Customer Service Representative Jobs in Surprise, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Phoenix, AZ (22 miles from Surprise, AZ)
- 19 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 19 days ago
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the...
Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 hours ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Experience Specialist
- Phoenix, AZ (22 miles from Surprise, AZ)
- 7 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 7 hours ago
Customer Experience Specialist The Arizona Humane Society is looking for a dedicated full-time Customer Experience Specialist to work Monday - Friday from 10 AM - 7 PM at our Nina Mason Pulliam...
Customer Care Specialist II (Manheim)
- Paradise Valley, AZ (24 miles from Surprise, AZ)
- 9 hours ago
- Paradise Valley, AZ (24 miles from Surprise, AZ)
- 9 hours ago
CANDIDATE MUST HAVE STABLE INTERNET CONNECTION WITH REQUIRED BANDWIDTH AND LIVE IN PHOENIX, AZ. Key Responsibilities: Proficient in all knowledge base requirements. Manage high volume of inbound...
Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 11 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 11 hours ago
Position: First Shift (1st) Customer Service Representative Shift: 6:00am ; 4:30pm, Sunday-Wednesday Pay: $21.00per hour Be part of the worlds largest logistics company!...
Customer Service Representative (French/English)
- Phoenix, AZ (22 miles from Surprise, AZ)
- 13 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 13 hours ago
About the Role: As a Customer Service Representative (French/English), working for the Flex Pay buy now pay later travel product, you will deliver top-notch customer service through phone calls, emails...
Customer Care Specialist II (Manheim)
- Phoenix, AZ (22 miles from Surprise, AZ)
- 13 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 13 hours ago
Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist II Management Level Individual Contributor Flexible Work Option Can work remotely but need to...
Remote WorkCustomer Service Advisor - Express
- Glendale, AZ (13 miles from Surprise, AZ)
- 13 hours ago
- Glendale, AZ (13 miles from Surprise, AZ)
- 13 hours ago
JOB TITLE: Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time LOCATION: Site REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on...
Student Worker - Customer Support Specialist
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Grand Canyon Education (GCE) is seeking a Customer Support Specialist to support the mission of Grand Canyon University through GCE's IT department. Position Summary/Purpose: The purpose of the...
Customer Service Representative
- El Mirage, AZ (4 miles from Surprise, AZ)
- 1 day ago
- El Mirage, AZ (4 miles from Surprise, AZ)
- 1 day ago
Job ID: 514145 Oldcastle APG, a CRH Company, is North Americas leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturers portfolio of...
Provider Customer Service Chat Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
PROVIDER CUSTOMER SERVICE CHAT REPRESENTATIVE at UnitedHealth Group in Phoenix, Arizona, United States Job Description This position is Remote in Eastern, Central, OR Mountain Time Zone. You will...
Remote WorkCustomer Service Workforce Specialist II
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Our Opportunity: As a CS Real Time Analyst, you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance management, agent utilization management,...
Amazon Locker+ Customer Service Associate
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service - Amazon Hiring Now!
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Peoria, AZ (8 miles from Surprise, AZ)
- 1 day ago
- Peoria, AZ (8 miles from Surprise, AZ)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Surprise, AZ
Moving to Surprise, AZ? Find some basic demographic data about Surprise, AZ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Surprise, AZ
Highest Education Level
Customer Service Representatives in Surprise, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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