Customer Service Manager Jobs in Cambridge, MA

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Client Success Manager, Life Sciences Da

  • Change Healthcare
  • Boston, MA (3 miles from Cambridge, MA)
  • 3 days ago
skip to main content Select Language Login / Register Client Success Manager, Life Sciences Da Change Healthcare Job Order #: 17415993 Boston, MA 02133 Full Time 40 hours per week POSTED 8/4/2022...

Customer Service Manager

  • Michaels Stores
  • Everett, MA (4 miles from Cambridge, MA)
  • 3 days ago
Deliver friendly customer service....

Non-Qualified Client Service Manager

  • Ascensus
  • Boston, MA (3 miles from Cambridge, MA)
  • 3 days ago
Who we are: Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers...

Supervisor, Customer Support Operations

  • KARL STORZ Endoscopy America
  • Framingham, MA (15 miles from Cambridge, MA)
  • 2 days ago
Customer Service management skills (especially with similar structure company with sales force). SAP experience desired Detail orientated. Strong working knowledge of computer systems....

Supervisor, Customer Support Operations

  • KARL STORZ Endoscopy America
  • Concord, MA (13 miles from Cambridge, MA)
  • 2 days ago
Customer Service management skills (especially with similar structure company with sales force). SAP experience desired Detail orientated. Strong working knowledge of computer systems....

Physician Account Manager - Greater Boston Area

  • Quest Diagnostics
  • Marlborough, MA (21 miles from Cambridge, MA)
  • 1 day ago
Physician Account Manager - Greater Boston Area We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare...

Client Service Coordinator in Cambridge, MA

  • Banfield, The Pet Hospital
  • Cambridge, MA
  • 2 days ago
of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly...

Retirement Client Service Manager-401(k) experience required

  • Ascensus
  • Boston, MA (3 miles from Cambridge, MA)
  • 1 day ago
Who We Are: Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers...

Account Manager, Client Services

  • 829 Studios
  • Boston, MA (3 miles from Cambridge, MA)
  • 1 day ago
Company Overview 829 Studios has been named to the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50...

Senior Director, Client Service - Aries Systems

  • Elsevier
  • Andover, MA (18 miles from Cambridge, MA)
  • 3 days ago
collaboratively with the sales team to support new business acquisition Builds and maintains strong strategic client relationships Achieves contract renewals and extensions (96%+ retention rate), identifies upsell...

Senior Client Service Manager

  • Emoney Advisor Incorporated
  • Boston, MA (3 miles from Cambridge, MA)
  • 2 days ago
Job Summary The Senior Client Service Manager (CSM) supports the Client Service Management teams efforts to build and maintain relationships with key clients and client personnel. The CSM provides...

Customer Service Manager, Airport Customer Operations

  • American Airlines
  • Boston, MA (3 miles from Cambridge, MA)
  • 4 hours ago
Why you'll love this job American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company....

Client Services Manager

  • Bayada Home Health Care
  • Marlborough, MA (21 miles from Cambridge, MA)
  • 4 hours ago
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Marlborough, MA Office. If you are looking for an exciting career opportunity in a growing industry, a Client...

Client Service Coordinator - 000790 in Braintree, MA

  • Banfield, The Pet Hospital
  • Braintree, MA (13 miles from Cambridge, MA)
  • 2 days ago
of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly...

Customer Success Manager, Growth Accounts (TTGT - Boston)

  • BrightTALK
  • Boston, MA (3 miles from Cambridge, MA)
  • 2 days ago
usage and identify recommendations on appropriate integration strategies; Build appropriate narratives, presentations and client communications that showcase client success, areas of optimization and upsell...

Demographic Data for Cambridge, MA

Moving to Cambridge, MA? Find some basic demographic data about Cambridge, MA below.


105,321
3,847
Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Customer Service
Customer service isnt limited to being polite to yourcustomers its a pivotal factor of business operations that has a direct impact onhow your company is viewed in the public eye let alone sales....

Salary for Customer Service Manager Jobs in Cambridge, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Manager positions


Highest Education Level

Customer Service Managers in Cambridge, MA offer the following education background
  • Bachelor's Degree (36.3%)
  • High School or GED (22.9%)
  • Associate's Degree (13.9%)
  • Master's Degree (11.5%)
  • Vocational Degree or Certification (11.3%)
  • Some College (2.7%)
  • Doctorate Degree (0.8%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Cambridge, MA
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Customer Service Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.