Customer Service Representative Jobs in Anaheim, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Walnut, CA (13 miles from Anaheim, CA)
- 3 hours ago
- Walnut, CA (13 miles from Anaheim, CA)
- 3 hours ago
Service Representative assisting assigned client(s) Implement continuous improvement initiatives to improve service for assigned client(s) Participate in daily operational calls and provide updates...
Sales Consultant - Customer Service
- Norco, CA (23 miles from Anaheim, CA)
- 3 days ago
- Norco, CA (23 miles from Anaheim, CA)
- 3 days ago
6156 - Norco - 1550 2nd Street, Norco, California, 92860 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for...
250-Customer Service - 2003-250 Customer Svc Rep I
- Laguna Woods, CA (21 miles from Anaheim, CA)
- 1 hour ago
- Laguna Woods, CA (21 miles from Anaheim, CA)
- 1 hour ago
Service Representative I to join our team and serve as the first point of contact for residents requesting services....
- Covina, CA (17 miles from Anaheim, CA)
- 1 hour ago
- Covina, CA (17 miles from Anaheim, CA)
- 1 hour ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
Customer Service Representative I
- La Mirada, CA (5 miles from Anaheim, CA)
- 11 hours ago
- La Mirada, CA (5 miles from Anaheim, CA)
- 11 hours ago
Customer Service Representative I US-CA - La Mirada Administrative/Clerical Fortune 500 Clients 4/28/2025 2:27:06 PM About Acro Acro Service Corp....
Member Service Representative (Full-Time) - Inglewood
- Inglewood, CA (24 miles from Anaheim, CA)
- 11 hours ago
- Inglewood, CA (24 miles from Anaheim, CA)
- 11 hours ago
Member Service Representative (Full-Time) - Inglewood Inglewood, CA, United States (On-site) Job Description To provide members and prospective members the full range of products and services...
Customer Service Representative
- City of Industry, CA (11 miles from Anaheim, CA)
- 11 hours ago
- City of Industry, CA (11 miles from Anaheim, CA)
- 11 hours ago
Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Specialty food, specialty business, and/or culinary experience...
Credit and Payments Customer Service Representative
- Irwindale, CA (20 miles from Anaheim, CA)
- 11 hours ago
- Irwindale, CA (20 miles from Anaheim, CA)
- 11 hours ago
CREDIT AND PAYMENTS CUSTOMER SERVICE REPRESENTATIVE IN IRWINDALE, CA, USA!...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Los Angeles, CA (18 miles from Anaheim, CA)
- 12 hours ago
- Los Angeles, CA (18 miles from Anaheim, CA)
- 12 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Principal Product Manager, Amazon Customer Service
- Irvine, CA (13 miles from Anaheim, CA)
- 12 hours ago
- Irvine, CA (13 miles from Anaheim, CA)
- 12 hours ago
Amazon Customer Service (CS) is a large and global organization, obsessed with taking care of our customers and delivering reliably fast, convenient, and helpful support when they need it. Whether...
Professional - Rep, Customer Service
- Irvine, CA (13 miles from Anaheim, CA)
- 12 hours ago
- Irvine, CA (13 miles from Anaheim, CA)
- 12 hours ago
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments....
Registered Client Service Associate - B11 - Irvine/ Fountain Valley
- Irvine, CA (13 miles from Anaheim, CA)
- 13 hours ago
- Irvine, CA (13 miles from Anaheim, CA)
- 13 hours ago
The Licensed Client Service Associate is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates...
center experience preferred Bilingual in Spanish/English- preferred KNOWLEDGE, SKILLS AND ABILITIES Excellent written and verbal communication skills Proficient with MS Office and the ability to navigate...
Pharmacy Customer Service Associate
- Corona, CA (22 miles from Anaheim, CA)
- 13 hours ago
- Corona, CA (22 miles from Anaheim, CA)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Monterey Park, CA (17 miles from Anaheim, CA)
- 13 hours ago
- Monterey Park, CA (17 miles from Anaheim, CA)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Anaheim, CA
Moving to Anaheim, CA? Find some basic demographic data about Anaheim, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Anaheim, CA
Highest Education Level
Customer Service Representatives in Anaheim, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Scanning
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »