Customer Service Representative Jobs in Arizona
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Alpha The Agency
- Scottsdale, AZ
- 2 days ago
- Alpha The Agency
- Scottsdale, AZ
- 2 days ago
Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
- Alpha The Agency
- Scottsdale, AZ
- 9 days ago
- Alpha The Agency
- Scottsdale, AZ
- 9 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...
Senior Customer Service Representative Tucson, AZ Salary: $21.44-$23.82 per hour/$43,200-$47,997 annually commensurate to experience At GEICO, we offer a rewarding career where your ambitions are met...
Bilingual Customer Service Representative Salary: $19.06 per hour / $38,405 annually +10% Bilingual Skill Differential Increase your earning potential!...
Experienced Bilingual Customer Service Representative Salary: $21.44-$23.82 per hour/$43,200-$47,997 annually commensurate to experience +10% Bilingual Skill Differential!...
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $3 per hour with bonus (with an additional $0.50 an hour in onsite differential). We...
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative Who are we?...
CUSTOMER SERVICE REPRESENTATIVE 1 & 3 Job Location: 20626 N 26th Ave City: Phoenix Posting Details: Salary: $16.0424 - $18.0807 Grade: 13 Job Summary: Customer Service Rep 1 This is a customer service...
CUSTOMER SERVICE REPRESENTATIVE 1, 2, & 3 Job Location: Address: 1801 W JEFFERSON ST City: PHOENIX Posting Details: Salary: $33,368.19 - $37,607.86 Grade: 16 Job Summary: CUSTOMER SERVICE REP 1 Performs...
DEPT OF TRANSPORTATION Driving the future of transportation with a diverse and innovative team! CUSTOMER SERVICE UNIT SUPERVISOR Open to CURRENT ADOT EMPLOYEES Only Job Location: Address: 3565 S...
CDL EXAMINER CUSTOMER SERVICE REPRESENTATIVE 4 Job Location: Address: 4123 E VALLEY AUTO DR City: MESA Posting Details: Salary: $43,021.51 Grade: 17 Job Summary: Administers written and road tests for...
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Arizona
Highest Education Level
Customer Service Representatives in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Baking
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Scanning
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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