Customer Service Representative Jobs in Rio Rancho, NM
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Retail Customer Service Specialist (Spanish)
- Rio Rancho, NM
- 22 days ago
- Rio Rancho, NM
- 22 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
FHA Mortgage Origination - Customer Service Representative
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 13 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 13 days ago
To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....
Bilingual FHA Mortgage Origination - Customer Service Representative
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 13 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 13 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Veterinary Client Service Representative
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 10 hours ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 10 hours ago
Thrive Pet Healthcare Specialists is now hiring a Full-Time Overnight Veterinary Client Service/Representative/Receptionist to join our AMAZING team! Schedule: Weekend overnight shift We are...
Social Media,Customer Service ,Cleaning Person
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 21 hours ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 21 hours ago
un SOCIAL MEDIA,CUSTOMER SERVICE,CLEANING PERSON (Albuquerque) central appliance 4800 central near central 48th st compensation: job starts at $14 per hour employment type: experience level: mid...
Customer Service Rep(08099) - 2115 Vista Oeste NW
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 1 day ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 1 day ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Representative - 143
- Bernalillo, NM (9 miles from Rio Rancho, NM)
- 1 day ago
- Bernalillo, NM (9 miles from Rio Rancho, NM)
- 1 day ago
As a Customer Service Representative/Sales, t his position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and compliance in loan...
Social Media,Customer Service ,Cleaning Person
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 2 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 2 days ago
must have drivers license,non smoker,no felonies, post on all social media plat forms customer service duties and cleaning position starts at $14 per hour part time position call central appliance ...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 3 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 3 days ago
Service Center Albuquerque - 98th St JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
Customer Support Representative - Albuquerque
- UNM, NM (16 miles from Rio Rancho, NM)
- 4 days ago
- UNM, NM (16 miles from Rio Rancho, NM)
- 4 days ago
Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as...
Entry Level Customer Service - Albuquerque
- UNM, NM (16 miles from Rio Rancho, NM)
- 4 days ago
- UNM, NM (16 miles from Rio Rancho, NM)
- 4 days ago
If you answered "yes" and are a customer service-minded champion, we are hiring Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) in our Albuquerque site.In...
Customer Service Delivery Advocate
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Retail Store Customer Service Specialist
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 6 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Rio Rancho, NM
Moving to Rio Rancho, NM? Find some basic demographic data about Rio Rancho, NM below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rio Rancho, NM
Highest Education Level
Customer Service Representatives in Rio Rancho, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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