Customer Service Manager Jobs in Baltimore, MD

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1-15 of 60 Jobs

Customer Service Manager With Security Clearance

  • Agile Defense, Inc
  • Fort George G Meade, MD (16 miles from Baltimore, MD)
  • 1 day ago
Customer Service Manager with Security Clearance Agile Defense, Inc....

Business Sales Account Manager

  • Verizon Communications Incorporated
  • Annapolis Junction, MD (14 miles from Baltimore, MD)
  • 17 hours ago
recognized by the Diversity Best Practices Inclusion Index, Working Mother Magazine, as a best company for multicultural women, as a top 10 Best for Vets employer, and as a top 10 Military Spouse Friendly...
Remote Work

Senior Client Success Manager-Remote

  • coronis health
  • Sykesville, MD (19 miles from Baltimore, MD)
  • 5 hours ago
Position: Senior Client Success Manager (IC), Primary and Specialty Physician Services FLSA Status: Full time, Exempt Reports to: Senior Client Success Manager, Primary and Specialty Physician...
Remote Work

Director of Client Services

  • Randstad US
  • Annapolis, MD (21 miles from Baltimore, MD)
  • 9 hours ago
Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing...

Corporate Communications & CSR Manager

  • Pompeian, Inc.
  • Baltimore, MD
  • 9 hours ago
Corporate Communications & CSR Manager Baltimore based since 1906, Pompeian, Inc. is one of the leading national brands of olive oil, best-selling vinegars and cooking sprays. Due to growth,...

Project Manager - Customer Service

  • AdNet AccountNet, Inc.
  • Hanover, MD (10 miles from Baltimore, MD)
  • 1 day ago
NetSuite experience is a plus Capability to lift boxes up to 20 pounds Demonstrated passion for excellence with respect for treating and caring for customers Exudes an overall pleasant, patient and friendly...

Senior Supervisor Customer Service

  • Exelon
  • Baltimore, MD
  • 18 hours ago
Job Details favorite_border Description Be a part of something powerful at America's premier energy provider! At Exelon, we are united by our values and shared vision for a cleaner and brighter...

Store Support Supervisor (Customer Service, Front End Support)

  • Whole Foods Market
  • Baltimore, MD
  • 17 hours ago
All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times....

Client Services Coordinator - Marketing

  • CB Richard Ellis
  • Baltimore, MD
  • 1 day ago
Client Services Coordinator - Marketing Job ID 79417 Posted 08-Aug-2022 Service line Advisory Segment Role type Full-time Areas of Interest Administrative, Design, Marketing Location(s) Baltimore...

Client Service Coordinator - Part-time position at MD City Plaza

  • Banfield, The Pet Hospital
  • Laurel, MD (19 miles from Baltimore, MD)
  • 1 day ago
of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly...

Associate Director Client Services

  • Charles River Laboratories
  • Hanover, MD (10 miles from Baltimore, MD)
  • 7 hours ago
Associate Director Client Services Req ID #: 190234 Location: Leiden, NL, 2333 CR High Peak, GB, SK23 6FJ Verona, IT, 37135 Chaoyang District, BJ, CN, 100012 Harlow, GB, CM19 5TR Gaithersburg, MD,...

Client Service Coordinator - Part-time position at MD City Plaza 5047

  • Banfield Pet Hospital
  • Laurel, MD (19 miles from Baltimore, MD)
  • 3 hours ago
of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly...

Clinical Customer Service Coordinator - Head / Neck, GI, Plastics & Oncology Surgical Unit

  • Johns Hopkins Medicine
  • Baltimore, MD
  • 2 days ago
Addresses a broad spectrum of needs, and/or concerns in a professional, friendly, and efficient manner....

Sr Supervisor Customer Service

  • Baltimore, MD
  • 3 days ago
Be a part of something powerful at America's premier energy provider! At Exelon, we are united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value...

Clinical Customer Service Coordinator - Evening Shift

  • Johns Hopkins Medicine
  • Baltimore, MD
  • 1 day ago
Clinical Customer Service Coordinator - Evening Shift Requisition #: 556503 Location: Johns Hopkins Hospital, Baltimore, MD 21201 Category: Clerical and Administrative Support Work Shift: Evening...

Demographic Data for Baltimore, MD

Moving to Baltimore, MD? Find some basic demographic data about Baltimore, MD below.

632,623
12,795
Large

Customer Service Manager Online Courses and Training Opportunities

edX
Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...
Coursera
Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...
Coggno
Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Manager Jobs in Baltimore, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Manager positions

Highest Education Level

Customer Service Managers in Baltimore, MD offer the following education background
  • Bachelor's Degree (36.4%)
  • High School or GED (22.9%)
  • Associate's Degree (13.9%)
  • Master's Degree (11.5%)
  • Vocational Degree or Certification (11.3%)
  • Some College (2.7%)
  • Doctorate Degree (0.8%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Baltimore, MD
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

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Other Titles

Here are some other career titles that require similar skills

Customer Service Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.