Customer Service Representative Jobs in Colorado
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people...
Customer Service Insurance - Sales
- Colorado Springs, CO
- 45+ days ago
- Colorado Springs, CO
- 45+ days ago
As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for...
Remote WorkAs a Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively...
Customer Service Specialist - TS/SCI W/ POLY
- Colorado Springs, CO
- 2 hours ago
- Colorado Springs, CO
- 2 hours ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family:...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Purpose The Customer Service Representative (CSR) receives, records, and processes phone calls and written communications from customers related to complaints, problems, quality issues, short on loads...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Knowledge of the concrete and construction industry is preferred. 2 years experience in order taking and concrete dispatch is preferred. Work Requirements Must be 18 years of age or older....
25/26 Seasonal Customer Service Representative (Part-time)
- Golden, CO
- 6 hours ago
- Golden, CO
- 6 hours ago
Job Type Part-time, Temporary Description In this role you will operate as the first line of support for all customer interactions at Powder7. You will be responsible for signing up for in-store...
25/26 Seasonal Customer Service Representative (Full-time)
- Golden, CO
- 6 hours ago
- Golden, CO
- 6 hours ago
Job Type Full-time, Temporary Description In this role you will operate as the first line of support for all customer interactions at Powder7. You will be responsible for signing up for in-store...
Customer Service Rep(06212) - 91 W Mineral Ave
- Littleton, CO
- 15 hours ago
- Littleton, CO
- 15 hours ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
Financial Aid Customer Service Representative/Office Assistant
- Aurora, CO
- 15 hours ago
- Aurora, CO
- 15 hours ago
THIS POSITION IS ONLY OPEN TO ELIGIBLE CCA STUDENTS. IF YOU ARE UNSURE OF YOUR ELIGIBILITY, PLEASE CONTACT THE FINANCIAL AID OFFICE AT ... .... IF YOU ARE NOT AN ELIGIBLE CCA STUDENT, YOUR...
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Colorado
Highest Education Level
Customer Service Representatives in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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