Customer Service Representative Jobs in Rio Rancho, NM

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 76 Jobs

Customer Service Representative

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 20 hours ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 20 hours ago

Between $18.00 and $18.50 Per Hour Position range in Albuquerque MSA $15.68 - $22.47 Per hour Customer Service Representative (Employer Name Not Available) Occupation: Customer Service Representatives...

In Person

Customer Service in Health Insurance

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 22 hours ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 22 hours ago

Finding a job that fits your lifestyle isn’t always easy.  That’s where Kelly® comes in.  We’re seeking a Customer Advocate to work at a well-known Health...

Remote Hybrid

Lead Customer Service Representative

  • Circle K
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 22 hours ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 22 hours ago

Service Representative....

In Person

Pro Customer Service/Sales

  • Home Depot
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 1 day ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 1 day ago

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...

In Person

Customer Service Team Member

  • Chick-fil-A
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 1 day ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 1 day ago

Customer Service Team Member Overview At Chick-fil-A, Customer Service Team members are responsible for providing an exceptional dining experience for everyone they serve each day. We are looking...

In Person

Remote Bilingual Customer Service Rep

  • EchoStar
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 2 days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 2 days ago

Summary As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and...

Remote

Customer Service Technician

  • Interior Logic Group
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 2 days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 2 days ago

Looking to build your career and design your future? You have come to the right place. Summary The Customer Service Technician is responsible for providing excellent customer service through...

In Person

Bilingual Rental Housing Customer Service Representative

  • Leidos
  • UNM, NM (16 miles from Rio Rancho, NM)
  • 2 days ago
  • UNM, NM (16 miles from Rio Rancho, NM)
  • 2 days ago

Leidos is seeking a full-time Bilingual Rental Housing Customer Service Representatives at our FHA Resource Center in Albuquerque, NM....

In Person

Bilingual Mortgage Servicing Customer Service Representative

  • Leidos
  • UNM, NM (16 miles from Rio Rancho, NM)
  • 2 days ago
  • UNM, NM (16 miles from Rio Rancho, NM)
  • 2 days ago

As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...

In Person

Client Service Representative, Route 66 VECCC

  • Ethos Veterinary Health
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 3 days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 3 days ago

Client Service Representative Compensation: $17 - $22 pending experience & skillset Overnight Shift Differential: $3/hr Are you a compassionate, enthusiastic "people person" with a love for...

In Person

Cylinder repair, customer service, sales

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 4 days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 4 days ago

Looking for a cylinder repair person, customer service representative and sales and outside repair Must have clean driving record, current license, be mechanically inclined Organizational skills Communication...

In Person

Customer Service Representative, Healthy Contributions

  • Purpose Brands Intermediate, LLC
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 4 days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 4 days ago

As Customer Service Representative, you will play a key role in ensuring customer satisfaction and contributing to the overall success of our customer service team....

Hybrid

Customer Service Representative (NM)

  • LHH
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 5 days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 5 days ago

LHH Recruitment is partnered with a financial services company in Albuquerque, New Mexico that is looking to add a Customer Service Representative to the team!...

In Person

Customer Service rep need for busy flower shop

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 5 days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 5 days ago

Full Time Position Available. Join our growing team of sales associates to help process customer orders while assisting our showroom and online sales division. An exceptional experience is our...

In Person

Customer Service Representative - FT

  • Avis Budget Group
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 5 days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 5 days ago

$16.00/hourMonthly Commission OpportunityShift Premium may Apply We're hiring immediately! Do you enjoy staying active, working outdoors, and helping people have a great experience-no matter where...

In Person

Demographic Data for Rio Rancho, NM

Moving to Rio Rancho, NM? Find some basic demographic data about Rio Rancho, NM below.


Local
National
106,114
1,236
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Rio Rancho, NM

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Rio Rancho, NM offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rio Rancho, NM
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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