Call Center Representative Jobs in Azusa, CA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Brea, CA (14 miles from Azusa, CA)
- 7 hours ago
- Brea, CA (14 miles from Azusa, CA)
- 7 hours ago
Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through...
Part-Time Call Center Reps Needed HVAC Appointments (4hr Shifts)
- Fullerton, CA (18 miles from Azusa, CA)
- 3 days ago
- Fullerton, CA (18 miles from Azusa, CA)
- 3 days ago
Jamison Heating and Cooling Services is hiring part-time Call Center Representatives to schedule heating and air conditioning service appointments....
Call Center/Customer Service Supervisor
- Stanton, CA (24 miles from Azusa, CA)
- 3 days ago
- Stanton, CA (24 miles from Azusa, CA)
- 3 days ago
Job Details Job Location: Corp (Stanton) - Stanton, CA Position Type: Full Time Salary Range: Undisclosed Job Shift: Day Job Category: Call Center/Customer Service Description CR&R Incorporated is...
- Los Angeles, CA (22 miles from Azusa, CA)
- 4 days ago
- Los Angeles, CA (22 miles from Azusa, CA)
- 4 days ago
center experience in a medical setting is preferred Ability to deal with client questions with patience and understanding Ability to work remotely and productively, and as part of a team Strong communication...
Remote WorkCall Center Representative - Patient Engagement Center
- Brea, CA (14 miles from Azusa, CA)
- 5 days ago
- Brea, CA (14 miles from Azusa, CA)
- 5 days ago
Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through...
- Anaheim, CA (20 miles from Azusa, CA)
- 14 days ago
- Anaheim, CA (20 miles from Azusa, CA)
- 14 days ago
Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment,...
Graveyard HR Call Center Associate $22 per hour
- Commerce, CA (16 miles from Azusa, CA)
- 15 days ago
- Commerce, CA (16 miles from Azusa, CA)
- 15 days ago
Graveyard HR Call Center Associate $22 per hour 6131 Telegraph Rd, Commerce, CA 90040, USA Req #2411 Monday, June 9, 2025 Commerce Casino is the world's largest card casino offering more than 200...
- Los Angeles, CA (22 miles from Azusa, CA)
- 16 days ago
- Los Angeles, CA (22 miles from Azusa, CA)
- 16 days ago
Call Center Representatives Job Employer Name:SpiderID: 13827475 Location: Los Angeles, CaliforniaDate Posted: 8/30/2024 Wage:Category: Customer Service/Technical Support Job Code: Job Description:...
- Los Angeles, CA (22 miles from Azusa, CA)
- 18 days ago
- Los Angeles, CA (22 miles from Azusa, CA)
- 18 days ago
Center experience required for role Experience in the medical/healthcare industry required for role Degree preferred but not required Experience with high volume calls required for role Vaco by Highspring...
- Los Angeles, CA (22 miles from Azusa, CA)
- 18 days ago
- Los Angeles, CA (22 miles from Azusa, CA)
- 18 days ago
POSITION SUMMARY: Manage customer communications and support and help retain customers as well as maintain the bank's positive reputation. ESSENTIAL FUNCTIONS: Customer Support (100%) Customer...
Call Center Representative (PSR)
- Los Angeles, CA (22 miles from Azusa, CA)
- 19 days ago
- Los Angeles, CA (22 miles from Azusa, CA)
- 19 days ago
-Experience verifying insurances -Basic experience with Excel and standard workbooks -HS Diploma -2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls)...
Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)
- Los Angeles, CA (22 miles from Azusa, CA)
- 20 days ago
- Los Angeles, CA (22 miles from Azusa, CA)
- 20 days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract Pharmacy Support Call Center Representative to join our team....
Remote WorkCall Center Representative (ONSITE)
- Los Angeles, CA (22 miles from Azusa, CA)
- 21 days ago
- Los Angeles, CA (22 miles from Azusa, CA)
- 21 days ago
Call Center Representative ( ONSITE ) Woodland Hills $23 ONSITE Monday - Friday 8:30am - 5:30pm Job Summary: The Call Center Representative is responsible for handling inbound and/or outbound customer...
Call Center Associate - Bilingual French Speaking
- Los Angeles, CA (22 miles from Azusa, CA)
- 22 days ago
- Los Angeles, CA (22 miles from Azusa, CA)
- 22 days ago
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow...
- Chino, CA (19 miles from Azusa, CA)
- 22 days ago
- Chino, CA (19 miles from Azusa, CA)
- 22 days ago
Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service. Assist scheduling customers with appointments for Airbag recalls and provide dealership...
Demographic Data for Azusa, CA
Moving to Azusa, CA? Find some basic demographic data about Azusa, CA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Azusa, CA
Highest Education Level
Call Center Representatives in Azusa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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