Customer Service Representative Jobs in Colorado
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Raven Print and Marketing
- Lakewood, CO
- 7 days ago
- Raven Print and Marketing
- Lakewood, CO
- 7 days ago
Customer Service Superstar Wanted - Print, Signs, Apparel & Promotionla Industry Are you a seasoned CSR expert with a passion for delivering exceptional results? We are on the hunt for a true...
Customer Service Insurance - Sales
- Colorado Springs, CO
- 45+ days ago
- Colorado Springs, CO
- 45+ days ago
As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...
$19.25/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Overview 84 Component Coordinator is responsible for assisting with all administrative and customer service related duties within the plant including office organization, invoicing, sales support,...
West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer...
Customer Service Associate 3.3 3.3 out of 5 stars Englewood, CO 80112 Our client, a dynamic leader in Telecom Industry, is seeking a Customer Service Associate to join their team. As a Customer...
Preferred Qualifications Call center experience in benefits claims, billing, or eligibility. Bilingual....
EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate...
Remote WorkShield HealthCare is looking for a Customer Service Representative in our Aurora, CO office to assist our customers with their telephone orders....
Customer Service Rep(06335) - 720 North Main Street
- Gunnison, CO
- 12 hours ago
- Gunnison, CO
- 12 hours ago
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
Customer Service Representative - Cherry Creek Shopping Center
- Denver, CO
- 12 hours ago
- Denver, CO
- 12 hours ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Description Customer Sales Associate Who are we? At Cobblestone, we're more than just a car care destination-we're a cornerstone of our communities in Arizona and Colorado. For over 25 years,...
Apply Job Type Full-time Description Rad Power Bikes, one of North America's largest electric bike brands, is on a mission to get people onto bikes that are built for everything and priced for...
Kforce has a client that is seeking a 3rd Shift Customer Service Representative in Englewood, CO....
Lead Retail Customer Service Associate
- Highlands Ranch, CO
- 13 hours ago
- Highlands Ranch, CO
- 13 hours ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Colorado
Highest Education Level
Customer Service Representatives in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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