Customer Service Representative Jobs in Arkansas

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 210 Jobs

Client Service Specialist (Teller)

  • Mountain Home, AR
  • 7 hours ago
  • Mountain Home, AR
  • 7 hours ago

Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...

ELD Airport- Customer Service Agent

  • El Dorado, AR
  • 10 hours ago
  • El Dorado, AR
  • 10 hours ago

At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a...

Customer Service Associate - Temporary

  • Bella Vista, AR
  • 10 hours ago
  • Bella Vista, AR
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Jonesboro, AR
  • 10 hours ago
  • Jonesboro, AR
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Store Customer Service Specialist

  • Fort Smith, AR
  • 11 hours ago
  • Fort Smith, AR
  • 11 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service

  • North Little Rock, AR
  • 18 hours ago
  • North Little Rock, AR
  • 18 hours ago

Customer Service Job ID: 568929 Location: North Little Rock, AR Category: Office and Administrative Employment Type: Temp to Hire Customer Service / Order Processing Representative North Little...

Customer Service Representative

  • Springdale, AR
  • 18 hours ago
  • Springdale, AR
  • 18 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative III

  • Fayetteville, AR
  • 19 hours ago
  • Fayetteville, AR
  • 19 hours ago

Department: Collections Department's Website: Summary of Job Duties: The Customer Service Representative III serves as the first point of contact for customers seeking assistance with parking services...

Client Service Associate

  • Fayetteville, AR
  • 22 hours ago
  • Fayetteville, AR
  • 22 hours ago

Job Description POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate...

Customer Support Advocate

  • AR
  • 1 day ago
  • AR
  • 1 day ago

Ready to be a Titan? We accompany our customers every step of the way, from the moment they partner with us, to the end of their journey. We work hard and like to have fun along the way. If you're...

Customer Service Representative

  • Maumelle, AR
  • 1 day ago
  • Maumelle, AR
  • 1 day ago

This job was posted by : For moreinformation, please see: for engaging with customers, answering inquiries, andresolving issues related to a company\'s products or services.### **Job...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Little Rock, AR
  • 1 day ago
  • Little Rock, AR
  • 1 day ago

center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...

Mortgage Servicing Customer Care Representative- Bilingual

  • Lowell, AR
  • 1 day ago
  • Lowell, AR
  • 1 day ago

This job was posted by : For moreinformation, please see: Mortgage Servicing Customer Care Representative answers manycustomer service calls and assists customers with other requests andneeds. The...

Customer Service Representative

  • North Little Rock, AR
  • 1 day ago
  • North Little Rock, AR
  • 1 day ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service - Donor Support Technician

  • Fort Smith, AR
  • 2 days ago
  • Fort Smith, AR
  • 2 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Demographic Data for Arkansas

Moving to Arkansas? Find some basic demographic data about Arkansas below.


Local
National
3,011,550
67,954

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Arkansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Arkansas offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Arkansas
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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