Customer Service Representative Jobs in Colchester, VT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 56 Jobs

Retail Customer Service Associate

  • Plattsburgh, NY (18 miles from Colchester, VT)
  • 2 hours ago
  • Plattsburgh, NY (18 miles from Colchester, VT)
  • 2 hours ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Representative

  • South Burlington, VT (6 miles from Colchester, VT)
  • 1 day ago
  • South Burlington, VT (6 miles from Colchester, VT)
  • 1 day ago

Responsibilities A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor....

Customer Support Representative

  • South Burlington, VT (6 miles from Colchester, VT)
  • 2 days ago
  • South Burlington, VT (6 miles from Colchester, VT)
  • 2 days ago

Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments....

RCCYF Customer Service Representative

  • Burlington, VT (6 miles from Colchester, VT)
  • 2 days ago
  • Burlington, VT (6 miles from Colchester, VT)
  • 2 days ago

Position Details Advertising/Posting Title RCCYF Customer Service Representative Posting Summary Serve as Customer Service Rep for the Research Center for Children, Youth, and Families ("RCCYF"), publisher...

Bilingual Customer Service Driver (Spanish)

  • Plattsburgh, NY (18 miles from Colchester, VT)
  • 2 days ago
  • Plattsburgh, NY (18 miles from Colchester, VT)
  • 2 days ago

This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...

Bilingual Customer Service Driver (Spanish)

  • Plattsburgh, NY (18 miles from Colchester, VT)
  • 3 days ago
  • Plattsburgh, NY (18 miles from Colchester, VT)
  • 3 days ago

This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...

Customer Service Representative

  • Plattsburgh, NY (18 miles from Colchester, VT)
  • 3 days ago
  • Plattsburgh, NY (18 miles from Colchester, VT)
  • 3 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Burlington, VT (6 miles from Colchester, VT)
  • 4 days ago
  • Burlington, VT (6 miles from Colchester, VT)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Front of House Customer Service

  • Shelburne, VT (11 miles from Colchester, VT)
  • 4 days ago
  • Shelburne, VT (11 miles from Colchester, VT)
  • 4 days ago

Archie's Grill in Shelburne is hiring for Dining Room Customer Service. Day and/or evening shifts. Full time positions open with Flexible scheduling, part time also available. No late nights....

Customer Assistant Representative - Burlington Airport

  • South Burlington, VT (6 miles from Colchester, VT)
  • 5 days ago
  • South Burlington, VT (6 miles from Colchester, VT)
  • 5 days ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

Customer Service Rep

  • South Burlington, VT (6 miles from Colchester, VT)
  • 5 days ago
  • South Burlington, VT (6 miles from Colchester, VT)
  • 5 days ago

Tamarack Service of Vermont, a long standing family business looking for Fulltime multi talented individual to over see our Airport parking business and detail center. Hours are...

FT Customer Service Leader

  • Essex Junction, VT (5 miles from Colchester, VT)
  • 5 days ago
  • Essex Junction, VT (5 miles from Colchester, VT)
  • 5 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 440849 Address: USA-VT-Essex Junction-21A Essex Way Store Code: Store 08353 Front End (5151737) Hannaford Supermarkets started out as...

Customer Service Associate - Miller Center

  • Burlington, VT (6 miles from Colchester, VT)
  • 8 days ago
  • Burlington, VT (6 miles from Colchester, VT)
  • 8 days ago

General Purpose This position is responsible for providing customer service to the public by answering inquiries about Parks, Recreation and Waterfront programs, projects and facilities. In...

Lead Customer Service Teammate

  • Essex Junction, VT (5 miles from Colchester, VT)
  • 8 days ago
  • Essex Junction, VT (5 miles from Colchester, VT)
  • 8 days ago

Pay Range: $16.00- $19.55 SUMMARY To be the advocate for our guests and consistently meet our guests expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible...

Customer Service Representative

  • Essex Junction, VT (5 miles from Colchester, VT)
  • 8 days ago
  • Essex Junction, VT (5 miles from Colchester, VT)
  • 8 days ago

Overview of the Position: Processes all customer requests to include answering calls and emails. Provides weekly status reports to customers as needed. Works with Production and Customer Service...

Demographic Data for Colchester, VT

Moving to Colchester, VT? Find some basic demographic data about Colchester, VT below.


Local
National
17,536
505
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Colchester, VT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Colchester, VT offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Colchester, VT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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