Call Center Representative Jobs in Aurora, CO

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-10 of 10 Jobs

Inside Sales Representative - Call Center

Denver, CO (2 miles from Aurora, CO)
2 days ago

Denver, CO (2 miles from Aurora, CO)
2 days ago

Motili, a member of the DAIKIN group, would like for you to join our dynamic team as an Inside Sales Person. You will engage with customers over the phone to provide exceptional service and...

Seasonal Contact Center Agent

Denver, CO (2 miles from Aurora, CO)
2 days ago

Denver, CO (2 miles from Aurora, CO)
2 days ago

Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** The **Seasonal Contact Center Agent**...

DSST Cole MS: Bilingual Call Center Representative

Denver, CO (2 miles from Aurora, CO)
5 days ago

Denver, CO (2 miles from Aurora, CO)
5 days ago

Center Representative Season Dates: 11/1/2025 - 3/31/2026 Stipend Amount: $2,000 MINIMUM QUALIFICATIONS Demonstrated belief in all students and the mission of DSST....

Call Center Representative Bilingual English/Spanish

Broomfield, CO (17 miles from Aurora, CO)
5 days ago

Broomfield, CO (17 miles from Aurora, CO)
5 days ago

When joining Elevations, you can expect to work for a company with: A leadership team that strives to make this the best place you've ever worked! A focus on supporting our employees' mental,...

Call Center Agent

Denver, CO (2 miles from Aurora, CO)
5 days ago

Denver, CO (2 miles from Aurora, CO)
5 days ago

Apply now to join the world of VIBE DINING as a key part of the guest experience! Looking for a fast-paced, high-energy opportunity that keeps you connected to the hospitality industry? Our call...

Member Service Representative (Call Center / Customer Service, Hybrid)

Lone Tree, CO (15 miles from Aurora, CO)
18 days ago

Lone Tree, CO (15 miles from Aurora, CO)
18 days ago

There are 3 schedules for this position - candidates need to have availability to work any of the three shifts below: 8am-6pm (or end of call queue) Monday-Friday, Saturday 9am-1pm, 1 day off...

Contact Center Representative

Broomfield, CO (17 miles from Aurora, CO)
18 days ago

Broomfield, CO (17 miles from Aurora, CO)
18 days ago

Job Details Level: Experienced Job Location: BROOMFIELD, CO Position Type: Full Time Salary Range: $20.00 - $20.00 Hourly Job Shift: Day Description As The Artisans of Banking, we strive to be...

Contact Center Representative (Hybrid)

Denver, CO (2 miles from Aurora, CO)
30+ days ago

Denver, CO (2 miles from Aurora, CO)
30+ days ago

Why Westerra? Here at Westerra Credit Union, every employee counts. Our teams are made up of high-performing individuals committed to being HONORABLE, INVENTIVE, and CURIOUS – qualities that make...

Remote Call Center Customer Service Representative

Denver, CO (2 miles from Aurora, CO)
30+ days ago

Denver, CO (2 miles from Aurora, CO)
30+ days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Remote Work

Laboratory Client Support Specialist

Denver, CO (2 miles from Aurora, CO)
90+ days ago

Denver, CO (2 miles from Aurora, CO)
90+ days ago

SEIU Local 105 - $26.86 - $39.39 “May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the...

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Demographic Data for Aurora, CO

Moving to Aurora, CO? Find some basic demographic data about Aurora, CO below.

Median Age

Average Household Income

Home Value vs Household Income in Aurora, CO

Local

National

Total Population

459,022

Number of Businesses

8,333

City Size

Large

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Aurora, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Aurora, CO offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Aurora, CO

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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