Customer Service Representative Jobs in Anaheim, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 529 Jobs
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Customer Service Representative

  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 2 days ago
  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 2 days ago

Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....

Seasonal Customer Advocate

  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 10 hours ago
  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 10 hours ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

Customer Service - Self Storage Manager

  • Anaheim, CA
  • 1 hour ago
  • Anaheim, CA
  • 1 hour ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

LP Customer Service Associate II

  • Long Beach, CA (17 miles from Anaheim, CA)
  • 9 hours ago
  • Long Beach, CA (17 miles from Anaheim, CA)
  • 9 hours ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Representative

  • Huntington Beach, CA (10 miles from Anaheim, CA)
  • 9 hours ago
  • Huntington Beach, CA (10 miles from Anaheim, CA)
  • 9 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Support Specialist

  • Huntington Beach, CA (10 miles from Anaheim, CA)
  • 9 hours ago
  • Huntington Beach, CA (10 miles from Anaheim, CA)
  • 9 hours ago

The Customer Support Specialist is responsible for all aftermarket and production requests as well as generating pertinent shipping documentation and invoicing for production and aftermarket...

Client Service Representative

  • Eagle Rock, CA (24 miles from Anaheim, CA)
  • 9 hours ago
  • Eagle Rock, CA (24 miles from Anaheim, CA)
  • 9 hours ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CLIENT SERVICE COORDINATOR...

Automotive Customer Service Advisor

  • Redondo Beach, CA (24 miles from Anaheim, CA)
  • 9 hours ago
  • Redondo Beach, CA (24 miles from Anaheim, CA)
  • 9 hours ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service Associate - Temporary

  • Monrovia, CA (21 miles from Anaheim, CA)
  • 9 hours ago
  • Monrovia, CA (21 miles from Anaheim, CA)
  • 9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - Topanga

  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 10 hours ago
  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 10 hours ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Store Customer Service Specialist

  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 10 hours ago
  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 10 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Amazon Locker+ Customer Service Associate

  • Long Beach, CA (17 miles from Anaheim, CA)
  • 11 hours ago
  • Long Beach, CA (17 miles from Anaheim, CA)
  • 11 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service - Whole Foods

  • Long Beach, CA (17 miles from Anaheim, CA)
  • 11 hours ago
  • Long Beach, CA (17 miles from Anaheim, CA)
  • 11 hours ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Customer Service - Amazon Hiring Now!

  • Huntington Beach, CA (10 miles from Anaheim, CA)
  • 11 hours ago
  • Huntington Beach, CA (10 miles from Anaheim, CA)
  • 11 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Demographic Data for Anaheim, CA

Moving to Anaheim, CA? Find some basic demographic data about Anaheim, CA below.


Local
National
364,169
8,773
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Anaheim, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Anaheim, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Anaheim, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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