Customer Service Representative Jobs in Surprise, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Claims Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 8 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 8 days ago
What you'll do: Document First Notice of Loss by acquiring relevant information for effective claim investigation....
Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkCustomer Service Rep (07572) - 83rd Ave and Deer Valley
- Peoria, AZ (8 miles from Surprise, AZ)
- 5 hours ago
- Peoria, AZ (8 miles from Surprise, AZ)
- 5 hours ago
Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Lead Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 19 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 19 hours ago
We are looking to add a Lead Customer Service Representative to our team at Deer Creek Animal Hospital CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination...
Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 19 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 19 hours ago
We are looking to add a Customer Service Representative to our team at Deer Creek Animal Hospital CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination...
Customer Service Rep(07573) - 39506 N. Daisy Mountain Drive, Suite 120
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Title Customer Service RepJob descriptionEditABOUT THE JOBRight now Domino's is looking for pizza makers and customer service representatives to staff stores in your area.Domino's has lots of ways for...
Lead Customer Service Representative
- Litchfield Park, AZ (9 miles from Surprise, AZ)
- 1 day ago
- Litchfield Park, AZ (9 miles from Surprise, AZ)
- 1 day ago
Lead Customer Service Representative Who are we?...
Customer Experience Specialist - Papago Park Campus
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
Customer Experience Specialist - Papago Park Campus Arizona Humane Society - 3.3 Phoenix, AZ Job Details Full-time Estimated: $35.7K - $39.2K a year 23 hours ago Benefits Health savings account...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
The Customer Service Representative will answer inbound calls from specified queues and process quotes, orders, and returns....
Customer Support Specialist - WFH (Must Live in AZ)
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
Customer Support Specialist- Remote** **Remote** **$17.50/hr. + quarterly bonuses (average $700)** **Must live in UT, IL, IN, MI, MN, NV** **Start Date: 7/21** At our organization, we take pride...
Remote WorkBilingual Customer Service Specialist (Spanish)
- Litchfield Park, AZ (9 miles from Surprise, AZ)
- 2 days ago
- Litchfield Park, AZ (9 miles from Surprise, AZ)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
Now Hiring: Lead Specialist - Customer Support & Logistics (Phoenix, AZ) Position Overview: As a Lead Specialist, you'll be the first point of contact for new homeowner leadsresponding quickly,...
Demographic Data for Surprise, AZ
Moving to Surprise, AZ? Find some basic demographic data about Surprise, AZ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Surprise, AZ
Highest Education Level
Customer Service Representatives in Surprise, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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