Customer Service Manager Jobs in Vermont
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
RELX INC Customer Success Manager in Montpelier , Vermont Customer Success Manager Do you excel at building strong customer relationships and driving product adoption? Are you tech-savvy and love...
Client Service Manager - Accounting - R_299040-6153
- Colchester, VT
- 3 days ago
- Colchester, VT
- 3 days ago
This job was posted by : For moreinformation, please see: Weare seeking a talented individual to join our Captives team at Marsh asa Client Service Manager - Accounting. This role can be based in...
THIS ROLE WILL BE ONSITE AT THE WILLISTON, VT LOCATION. Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world...
In the absence of the Store Director, Assistant Store Director and Evening Manager, the Customer Service Manager may be in charge of the store....
BAYADA Home Health Care Client Services Manager in Norwich , Vermont BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Norwich, VT, Hospice Office . If you are...
We are seeking a talented individual to join our Captives team at Marsh as a Client Service Manager - Accounting. This role can be based in any US office location. This position is responsible for...
This job was posted by : For moreinformation, please see: To see full JD, please click here
Requirements Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team...
Remote Worklink Adecco is seeking Customer Service Managers for immediate openings with a local client in North Clarendon, VT....
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Retail Manager - Customer Experience Manager PT
- Burlington, VT
- 26 days ago
- Burlington, VT
- 26 days ago
Store - BURLINGTON, VT Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Airport Customer Service Supervisor (Delta) - BTV - 5369
- Burlington, VT
- 26 days ago
- Burlington, VT
- 26 days ago
Airport Customer Service Supervisor (Delta) - BTV - 5369 at Unifi Aviation LLC in S. Burlington, Vermont, United States Job Description General information Job Title Airport Customer Service...
Verint Systems, Inc. Associate Customer Success Manager in Montpelier , Vermont At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations...
PT Customer Experience Manager - Nights and Weekends
- Burlington, VT
- 29 days ago
- Burlington, VT
- 29 days ago
Michaels PT Customer Experience Manager - Nights and Weekends in BURLINGTON , Vermont Store - BURLINGTON, VT Deliver a customer centric shopping experience by managing and delivering effective...
Client Services Manager Call Center & Customer Service $ 70000 - $ 90000 / Year location_on North Clarendon, Vermont work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY...
Demographic Data for Vermont
Moving to Vermont? Find some basic demographic data about Vermont below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Vermont
Highest Education Level
Customer Service Managers in Vermont offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- High School Diploma
- Customer Relationship Management
- Account Management
- Process Improvement
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- Team Building
- Sales
- English
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »