Customer Service Representative Jobs in Azusa, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Brown & Brown Inc
- Orange, CA (24 miles from Azusa, CA)
- 7 hours ago
- Brown & Brown Inc
- Orange, CA (24 miles from Azusa, CA)
- 7 hours ago
Some call center experience desired. Customer service experience desired. High School diploma/GED....
Remote Work
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (22 miles from Azusa, CA)
- 12 hours ago
- Liberty Mutual Insurance
- Los Angeles, CA (22 miles from Azusa, CA)
- 12 hours ago
The Agent Customer Service Representative provides support and ease of doing business for our independent agents through offering complete and accurate information while providing a superb experience...
Remote Work- Christi Liang Insurance Agency, Inc
- Walnut, CA (9 miles from Azusa, CA)
- 17 hours ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (9 miles from Azusa, CA)
- 17 hours ago
Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (14 miles from Azusa, CA)
- 10 days ago
- Montebello Veterinary Hospital
- Montebello, CA (14 miles from Azusa, CA)
- 10 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
- Los Angeles, CA (22 miles from Azusa, CA)
- 1 hour ago
- Los Angeles, CA (22 miles from Azusa, CA)
- 1 hour ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Los Angeles, CA (22 miles from Azusa, CA)
- 8 days ago
- Los Angeles, CA (22 miles from Azusa, CA)
- 8 days ago
Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....
Customer Service - Self Storage Manager
- Baldwin Park, CA (4 miles from Azusa, CA)
- 6 hours ago
- Baldwin Park, CA (4 miles from Azusa, CA)
- 6 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Los Angeles, CA (22 miles from Azusa, CA)
- 12 hours ago
- Los Angeles, CA (22 miles from Azusa, CA)
- 12 hours ago
Ma Maison Floors, a Los Angeles-based hardwood floor manufacturer and importer, is hiring a Customer Service Representative....
LP Customer Service Associate II TJ Maxx La Canada Full Time
- La Canada, CA (12 miles from Azusa, CA)
- 12 hours ago
- La Canada, CA (12 miles from Azusa, CA)
- 12 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Receptionist/Customer Service/Maid
- Pasadena, CA (12 miles from Azusa, CA)
- 12 hours ago
- Pasadena, CA (12 miles from Azusa, CA)
- 12 hours ago
We are a cleaning company that is looking for a Receptionist/ hands on/ Customer Service to join our team as full time/part time You will be responsible for helping customers by providing product...
Store Customer Service Specialist
- Pasadena, CA (12 miles from Azusa, CA)
- 12 hours ago
- Pasadena, CA (12 miles from Azusa, CA)
- 12 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Specialist II-2
- Anaheim, CA (20 miles from Azusa, CA)
- 13 hours ago
- Anaheim, CA (20 miles from Azusa, CA)
- 13 hours ago
POSITION SUMMARY: With a general knowledge of the Companys services and processes, a Customer Service Specialist works under the general supervision of the Customer Service Supervisor to deliver...
Client Service Associate, Retirement & Private Wealth
- Pasadena, CA (12 miles from Azusa, CA)
- 13 hours ago
- Pasadena, CA (12 miles from Azusa, CA)
- 13 hours ago
WHO WE ARE. Breaking Boundaries for 25 years - and counting. The world is rapidly changing, and HUB is here to advise businesses and individuals on how to prepare for the unexpected. With more...
Customer Service Associate - Temporary
- Cypress, CA (23 miles from Azusa, CA)
- 13 hours ago
- Cypress, CA (23 miles from Azusa, CA)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Garden Grove, CA (24 miles from Azusa, CA)
- 15 hours ago
- Garden Grove, CA (24 miles from Azusa, CA)
- 15 hours ago
Our client in the aerospace and manufacturing industry is seeking a Customer Service Rep to join their team. As a Customer Service Rep, you will be part of the Commercial department supporting the...
Demographic Data for Azusa, CA
Moving to Azusa, CA? Find some basic demographic data about Azusa, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Azusa, CA
Highest Education Level
Customer Service Representatives in Azusa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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