Call Center Representative Jobs in Anaheim, CA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Orange, CA (7 miles from Anaheim, CA)
- 12 hours ago
- Orange, CA (7 miles from Anaheim, CA)
- 12 hours ago
Were hiring Call Center Representatives to join our dynamic team and provide excellent customer service....
- Torrance, CA (20 miles from Anaheim, CA)
- 3 days ago
- Torrance, CA (20 miles from Anaheim, CA)
- 3 days ago
Join our team atA Apex Marketing Services Inc., a strong and customer focused company committed to providing exceptional service to our clients. We are looking for a dedicated and passionate...
Temporary Call Center Representative (Evening Shift)
- Lakewood, CA (10 miles from Anaheim, CA)
- 3 days ago
- Lakewood, CA (10 miles from Anaheim, CA)
- 3 days ago
This recruitment is for Temporary Call Center Representative (PBX Operator) through UCI's internal temporary staffing department....
- Pomona, CA (12 miles from Anaheim, CA)
- 5 days ago
- Pomona, CA (12 miles from Anaheim, CA)
- 5 days ago
" The Call Center Representative is responsible for ensuring all incoming homeowner, lender, and third party calls, consistently receive professional, courteous, accurate and timely responses to inquiries...
Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment,...
Graveyard HR Call Center Associate $22 per hour
- Commerce, CA (15 miles from Anaheim, CA)
- 9 days ago
- Commerce, CA (15 miles from Anaheim, CA)
- 9 days ago
Graveyard HR Call Center Associate $22 per hour 6131 Telegraph Rd, Commerce, CA 90040, USA Req #2411 Monday, June 9, 2025 Commerce Casino is the world's largest card casino offering more than 200...
BDC Administrator/Call Center Representative
- Tustin, CA (10 miles from Anaheim, CA)
- 10 days ago
- Tustin, CA (10 miles from Anaheim, CA)
- 10 days ago
Dealership: L0719 DCH Tustin Acura DCH Tustin Acura Now Hiring: BDC Administrator/Call Center Representative Have you been searching for an EXCITING Career that offers professional fulfilment and GROWTH...
Call Center Representative II - PT
- Santa Ana, CA (9 miles from Anaheim, CA)
- 10 days ago
- Santa Ana, CA (9 miles from Anaheim, CA)
- 10 days ago
Call center experience necessary in a fast-paced setting. Excellent computer and typing skills are necessary....
- Los Angeles, CA (18 miles from Anaheim, CA)
- 10 days ago
- Los Angeles, CA (18 miles from Anaheim, CA)
- 10 days ago
Call Center Representatives Job Employer Name:SpiderID: 13827475 Location: Los Angeles, CaliforniaDate Posted: 8/30/2024 Wage:Category: Customer Service/Technical Support Job Code: Job Description:...
PBX & Emergency Response Operator / Call Center - OC Hospital
- Irvine, CA (13 miles from Anaheim, CA)
- 10 days ago
- Irvine, CA (13 miles from Anaheim, CA)
- 10 days ago
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's...
Client Relations Specialist (Bilingual / Spanish)
- Alhambra, CA (19 miles from Anaheim, CA)
- 11 days ago
- Alhambra, CA (19 miles from Anaheim, CA)
- 11 days ago
Maxim Healthcare Services is hiring for a Client Relations Specialist to work with clients, patients and active caregivers to monitor program participants ability to manage their care, and provide...
- Los Angeles, CA (18 miles from Anaheim, CA)
- 12 days ago
- Los Angeles, CA (18 miles from Anaheim, CA)
- 12 days ago
Center experience required for role Experience in the medical/healthcare industry required for role Degree preferred but not required Experience with high volume calls required for role Vaco by Highspring...
- Los Angeles, CA (18 miles from Anaheim, CA)
- 12 days ago
- Los Angeles, CA (18 miles from Anaheim, CA)
- 12 days ago
POSITION SUMMARY: Manage customer communications and support and help retain customers as well as maintain the bank's positive reputation. ESSENTIAL FUNCTIONS: Customer Support (100%) Customer...
BDC Administrator/Call Center Representative
- Tustin, CA (11 miles from Anaheim, CA)
- 13 days ago
- Tustin, CA (11 miles from Anaheim, CA)
- 13 days ago
Dealership: L0719 DCH Tustin Acura DCH Tustin Acura Now Hiring: BDC Administrator/Call Center Representative Have you been searching for an EXCITING Career that offers professional fulfilment and GROWTH...
Call Center Representative (PSR)
- Los Angeles, CA (18 miles from Anaheim, CA)
- 13 days ago
- Los Angeles, CA (18 miles from Anaheim, CA)
- 13 days ago
-Experience verifying insurances -Basic experience with Excel and standard workbooks -HS Diploma -2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls)...
Demographic Data for Anaheim, CA
Moving to Anaheim, CA? Find some basic demographic data about Anaheim, CA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Anaheim, CA
Highest Education Level
Call Center Representatives in Anaheim, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Escalation Management
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Collaboration
- Interpersonal Skills
- Spanish
- Microsoft PowerPoint
- English
- Policy Development
- Multitasking
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »