Customer Service Representative Jobs in Surprise, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Your Opportunity: Customer Service Representative TitleMax Phoenix, AZ As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
In PersonFront Desk and Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 11 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 11 hours ago
Front Desk / Customer Service Position Job Description Must be bilingual ( English & Spanish ) 1. Invoicing customers for delivery orders. 2. Verify the orders. 3. Schedule delivery routes based...
In PersonCustomer Service Renovation Specialist
- Chadwell Supply
- Phoenix, AZ (22 miles from Surprise, AZ)
- 14 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 14 hours ago
Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be...
In PersonCustomer Service Renovation Coordinator
- Chadwell Supply
- Phoenix, AZ (22 miles from Surprise, AZ)
- 14 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 14 hours ago
Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be...
In PersonCustomer Care Representative/Dispatcher
- Pacific Office Automation
- Phoenix, AZ (22 miles from Surprise, AZ)
- 14 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 14 hours ago
Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven...
In PersonCustomer Service Specialist - Now Hiring
- Randstad
- Goodyear, AZ (19 miles from Surprise, AZ)
- 14 hours ago
- Goodyear, AZ (19 miles from Surprise, AZ)
- 14 hours ago
Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves...
In PersonCustomer Service Representative, AZ (7/13 Start)
- Progressive Leasing
- Glendale, AZ (13 miles from Surprise, AZ)
- 20 hours ago
- Glendale, AZ (13 miles from Surprise, AZ)
- 20 hours ago
We are currently hiring Customer Service Representatives to help grow our company and ensure our mission is achieved!...
RemoteCustomer Service Representative
- CoolSys
- Phoenix, AZ (22 miles from Surprise, AZ)
- 21 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 21 hours ago
Overview WHY COOLSYS? At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America's...
In PersonCustomer Service Representative
- Day & Night AC, Heating & Plumbing
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
After 46 years in business, we know a thing or two about what it takes to make an experienced Customer Service Representative happy. Come join our team, apply today!...
In PersonSenior Specialist I, Customer service
- ASM International NV Inc.
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's...
In Person- The Hillman Group, Inc.
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Job Summary Establishes and maintains positive relationships with customers and Hillman Field Service staff by receiving and responding to a high volume of telephone requests. The schedule for...
RemoteBilingual Customer Service Representative
- LHH
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
As a Bilingual Customer Service Representative, you will be the first point of contact for customers both inbound and outbound....
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Surprise, AZ
- 1 day ago
- Surprise, AZ
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonSenior Agent, Customer Service
- Kyndryl
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
As a Customer Service Representative, youll be the face and voice of Kyndryl, helping customers solve their problems every day....
In PersonCustomer Service Representative, Full or Part Time
- Circle K
- Surprise, AZ
- 1 day ago
- Surprise, AZ
- 1 day ago
Store 2706285: 11339 W Bell Rd, Surprise, Arizona 85374 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeDemographic Data for Surprise, AZ
Moving to Surprise, AZ? Find some basic demographic data about Surprise, AZ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Surprise, AZ
Highest Education Level
Customer Service Representatives in Surprise, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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