Customer Service Representative Jobs in Colorado
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Licensed Branch Customer Service and Sales Rep - Grand Junction, CO
- Grand Junction, CO
- 19 days ago
- Grand Junction, CO
- 19 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Licensed Customer Service Representative The Auto Club Group is seeking Licensed Customer Service Representatives who can promote...
Customer Service Insurance - Sales
- Colorado Springs, CO
- 45+ days ago
- Colorado Springs, CO
- 45+ days ago
As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for...
Remote WorkCustomer Service and Marketing Specialist
- Colorado Springs, CO
- moments ago
- Colorado Springs, CO
- moments ago
Benefits: 401(k) matching Paid time off Training & development ACE Handyman Services Colorado Springs is looking for someone that likes it when their life has opportunities for: Growth...
We are looking to add a Customer Service Representative to our team at The Pet Spot REPORTS TO: General Manager PAY: $16.57 - $17.00 /hour + tips CORE RESPONSIBILITES (include but are not limited to...
Job Title: Customer Care Representative I/CCRI Reports to: Team Lead, Customer Care Location: Colorado Remote/Texas Remote/Arizona Remote The Role The Customer Care Representative I is a...
Bilingual (Spanish) Customer Service Specialist
- Castle Rock, CO
- 8 hours ago
- Castle Rock, CO
- 8 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Support Specialist Summit Interconnect is the premier electronics manufacturer in the US, located in Aurora, Colorado. Specializing in printed circuit board assembly, we build the latest...
Shield HealthCare is looking for a Customer Service Representative in our Aurora, CO office to assist our customers with their telephone orders....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Warehouse Customer Service Assistant 5000 S Lima St, Denver, CO 80239, USA Req #6652 Monday, July 7, 2025 OnTrac is hiring a Warehouse Customer Service Assistant! This position assists Operations...
Our Mission: Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence and stability of individuals and families. Our Vision: To end the...
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Colorado
Highest Education Level
Customer Service Representatives in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Spanish
- Inventory Management
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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