Customer Service Represenative

  • Little Rock, Arkansas
  • Full Time
Title: Customer Service Representative
Location: Little Rock, AR 72201 (3 days Onsite, Mon - Fri 8 am to 4:30 pm)
Duration: 9+ months
Interview: 1 round (could be virtual or onsite depending on manager)
Pay Rate: $19.00/hr to $21.00/hr on W2

Mandate Skills/Experience:
  • Proficient in Client Office Suite
  • Preferred Experience- 2 years Pharmacy tech experience(not required)
  • At least 2 years of customer service experience in a pharmacy or health care environment
  • Education-2 years of college (at least 48 credit hours)
  • Skills-Adaptable, clear communication skills, responsible, and dependable
  • Attributes: Customer Empathy/Compassion and patience
  • Competencies: Professionalism, decision making, and stress tolerance
  • Personality-up-beat and positive
Job Summary:
  • Immediate need is someone who is proficient in Client Office Suite.
  • The applicant will be typing response letters and other administrative work needed by the team.
  • The candidate would be handling correspondence via fax and email.
  • This includes routing and filing it appropriately.
  • The applicant will need to answer incoming calls providing pharmacy related claims resolutions and provide pharmacy benefits information to members, providers, group administrators, and internal customer service.
Job ID: 522519639
Originally Posted on: 5/26/2026

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