Customer Service Representative Jobs in Little Rock, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(05343) - 13101 Hwy 107
- Sherwood, AR (10 miles from Little Rock, AR)
- 3 hours ago
- Sherwood, AR (10 miles from Little Rock, AR)
- 3 hours ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Rep(05328) - 507 N JP Wright Loop Rd.
- Jacksonville, AR (13 miles from Little Rock, AR)
- 3 hours ago
- Jacksonville, AR (13 miles from Little Rock, AR)
- 3 hours ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Full Time Customer Service Representative, Rockwood Branch
- Cabot, AR (18 miles from Little Rock, AR)
- 3 hours ago
- Cabot, AR (18 miles from Little Rock, AR)
- 3 hours ago
GENERAL DESCRIPTION OF POSITION Provide warm and friendly service to customers and potential customers. The CSR is responsible for retaining and servicing existing relationships and opening new...
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
- Conway, AR (22 miles from Little Rock, AR)
- 4 hours ago
- Conway, AR (22 miles from Little Rock, AR)
- 4 hours ago
IntelliTrans, (ITL), a subsidiary of Roper Technologies, Inc. (NYSE: ROP) is seeking a Customer Success Specialist to join our team in Conway, Arkansas. This position is a full-time in office, 5...
Client Service Specialist (Teller)
- Conway, AR (22 miles from Little Rock, AR)
- 10 hours ago
- Conway, AR (22 miles from Little Rock, AR)
- 10 hours ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Intake Customer Service Representative Care IV Home Health, a locally owned and operated home health agency, seeks a full-time Intake Customer Service Representative....
Customer Service Associate - Temporary
- Jacksonville, AR (13 miles from Little Rock, AR)
- 11 hours ago
- Jacksonville, AR (13 miles from Little Rock, AR)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Jacksonville, AR (13 miles from Little Rock, AR)
- 11 hours ago
- Jacksonville, AR (13 miles from Little Rock, AR)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Department: MedSurg Shift: Night Working Hours: 7:00 PM - 7:00 AM Summary: The Unit Customer Service Specialist / Secretary carries out secretarial duties related to the smooth functioning of...
Department: Cardiovascular ICU Shift: Day Working Hours: 0630-1900 Summary: The Unit Customer Service Specialist / Secretary carries out secretarial duties related to the smooth functioning of...
Full Time Float Customer Service Representative, Pulaski County
- Jacksonville, AR (13 miles from Little Rock, AR)
- 2 days ago
- Jacksonville, AR (13 miles from Little Rock, AR)
- 2 days ago
GENERAL DESCRIPTION OF POSITION Provide warm and friendly service to customers and potential customers. Responsible for retaining and servicing existing relationships and opening new deposit...
Full Time Customer Service Representative, Hwy 5 Branch
- Cabot, AR (18 miles from Little Rock, AR)
- 2 days ago
- Cabot, AR (18 miles from Little Rock, AR)
- 2 days ago
GENERAL DESCRIPTION OF POSITION Provide warm and friendly service to customers and potential customers. The CSR is responsible for retaining and servicing existing relationships and opening new...
Lead Customer Service Associate Job Sherwood, AR
- Sherwood, AR (10 miles from Little Rock, AR)
- 2 days ago
- Sherwood, AR (10 miles from Little Rock, AR)
- 2 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Lead Customer Service Associate Job
- Sherwood, AR (10 miles from Little Rock, AR)
- 3 days ago
- Sherwood, AR (10 miles from Little Rock, AR)
- 3 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Demographic Data for Little Rock, AR
Moving to Little Rock, AR? Find some basic demographic data about Little Rock, AR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Little Rock, AR
Highest Education Level
Customer Service Representatives in Little Rock, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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