Customer Service Representative Jobs in Diamond Bar, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Eagle Rock Pet Care
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 4 days ago
- Eagle Rock Pet Care
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 4 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (16 miles from Diamond Bar, CA)
- 4 days ago
- Montebello Veterinary Hospital
- Montebello, CA (16 miles from Diamond Bar, CA)
- 4 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
- Christi Liang Insurance Agency, Inc
- Walnut, CA (2 miles from Diamond Bar, CA)
- 17 days ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (2 miles from Diamond Bar, CA)
- 17 days ago
As a Customer Service Representative, you will have the opportunity to make a difference in the lives of our customers every day....
Customer Service - Self Storage Manager
- Anaheim, CA (12 miles from Diamond Bar, CA)
- moments ago
- Anaheim, CA (12 miles from Diamond Bar, CA)
- moments ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Primary Job Duties - Processing and administration of online orders - Retrieving and processing orders from our online customer base including Home Depot, Costco, Amazon, Target, Wayfair... and...
- Lakewood, CA (20 miles from Diamond Bar, CA)
- moments ago
- Lakewood, CA (20 miles from Diamond Bar, CA)
- moments ago
We are looking for a detail-oriented and customer-focused Customer Service Order Entry Specialist to join our team. In this role, you will be responsible for accurately entering customer orders,...
Customer Service Rep Contractors Insurance (On-Site)
- Foothill Ranch, CA (21 miles from Diamond Bar, CA)
- 7 hours ago
- Foothill Ranch, CA (21 miles from Diamond Bar, CA)
- 7 hours ago
High-volume commercial insurance brokerage is hiring an on-site Customer Service Rep. If youre experienced in contractors' insurance, we want to talk to you! Job Duties: Respond to Client Calls...
Senior Customer Service Representative
- S el Monte, CA (13 miles from Diamond Bar, CA)
- 7 hours ago
- S el Monte, CA (13 miles from Diamond Bar, CA)
- 7 hours ago
We are actively seeking for Customer Service Representative to handle our growing online and wholesale business. This position is based in our S El Monte, California fulfillment center....
Customer Service Branch Associate
- Montebello, CA (16 miles from Diamond Bar, CA)
- 8 hours ago
- Montebello, CA (16 miles from Diamond Bar, CA)
- 8 hours ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
- Buena Park, CA (15 miles from Diamond Bar, CA)
- 8 hours ago
- Buena Park, CA (15 miles from Diamond Bar, CA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Support Representative
- Irvine, CA (17 miles from Diamond Bar, CA)
- 9 hours ago
- Irvine, CA (17 miles from Diamond Bar, CA)
- 9 hours ago
Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We...
Customer Relationship Representative
- Irvine, CA (17 miles from Diamond Bar, CA)
- 10 hours ago
- Irvine, CA (17 miles from Diamond Bar, CA)
- 10 hours ago
Job Type Full-time Description Vortex is the leader in Doors/Security Products, Storefront Glass/Glazing, Access Controls and Material Handling Equipment for Commercial, Industrial and Retail...
Bilingual Customer Service Representative
- Ontario, CA (10 miles from Diamond Bar, CA)
- 10 hours ago
- Ontario, CA (10 miles from Diamond Bar, CA)
- 10 hours ago
Adecco is looking for a** **Bilingual Customer Service Representative** **.** **Pay rate:** $ 19.00/hr....
Remote Benefits Customer Service Representative- MUST LIVE WITHIN 2 HOURS OF SAN DIEGO, CA
- Ontario, CA (10 miles from Diamond Bar, CA)
- 10 hours ago
- Ontario, CA (10 miles from Diamond Bar, CA)
- 10 hours ago
MUST LIVE WITHIN 2 HOURS OF SAN DIEGO, CA Description Start Date 8/25 Submittal Date 8/4 After 30 days on assignment > pay rate increases Benefit Customer Service Representative - Non Bilingual The...
Remote WorkCommercial Client Services Representative
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 10 hours ago
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 10 hours ago
Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards. + Demonstrates compliance with all bank regulations...
Demographic Data for Diamond Bar, CA
Moving to Diamond Bar, CA? Find some basic demographic data about Diamond Bar, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Diamond Bar, CA
Highest Education Level
Customer Service Representatives in Diamond Bar, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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