Customer Service Representative Jobs in Benton, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead Retail Customer Service Associate
- Little Rock, AR (24 miles from Benton, AR)
- 1 hour ago
- Little Rock, AR (24 miles from Benton, AR)
- 1 hour ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Intake Customer Service Representative
- Little Rock, AR (24 miles from Benton, AR)
- 8 hours ago
- Little Rock, AR (24 miles from Benton, AR)
- 8 hours ago
Intake Customer Service Representative Care IV Home Health, a locally owned and operated home health agency, seeks a full-time Intake Customer Service Representative....
Unit Customer Service Specialist
- Little Rock, AR (24 miles from Benton, AR)
- 1 day ago
- Little Rock, AR (24 miles from Benton, AR)
- 1 day ago
Department: MedSurg Shift: Night Working Hours: 7:00 PM - 7:00 AM Summary: The Unit Customer Service Specialist / Secretary carries out secretarial duties related to the smooth functioning of...
Unit Customer Service Specialist - IHA
- Little Rock, AR (24 miles from Benton, AR)
- 1 day ago
- Little Rock, AR (24 miles from Benton, AR)
- 1 day ago
Department: Cardiovascular ICU Shift: Day Working Hours: 0630-1900 Summary: The Unit Customer Service Specialist / Secretary carries out secretarial duties related to the smooth functioning of...
Wagering Customer Service Agent - Part Time (Shifts Vary)
- Hot Springs, AR (20 miles from Benton, AR)
- 1 day ago
- Hot Springs, AR (20 miles from Benton, AR)
- 1 day ago
Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Airport Customer Service Agent - UA LIT
- Little Rock, AR (24 miles from Benton, AR)
- 4 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 4 days ago
General information Job Title Airport Customer Service Agent - UA LIT Date Thursday, April 24, 2025 State Arkansas City Little Rock Base Pay Rate: $ 16.50 Full/Part Time Full Time Exempt or...
Accounts Receivable Customer Service
- Little Rock, AR (24 miles from Benton, AR)
- 6 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 6 days ago
Hugg & Hall Equipment Company is looking for someone with strong data entry and organization skills to join our team as an entry-level Accounts Receivable Customer Service Representative....
Retail Customer Service Team Member-5
- Little Rock, AR (24 miles from Benton, AR)
- 7 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 7 days ago
Store - Knoxville, TN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Bilingual Spanish Customer Service Representative - Remote
- Little Rock, AR (24 miles from Benton, AR)
- 7 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative
- Little Rock, AR (24 miles from Benton, AR)
- 8 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 8 days ago
We are looking for a bright, motivated, energetic, upbeat experienced customer service representative to join our growing practice....
Customer Experience Representative - Little Rock Airport
- Little Rock, AR (24 miles from Benton, AR)
- 9 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 9 days ago
This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Retail Customer Service Cashier
- Little Rock, AR (12 miles from Benton, AR)
- 10 days ago
- Little Rock, AR (12 miles from Benton, AR)
- 10 days ago
Req ID: 459258 Address: 11700 I-30 Little Rock, AR, 72210 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Representative - PART TIME
- Little Rock, AR (24 miles from Benton, AR)
- 10 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 10 days ago
Customer Service Representatives – Work from Home! Now hiring PART TIME staff until July 2025 Must be located in the state of Arkansas Why Join Us?...
Remote WorkCustomer Service Rep(05335) - 2110 Higdon Ferry Rd
- Hot Springs, AR (20 miles from Benton, AR)
- 12 days ago
- Hot Springs, AR (20 miles from Benton, AR)
- 12 days ago
Company Description Job Description Take Great Care of Our Customers Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.
Demographic Data for Benton, AR
Moving to Benton, AR? Find some basic demographic data about Benton, AR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Benton, AR
Highest Education Level
Customer Service Representatives in Benton, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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