Customer Service Manager Jobs in Rio Rancho, NM
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Bilingual Construction Customer Service Admin
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 hours ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 hours ago
*** Volt is hiring immediately *** Volt is an Equal Opportunity Employer Volt is immediately hiring a Bilingual Construction Administrative Assistant for a leading company in Albuquerque NM. As a...
Customer Service Coordinator / CSC Primary Care
- Los Rnchs Abq, NM (11 miles from Rio Rancho, NM)
- 2 days ago
- Los Rnchs Abq, NM (11 miles from Rio Rancho, NM)
- 2 days ago
Overview Join our team as a day shift, full-time, Westside Office Customer Service Coordinator (CSC) in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare...
Customer Service Coordinator / CSC Primary Care
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 days ago
Overview Join our team as a day shift, full-time, Westside Office Customer Service Coordinator (CSC) in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare...
Customer Service Coordinator / CSC OBGYN
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 6 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 6 days ago
Overview Join our team as a day shift, full-time, Obstetrics and Gynecology (OB/GYN) Customer Service Coordinator (CSC) in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and...
Customer Service Coordinator / CSC Womens Health
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 6 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 6 days ago
Overview Join our team as a day shift, full-time, Womens Health Customer Service Coordinator (CSC) in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better...
Customer Service Coordinator / CSC Float Pool
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 8 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 8 days ago
Overview Join our team as a variable shift, PRN, Specialist Management Customer Service Coordinator (CSC) in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare...
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 20 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 20 days ago
Overview Join our team as a day shift, full-time, Customer Service Coordinator (CSC) in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We...
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 22 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 22 days ago
Build a Career That Builds Your Future with PulteGroup! Welcome to PulteGroup where we believe in building more than just homeswe believe in building inspired employees, meaningful careers, and a...
Customer Service Coordinator / CSC ENT
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 26 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 26 days ago
Overview Join our team as a day shift, full-time, Ear, Nose & Throat (ENT) Customer Service Coordinator (CSC) in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make...
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 28 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 28 days ago
Benefits: Paid time off Vision insurance Bonus based on performance Competitive salary Dental insurance Flexible schedule Were looking for a highly organized and friendly Client Services...
Customer Service Coordinator / CSC Admin
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
Overview Join our team as a day shift, full-time, HOPD Administration Customer Service Coordinator (CSC) in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare...
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop...
Account Manager, Client Services
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
/collections, contracting, and marketing) to assure that corporate billing, and receivable standards are achieved Represents PharMerica at corporate/networking/client events and conferences Conducts...
Customer Service Coordinator / CSC Oncology
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 45+ days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 45+ days ago
Overview Join our team as a day shift, full-time, Medical Oncology Customer Service Coordinator (CSC) in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare...
Customer Service Coordinator / CSC General Surgery
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 45+ days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 45+ days ago
Overview Join our team as a day shift, full-time, General Surgery Customer Service Coordinator (CSC) in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare...
Demographic Data for Rio Rancho, NM
Moving to Rio Rancho, NM? Find some basic demographic data about Rio Rancho, NM below.
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Salary for Customer Service Manager Jobs in Rio Rancho, NM
Highest Education Level
Customer Service Managers in Rio Rancho, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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