Customer Service Representative Jobs in Walnut Creek, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- HOLLY HUNT
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 3 days ago
- HOLLY HUNT
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 3 days ago
Why join us? For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service...
In Person
- HOLLY HUNT
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 7 days ago
- HOLLY HUNT
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 7 days ago
Why join us? For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service...
In PersonCustomer Service Representative
- Community Choice Financial Family of Brands
- Oakland, CA (10 miles from Walnut Creek, CA)
- 7 days ago
- Oakland, CA (10 miles from Walnut Creek, CA)
- 7 days ago
Your Opportunity: Customer Service Representative California Check Cashing Stores Oakland, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...
In PersonSeasonal Customer Service - Pinole Vista Crossing Rack
- Nordstrom Inc.
- Pinole, CA (14 miles from Walnut Creek, CA)
- 2 hours ago
- Pinole, CA (14 miles from Walnut Creek, CA)
- 2 hours ago
Job Description Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a...
In Person TemporaryCustomer Service & E-Commerce Supervisor - Full Time
- Whole Foods
- Walnut Creek, CA
- 2 hours ago
- Walnut Creek, CA
- 2 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
In Person Full TimeE-Commerce, Fulfillment & Customer Service Associate
- Emeryville, CA (12 miles from Walnut Creek, CA)
- 11 hours ago
- Emeryville, CA (12 miles from Walnut Creek, CA)
- 11 hours ago
A growing start-up food company is seeking a dedicated, reliable, and detail-oriented team member to support our e-commerce, fulfillment, and customer service operations. Responsibilities: *...
In PersonCustomer Service Support Representative
- LabCorp
- South San Francisco, CA (24 miles from Walnut Creek, CA)
- 14 hours ago
- South San Francisco, CA (24 miles from Walnut Creek, CA)
- 14 hours ago
Labcorp is seeking a remote Client Services Representative to join a dynamic team in South San Francisco, CA. Work Schedule: Monday - Friday 8:30am-5:00pm Application Window Closes: 6/12/2026...
RemoteCustomer Service Rep (Part-Time)
- Lifetime Tennis
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 23 hours ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 23 hours ago
Customer Service Rep, Part-Time Lifetime Activities is looking for a part-time customer service representative for it's location at the state of the art Goldman Tennis Center located at Golden Gate...
In Person Part TimeBilingual Customer Service Representative - Mandarin-English
- TTEC
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, youll be a part of bringing humanity to business....
In PersonBilingual Customer Service Representative Cantonese-English
- TTEC
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, youll be a part of bringing humanity to business....
In PersonAirport Customer Service Agent - SFO
- Unifi Aviation, LLC
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
General information Job Title Airport Customer Service Agent - SFO Date Wednesday, February 25, 2026 Entity Unifi Aviation, LLC State California City San Francisco Base Pay Rate: $ 22.04 Full/Part...
In PersonCustomer Service/ General Office Position
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 2 days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 2 days ago
We are seeking a detail oriented individual with strong communication and problem solving skills to join our Office Administration team. If you are a friendly, service oriented person, have strong...
In PersonLucca Delicatessen is hiring! Front of house customer service
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 2 days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 2 days ago
Lucca Delicatessen is looking for employees to join our team! Come work in a beautiful and safe environment for a business that has been voted one of the top 38 essential businesses in SF by SF...
In Person- San Leandro, CA (11 miles from Walnut Creek, CA)
- 2 days ago
- San Leandro, CA (11 miles from Walnut Creek, CA)
- 2 days ago
We provide a fast-paced energetic environment where individuals Can work closely with customers and seasoned sales professionals. This is a full time position. Qualifications: Strong Work Ethic...
In Person- Sherwin Williams
- Berkeley, CA (10 miles from Walnut Creek, CA)
- 2 days ago
- Berkeley, CA (10 miles from Walnut Creek, CA)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonDemographic Data for Walnut Creek, CA
Moving to Walnut Creek, CA? Find some basic demographic data about Walnut Creek, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Walnut Creek, CA
Highest Education Level
Customer Service Representatives in Walnut Creek, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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