Customer Service Representative Jobs in Arizona
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Alpha The Agency
- Scottsdale, AZ
- 3 hours ago
- Alpha The Agency
- Scottsdale, AZ
- 3 hours ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
- Alpha The Agency
- Scottsdale, AZ
- 8 days ago
- Alpha The Agency
- Scottsdale, AZ
- 8 days ago
Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...
Bilingual Customer Service Specialist (Spanish)
- San Tan Valley, AZ
- 20 days ago
- San Tan Valley, AZ
- 20 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Zone Bilingual Customer Service Specialist (Spanish)
- Phoenix, AZ
- 28 days ago
- Phoenix, AZ
- 28 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
What you'll do: Document First Notice of Loss by acquiring relevant information for effective claim investigation....
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...
Sales Team is trying to fill a position for an articulate, energetic/skilled Customer Service Representative in a growing Metal Manufacturing Company....
Are you a customer service rock star and have a passion for helping others? Are you interested in joining a team that takes pride in constructing a high-performing culture that empowers employees...
Store - PHX-TEMPE, AZDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Work with the Industry Leader! As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate...
Customer Service Representative Location: On Site in Chandler, AZ, 85224 $19-21 Hourly Based On Experience Looking to HIRE RIGHT AWAY!!...
TEKsystems Entry Level Mortgage Customer Service - Mon-Fri!!! in Phoenix , Arizona Entry Level Mortgage Customer Service Rep Entry Level Mortgage Customer Service Rep Job Description: First half...
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Arizona
Highest Education Level
Customer Service Representatives in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- First In, First Out
- Order Entry
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Loading & Unloading
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Scanning
- Cashier Skills
- Referrals
- Customer Relations
- Stocking
- Listening
- Friendliness
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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