Customer Service Representative Jobs in Conway, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Specialist (Teller)
- North Little Rock, AR (14 miles from Conway, AR)
- 13 hours ago
- North Little Rock, AR (14 miles from Conway, AR)
- 13 hours ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Customer Service Rep(09615) - 1402 Rebsamen Park Rd
- Little Rock, AR (22 miles from Conway, AR)
- 1 day ago
- Little Rock, AR (22 miles from Conway, AR)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(09616) - 10815 Colonel Glenn Rd.
- Little Rock, AR (22 miles from Conway, AR)
- 1 day ago
- Little Rock, AR (22 miles from Conway, AR)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Bilingual Member Service Rep II or Member Service Representative II
- Little Rock, AR (22 miles from Conway, AR)
- 1 day ago
- Little Rock, AR (22 miles from Conway, AR)
- 1 day ago
experience....
Customer Service Associate Job Little Rock, AR
- Little Rock, AR (22 miles from Conway, AR)
- 1 day ago
- Little Rock, AR (22 miles from Conway, AR)
- 1 day ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 14021...
Customer Service Associate Job
- Little Rock, AR (22 miles from Conway, AR)
- 2 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 2 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 14021...
- Little Rock, AR (22 miles from Conway, AR)
- 2 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 2 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Pharmacy Customer Service Associate
- Sherwood, AR (13 miles from Conway, AR)
- 2 days ago
- Sherwood, AR (13 miles from Conway, AR)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Little Rock, AR (22 miles from Conway, AR)
- 3 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 3 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
Customer Support Specialist - Full Time, Remote (Little Rock, Arkansas)
- Little Rock, AR (22 miles from Conway, AR)
- 3 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 3 days ago
Company: ClaimsPro LP - International Programs Group Customer Support Specialist - Full Time, Remote (Little Rock, Arkansas) IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling...
Remote WorkThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Sales Representative - Full-time
- Little Rock, AR (22 miles from Conway, AR)
- 5 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 5 days ago
Customer Service Sales Representative - Full-time Zuzick & Associates Today Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is...
Remote WorkCustomer Service Representative (Change of Agent) Remote USA R0049353
- Little Rock, AR (22 miles from Conway, AR)
- 6 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 6 days ago
Customer Service Representative (Change of Agent) Remote USA R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of Agent)*...
- Little Rock, AR (22 miles from Conway, AR)
- 6 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 6 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Demographic Data for Conway, AR
Moving to Conway, AR? Find some basic demographic data about Conway, AR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Conway, AR
Highest Education Level
Customer Service Representatives in Conway, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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