Customer Service Manager Jobs in Vermont
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Assistant Client Support Manager
- TSG - The Sheridan Group
- Woodstock, VT
- 27 days ago
- Woodstock, VT
- 27 days ago
Assistant Account Manager Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything...
In PersonDirector Client Services Workers Compensation
- Sedgwick
- Montpelier, VT
- 1 hour ago
- Montpelier, VT
- 1 hour ago
By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
In PersonCustomer Service Coordinator - Contract To Hire
- The DAVIS Companies
- Bolton Valley, VT
- 2 days ago
- Bolton Valley, VT
- 2 days ago
Customer Service Coordinator - Contract to Hire A building and construction company is looking a Customer Service Coordinator in Richmond, VT, to join their team. This role is essential in...
In Person ContractJob Description U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required. Preferred...
In PersonField Office Technician - Customer Service Lead
- ASM Research, An Accenture Federal Services Compan
- Montpelier, VT
- 13 days ago
- Montpelier, VT
- 13 days ago
at ASM Research, An Accenture Federal Services Compan in Montpelier, Vermont, United States Job Description The Field Office Technician (HQ Service Delivery Lead) provides on-site technical...
In PersonClient Services Director Anywhere Type: Permanent Category: Sales Workplace Type: Remote Date Posted: 04/23/2026 Shortcut: Description Recommended Jobs Position Title: Manager to Director Client...
RemoteJob Description: Job Summary: Effectively manage ongoing relationships with clients in portfolio and oversee Client Success Manager. Focus of this position is to enhance and nurture existing...
In PersonCustomer Service Lead (SDL Leadership)
- ASM Research, An Accenture Federal Services Company
- Montpelier, VT
- 21 days ago
- Montpelier, VT
- 21 days ago
Position Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support...
In Person- 109 Clayton Supply Inc.
- Middlebury, VT
- 28 days ago
- Middlebury, VT
- 28 days ago
Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our...
In PersonClient Services Manager, Home Health
- BAYADA Home Health Care
- Williston, VT
- 30+ days ago
- Williston, VT
- 30+ days ago
You have chosen to deny this site access to your location - please change your preference in your browser if you wish to use this function. Area: Client Services Employment Type: Full time...
In PersonWe are seeking a talented individual to join our Captives team at Marsh as a Client Service Manager. This role can be based in any US office location. This position is responsible for the daily...
HybridPay Range: $16.00- $19.55 Starting at $18/hr SUMMARY To be the advocate for our guests and consistently meet our guests' expectations by providing a friendly, helpful, easy, and safe shopping...
In PersonAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
In PersonFT Assistant Manager Customer Service
- Hannaford Bros Co
- South Burlington, VT
- 60+ days ago
- South Burlington, VT
- 60+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 491280 Address: USA-VT-South Burlington-217 Dorsett Street Store Code: Store 08357 Front End (5151740) Hannaford Supermarkets started...
In PersonFloating Customer Service Manager
- Price Chopper
- Burlington, VT
- 60+ days ago
- Burlington, VT
- 60+ days ago
Pay Range: $19.75- $31.50 Starting at $22/hr SUMMARY Ensures that fast, friendly, efficient customer service and courtesy is provided on the Front End and Customer Service areas of the store....
In PersonDemographic Data for Vermont
Moving to Vermont? Find some basic demographic data about Vermont below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Vermont
Highest Education Level
Customer Service Managers in Vermont offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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