Customer Service Representative Jobs in Santa Clara, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Redwood City, CA (17 miles from Santa Clara, CA)
- 3 hours ago
- Redwood City, CA (17 miles from Santa Clara, CA)
- 3 hours ago
... Chestnut Automotive Location: 160 Chestnut St Redwood City, CA 94063 Tel:- ... Job Type: Full-Time / Part-Time Compensation: Competitive pay based on experience About Us: Chestnut Automotive...
Store Customer Service Specialist
- San Jose, CA (3 miles from Santa Clara, CA)
- 4 hours ago
- San Jose, CA (3 miles from Santa Clara, CA)
- 4 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Hayward, CA (23 miles from Santa Clara, CA)
- 4 hours ago
- Hayward, CA (23 miles from Santa Clara, CA)
- 4 hours ago
$80000 - $100000 / year Compensation & Benefits: Average $80,000 to $100,000+ your first year, with top earners well into six figures Guaranteed base salary plus commissions Comprehensive benefits...
Amazon Locker+ Customer Service Associate
- Palo Alto, CA (12 miles from Santa Clara, CA)
- 6 hours ago
- Palo Alto, CA (12 miles from Santa Clara, CA)
- 6 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Rep(08106) - 22962 Clawiter Rd
- Hayward, CA (23 miles from Santa Clara, CA)
- 13 hours ago
- Hayward, CA (23 miles from Santa Clara, CA)
- 13 hours ago
Customer Service Rep(08106) - 22962 Clawiter Rd 3.4 3.4 out of 5 stars 22962 Clawiter Rd Ste 2, Hayward, CA 94545 Job Description Positive Personality Customer Service Oriented Clear, Energetic...
Pharmacy Customer Service Associate
- Sunnyvale, CA (4 miles from Santa Clara, CA)
- 13 hours ago
- Sunnyvale, CA (4 miles from Santa Clara, CA)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Livermore, CA (20 miles from Santa Clara, CA)
- 17 hours ago
- Livermore, CA (20 miles from Santa Clara, CA)
- 17 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Store Customer Service Specialist
- Redwood City, CA (17 miles from Santa Clara, CA)
- 1 day ago
- Redwood City, CA (17 miles from Santa Clara, CA)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
**Position Purpose:** Contractors' Warehouse Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These...
Customer Service Representative
- San Jose, CA (3 miles from Santa Clara, CA)
- 1 day ago
- San Jose, CA (3 miles from Santa Clara, CA)
- 1 day ago
The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....
- Fremont, CA (14 miles from Santa Clara, CA)
- 1 day ago
- Fremont, CA (14 miles from Santa Clara, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Livermore, CA (20 miles from Santa Clara, CA)
- 1 day ago
- Livermore, CA (20 miles from Santa Clara, CA)
- 1 day ago
Our client, a leading provider in customer service solutions, is seeking a Customer Service I to join their team. As a Customer Service I, you will be part of the Enrollment Services department...
Member Service Representative (Part-Time)
- Livermore, CA (20 miles from Santa Clara, CA)
- 1 day ago
- Livermore, CA (20 miles from Santa Clara, CA)
- 1 day ago
Responsive recruiter Benefits: Company parties Competitive salary Employee discounts Free food & snacks Free uniforms Full job description will be reviewed during the interview and hiring process....
Customer Service Attendant I - Sports Center
- Cupertino, CA (8 miles from Santa Clara, CA)
- 1 day ago
- Cupertino, CA (8 miles from Santa Clara, CA)
- 1 day ago
THIS RECRUITMENT IS OPEN UNTIL FILLED AND MAY CLOSE AT ANY TIME. The City of Cupertino Parks and Recreation Department has positions open at the Sports Center. Shifts will include weekdays,...
JetX Car Wash Sales and Customer Service Rep - Immediate Opening
- Fremont, CA (14 miles from Santa Clara, CA)
- 2 days ago
- Fremont, CA (14 miles from Santa Clara, CA)
- 2 days ago
JetX Car Wash Sales and Customer Service Representative Location: Fremont About Us: We are a fast-growing car wash company expanding its footprint in northern California....
Demographic Data for Santa Clara, CA
Moving to Santa Clara, CA? Find some basic demographic data about Santa Clara, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Santa Clara, CA
Highest Education Level
Customer Service Representatives in Santa Clara, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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