Customer Service Manager Jobs in Missouri
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Client Service Coordinator in Town and Country, MO
- Town and Country, MO
- 9 hours ago
- Town and Country, MO
- 9 hours ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Role Specific Information Job Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to...
Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up...
Client Service Coordinator I (Office of Violence Prevention)
- Saint Louis, MO
- 1 day ago
- Saint Louis, MO
- 1 day ago
%3Cspan style=%22color: #000000; %3Cspan style=%22color: #000000; Scoring Components and Their WeightsExperience and Training: 100%Documentation of Academic Credentials must be Submitted Upon...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
Client Service Manager Trainee - Achieve July 2025
- Des Peres, MO
- 2 days ago
- Des Peres, MO
- 2 days ago
& Casualty license and Commercial Lines Coverage Specialist designation....
Client Service Manager Trainee - Achieve July 2025
- Saint Louis, MO
- 3 days ago
- Saint Louis, MO
- 3 days ago
& Casualty license and Commercial Lines Coverage Specialist designation....
Job Title: Industrial Account Manager Job Objective : To establish and maintain long-term customer relationships by servicing assigned accounts and providing outstanding customer service. Drive...
Assistant Director, Boeing Customer Account Manager
- Jefferson City, MO
- 4 days ago
- Jefferson City, MO
- 4 days ago
Date Posted:** 2025-04-25 **Country:** United States of America **Location:** RMO99: RTN Remote, Missouri **Position Role Type:** Remote **U.S. Citizen, U.S. Person, or Immigration Status...
The Director is responsible for leading and overseeing the Customer Service division within the Revenue Service Center, along with developing a high-performance team in a centralized business...
Remote WorkAssistant Director, Boeing Customer Account Manager
- Saint Louis, MO
- 6 days ago
- Saint Louis, MO
- 6 days ago
Date Posted: 2025-04-25 Country: United States of America Location: RMO99: RTN Remote, Missouri Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and...
Job Summary: The Client Success Manager is responsible for cultivating and sustaining long-term, strategic relationships with Omegas client partners, serving as the primary liaison for all client...
Job Summary: The Customer Relations Manager is responsible for proper management of all Customer Relations management for WD Logistics. This position oversees Customer Relations Representatives...
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Demographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Missouri
Highest Education Level
Customer Service Managers in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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