Customer Service Representative Jobs in Rio Rancho, NM
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 3 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 3 days ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Bilingual Mortgage Origination - Customer Service Representative - Albuquerque
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 25 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 25 days ago
To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....
Bilingual Rental Housing Customer Service Representative - Indianapolis
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 26 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 26 days ago
Description Leidos is seeking a full-time Bilingual R ental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
Rental Housing Customer Service Representative - Indianapolis
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
Description Leidos is seeking a full-time Rental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
Customer Service Representative - Albuquerque
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
Bilingual Rental Housing Customer Service Representative - Albuquerque
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 26 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 26 days ago
Description Leidos is seeking a full-time Bilingual Renta l Housing Customer Service Representatives at our FHA Resource Center in Albuquerque, NM....
Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 26 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 26 days ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Customer Service Representative
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 2 hours ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 2 hours ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Customer Service Representative (Healthcare) - Remote
- Rio Rancho, NM
- 4 hours ago
- Rio Rancho, NM
- 4 hours ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote WorkWeekend Youth Sports Customer Service Host
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 12 hours ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 12 hours ago
Benefits: Employee discounts Flexible schedule Training & development Starting pay rate: $12.00 per Hour Job Type: Part-Time Contractor (Weekend Shifts) Job Location: Albuquerque & Rio Rancho Area...
Senior Customer Service Representative-Constituent & Support Services
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 19 hours ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 19 hours ago
Job Posting Title: Senior Customer Service Representative-Constituent & Support Services Department: Constituent Support Services Location: 415 SILVER AVE SW Pay: $18.15 - $25.73 Close Date: July 9th...
Customer Service/Collections - 143
- Bernalillo, NM (9 miles from Rio Rancho, NM)
- 20 hours ago
- Bernalillo, NM (9 miles from Rio Rancho, NM)
- 20 hours ago
Hiring Immediately! For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico. As a Customer...
Mortgage Origination - Customer Service Representative - Albuquerque.
- UNM, NM (16 miles from Rio Rancho, NM)
- 1 day ago
- UNM, NM (16 miles from Rio Rancho, NM)
- 1 day ago
To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....
Customer Service Rep(06520) - 3326 Central Ave SE
- UNM, NM (16 miles from Rio Rancho, NM)
- 1 day ago
- UNM, NM (16 miles from Rio Rancho, NM)
- 1 day ago
Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.
Demographic Data for Rio Rancho, NM
Moving to Rio Rancho, NM? Find some basic demographic data about Rio Rancho, NM below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rio Rancho, NM
Highest Education Level
Customer Service Representatives in Rio Rancho, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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