miles from Aurora, CO)
  • 1 day ago
  • Bennett, CO (23 miles from Aurora, CO)
  • 1 day ago

Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...

Customer Service Rep(08669) - 8450 E. Iliff ave.

  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago
  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago

Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...

Customer Service Rep/Expediter (06357)

  • Brighton, CO (14 miles from Aurora, CO)
  • 1 day ago
  • Brighton, CO (14 miles from Aurora, CO)
  • 1 day ago

Company Description Team Wow is looking for additional help as our market share continues to grow! Join our team and start planning for your future. We offer schedules that work with you, not...

Associate Client Advocate

  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago
  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago

**Company Description** WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has...

CPC Customer Service Support

  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago
  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Demographic Data for Aurora, CO

Moving to Aurora, CO? Find some basic demographic data about Aurora, CO below.


Local
National
459,022
8,333
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Aurora, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Aurora, CO offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Aurora, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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