Customer Service Manager Jobs in North Carolina
Search Customer Service Manager Jobs
- Durham, NC
- 2 days ago
Director, Client Service Account Management, Brand Communications Agency
- Chapel Hill, NC
- 1 day ago
Client Service Coordinator - 005030 in Durham, NC
- Durham, NC
- 1 day ago
Client Service Coordinator - 001208 in Asheville, NC
- Asheville, NC
- 1 day ago
Customer service coordinator in Wilmington, NC
- Wilmington, NC
- 11 hours ago
FT Assistant Manager Customer Service
- Lumberton, NC
- 1 day ago
- Fort Bragg, NC
- 1 day ago
Customer Service Supervisor - R1005797
- Charlotte, NC
- 2 days ago
- Raleigh, NC
- 1 day ago
- Raleigh, NC
- 1 day ago
Senior Enterprise Customer Account Manager
- Wilmington, NC
- 2 days ago
- Raleigh, NC
- 19 hours ago
- Fort Bragg, NC
- 1 day ago
Linux Technical Account Manager, Amer
- Raleigh, NC
- 1 day ago
- Durham, NC
- 1 day ago
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in North Carolina
Top Hiring Companies
Top hiring companies in your area for Customer Service Manager positions
Highest Education Level
- Bachelor's Degree (36.3%)
- High School or GED (22.9%)
- Associate's Degree (13.9%)
- Master's Degree (11.5%)
- Vocational Degree or Certification (11.3%)
- Some College (2.7%)
- Doctorate Degree (0.8%)
- Some High School (0.6%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
= trending- Account Management
- Billing
- Call Center Experience
- Call Center Management
- Claims Management
- Client Services
- Coaching
- Communication Skills
- Complaint Resolution
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Relationship Management
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Disability Claims
- Driving
- Employee Retention
- English
- Escalation Management
- Flexibility
- Friendliness
- High School Diploma
- Leadership
- Liaison
- Listening
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- Onboarding
- Organization
- Policy Administration
- Policy Development
- Problem Solving
- Project Coordination
- Project Management
- Relationship Management
- Reporting
- Research Skills
- Resolution
- Retail
- Sales
- Scheduling
- Scheduling Appointments
- Software
- Staff Supervision
- Time Management
- Training and Development
- Verbal Communication
- Willingness To Learn
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.