Customer Service Representative Jobs in La Verne, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Christi Liang Insurance Agency, Inc
- Walnut, CA (10 miles from La Verne, CA)
- 2 days ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (10 miles from La Verne, CA)
- 2 days ago
Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (22 miles from La Verne, CA)
- 12 days ago
- Montebello Veterinary Hospital
- Montebello, CA (22 miles from La Verne, CA)
- 12 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
- Mira Loma, CA (16 miles from La Verne, CA)
- 3 hours ago
- Mira Loma, CA (16 miles from La Verne, CA)
- 3 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Amazon Locker+ Customer Service Associate
- La Habra, CA (18 miles from La Verne, CA)
- 6 hours ago
- La Habra, CA (18 miles from La Verne, CA)
- 6 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Anaheim, CA (23 miles from La Verne, CA)
- 7 hours ago
- Anaheim, CA (23 miles from La Verne, CA)
- 7 hours ago
**Job Title: Customer Account Representative** **Location:** [Company Location] **Job Type:** [Full-Time/Part-Time/Remote] **Department:** [Department Name] **Reports To:** [Supervisor/Manager...
Customer Service Representative
- Fontana, CA (18 miles from La Verne, CA)
- 11 hours ago
- Fontana, CA (18 miles from La Verne, CA)
- 11 hours ago
Position: Customer service representative Shift: First shift 6 :00a m ; 2 :30pm, Monday-Friday Pay $22.00 In addition to the general job description below, the ideal candidate will also possess the...
Customer Service Rep(07845) - 13205 Whittier Blvd
- Whittier, CA (18 miles from La Verne, CA)
- 12 hours ago
- Whittier, CA (18 miles from La Verne, CA)
- 12 hours ago
Customer Service Rep(07845) - 13205 Whittier Blvd Domino's Franchise - 3.4 Whittier, CA Job Details Full-time Estimated: $37.2K - $42K a year 5 hours ago Qualifications Writing skills Computer...
- Ontario, CA (8 miles from La Verne, CA)
- 13 hours ago
- Ontario, CA (8 miles from La Verne, CA)
- 13 hours ago
PAY: $16.50 - $23.03 MISSION: It is our commitment to provide our customers a one stop destination for the largest selection of quality home furnishings at the lowest prices every day, while...
Customer Service - Self Storage Manager
- Baldwin Park, CA (12 miles from La Verne, CA)
- 17 hours ago
- Baldwin Park, CA (12 miles from La Verne, CA)
- 17 hours ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
Customer Service Representative
- Corona, CA (21 miles from La Verne, CA)
- 21 hours ago
- Corona, CA (21 miles from La Verne, CA)
- 21 hours ago
AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...
Hybrid Customer Service Specialist, I
- Anaheim, CA (23 miles from La Verne, CA)
- 1 day ago
- Anaheim, CA (23 miles from La Verne, CA)
- 1 day ago
Customer service/call center experience preferred, but not required. Banking, Mortgage/Loan Servicing industry experience preferred, but not required....
Customer Service Representative - Pest Control
- South El Monte, CA (18 miles from La Verne, CA)
- 1 day ago
- South El Monte, CA (18 miles from La Verne, CA)
- 1 day ago
Termite and Pest Control Company located in El Monte is looking for a Customer Service Representative....
Customer Service Representative
- Santa Fe Springs, CA (23 miles from La Verne, CA)
- 1 day ago
- Santa Fe Springs, CA (23 miles from La Verne, CA)
- 1 day ago
Service Center Santa Fe Springs PART-TIME JOB SUMMARY Caliber Collision has an immediate job opening for a Part -Time Customer Service Representative to perform all-purpose duties, which may include...
Pharmacy Customer Service Associate
- Placentia, CA (19 miles from La Verne, CA)
- 1 day ago
- Placentia, CA (19 miles from La Verne, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Ontario, CA (8 miles from La Verne, CA)
- 1 day ago
- Ontario, CA (8 miles from La Verne, CA)
- 1 day ago
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
Demographic Data for La Verne, CA
Moving to La Verne, CA? Find some basic demographic data about La Verne, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in La Verne, CA
Highest Education Level
Customer Service Representatives in La Verne, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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