Customer Service Manager Jobs in Colchester, VT
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Full-Time Customer Service Supervisor
- Kohl's Corp.
- Plattsburgh, NY (18 miles from Colchester, VT)
- 2 days ago
- Plattsburgh, NY (18 miles from Colchester, VT)
- 2 days ago
Role Specific Information Job Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to...
In Person Full TimeCustomer Service Coordinator - Contract To Hire
- The DAVIS Companies
- Bolton Valley, VT (14 miles from Colchester, VT)
- 2 days ago
- Bolton Valley, VT (14 miles from Colchester, VT)
- 2 days ago
Customer Service Coordinator - Contract to Hire A building and construction company is looking a Customer Service Coordinator in Richmond, VT, to join their team. This role is essential in...
In Person ContractCustomer Experience Manager (ASM)
- Five Below
- Plattsburgh, NY (18 miles from Colchester, VT)
- 6 days ago
- Plattsburgh, NY (18 miles from Colchester, VT)
- 6 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
In PersonClient Services Manager, Home Health
- BAYADA Home Health Care
- Williston, VT (8 miles from Colchester, VT)
- 30+ days ago
- Williston, VT (8 miles from Colchester, VT)
- 30+ days ago
You have chosen to deny this site access to your location - please change your preference in your browser if you wish to use this function. Area: Client Services Employment Type: Full time...
In PersonWe are seeking a talented individual to join our Captives team at Marsh as a Client Service Manager. This role can be based in any US office location. This position is responsible for the daily...
Hybrid- Price Chopper
- Burlington, VT (6 miles from Colchester, VT)
- 45+ days ago
- Burlington, VT (6 miles from Colchester, VT)
- 45+ days ago
Pay Range: $16.00- $19.55 Starting at $18/hr SUMMARY To be the advocate for our guests and consistently meet our guests' expectations by providing a friendly, helpful, easy, and safe shopping...
In PersonFT Assistant Manager Customer Service
- Hannaford Bros Co
- South Burlington, VT (6 miles from Colchester, VT)
- 60+ days ago
- South Burlington, VT (6 miles from Colchester, VT)
- 60+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 491280 Address: USA-VT-South Burlington-217 Dorsett Street Store Code: Store 08357 Front End (5151740) Hannaford Supermarkets started...
In PersonFloating Customer Service Manager
- Price Chopper
- Burlington, VT (6 miles from Colchester, VT)
- 60+ days ago
- Burlington, VT (6 miles from Colchester, VT)
- 60+ days ago
Pay Range: $19.75- $31.50 Starting at $22/hr SUMMARY Ensures that fast, friendly, efficient customer service and courtesy is provided on the Front End and Customer Service areas of the store....
In PersonDemographic Data for Colchester, VT
Moving to Colchester, VT? Find some basic demographic data about Colchester, VT below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Colchester, VT
Highest Education Level
Customer Service Managers in Colchester, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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