Customer Service Manager Jobs in Florissant, MO
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Associate Client Service Manager
- Saint Louis, MO (15 miles from Florissant, MO)
- 12 days ago
- Saint Louis, MO (15 miles from Florissant, MO)
- 12 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Fenton, MO (22 miles from Florissant, MO)
- 23 hours ago
- Fenton, MO (22 miles from Florissant, MO)
- 23 hours ago
Customer Care Coordinator Job Description Reporting to the Customer Care Supervisor, the Corporate Customer Care Coordinator ensures that customers and consumers experience a transparent,...
Customer Service Coordinator, Corporate
- Clayton, MO (11 miles from Florissant, MO)
- 2 days ago
- Clayton, MO (11 miles from Florissant, MO)
- 2 days ago
olters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
Senior Manager - Client Services
- Creve Coeur, MO (11 miles from Florissant, MO)
- 2 days ago
- Creve Coeur, MO (11 miles from Florissant, MO)
- 2 days ago
We are looking for an expert Senior Client Service Manager to join a diverse and dedicated team! This role will be collaborating with the Director of Client Service Partners, this role will be...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Saint Louis, MO (15 miles from Florissant, MO)
- 3 days ago
- Saint Louis, MO (15 miles from Florissant, MO)
- 3 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Senior Manager - Client Services
- Saint Louis, MO (15 miles from Florissant, MO)
- 4 days ago
- Saint Louis, MO (15 miles from Florissant, MO)
- 4 days ago
Position Summary We are looking for an expert Senior Client Service Manager to join a diverse and dedicated team! This role will be collaborating with the Director of Client Service Partners, this...
- Richmond Heights, MO (12 miles from Florissant, MO)
- 7 days ago
- Richmond Heights, MO (12 miles from Florissant, MO)
- 7 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Opening Statement Client...
Enterprise Customer Success Manager, Nursing Health Education (Remote)
- Saint Louis, MO (15 miles from Florissant, MO)
- 8 days ago
- Saint Louis, MO (15 miles from Florissant, MO)
- 8 days ago
Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success? Are you a customer focused account strategist? About our Team The eCSM will...
Remote Work- Ellisville, MO (17 miles from Florissant, MO)
- 8 days ago
- Ellisville, MO (17 miles from Florissant, MO)
- 8 days ago
Customer Service Supervisor Job Category: Store Operations Requisition Number: CUSTO047473 Posting Details Posted: June 26, 2025 Full-Time On-site Locations Showing 1 location Ellisville, MO...
Customer Service Supervisor ( Draft for cloning)
- Ellisville, MO (17 miles from Florissant, MO)
- 9 days ago
- Ellisville, MO (17 miles from Florissant, MO)
- 9 days ago
Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...
- O Fallon, MO (17 miles from Florissant, MO)
- 10 days ago
- O Fallon, MO (17 miles from Florissant, MO)
- 10 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Director, Client Services - Remote in St. Louis, MO
- Saint Louis, MO (15 miles from Florissant, MO)
- 10 days ago
- Saint Louis, MO (15 miles from Florissant, MO)
- 10 days ago
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start...
Remote WorkClient Service Manager - Family Office
- Clayton, MO (11 miles from Florissant, MO)
- 14 days ago
- Clayton, MO (11 miles from Florissant, MO)
- 14 days ago
Company Description MONETA is an independent Registered Investment Advisor (RIA) wholly focused on going further for our clients. We are one firm with many solutions and we provide a full spectrum...
Full Time Customer Service Coordinator
- Creve Coeur, MO (11 miles from Florissant, MO)
- 23 days ago
- Creve Coeur, MO (11 miles from Florissant, MO)
- 23 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for Florissant, MO
Moving to Florissant, MO? Find some basic demographic data about Florissant, MO below.
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Salary for Customer Service Manager Jobs in Florissant, MO
Highest Education Level
Customer Service Managers in Florissant, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Customer Success
- Zendesk
- Bank Deposits
- Order Entry
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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