Customer Service Manager Jobs in Georgia

A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.

Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.

1-15 of 121 Jobs
GEIGER

Customer Care Coordinator- Key Accounts

  • GEIGER
  • Atlanta, GA
  • 10 days ago
  • GEIGER
  • Atlanta, GA
  • 10 days ago

Why join us? Geiger furnishes the modern office with beautiful solutions for private offices, conference rooms, collaborative spaces, and more. Geiger designs play an important role in creating...

Senior Client Service Manager

  • Atlanta, GA
  • 11 days ago
  • Atlanta, GA
  • 11 days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Customer Service Lead

  • Roswell, GA
  • 11 hours ago
  • Roswell, GA
  • 11 hours ago

The Company Imerys is the worlds leading supplier of mineral-based specialty solutions for the industry with 3.6 billion in revenue and 12,400 employees in 40 countries in 2024. The Group offers...

FT Assistant Manager Customer Service

  • Albany, GA
  • 11 hours ago
  • Albany, GA
  • 11 hours ago

Category/Area of Expertise: Retail Operations Job Requisition: 266128 Address: USA-GA-Albany-2800 Old Dawson Road Store Code: Store 02820 FRONT END (7237480) Food Lion has been providing an easy,...

Client Success Manager, Carat Products

  • Alpharetta, GA
  • 20 hours ago
  • Alpharetta, GA
  • 20 hours ago

Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...

Client Service Coordinator

  • Johns Creek, GA
  • 21 hours ago
  • Johns Creek, GA
  • 21 hours ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. A career at Banfield means...

Lease Up Client Services Manager - HoM at Pooler

  • Pooler, GA
  • 1 day ago
  • Pooler, GA
  • 1 day ago

Client Services Manager - Assistant Manager $24/hr. + commissions How do you define success? Our fast-paced company culture mixes challenge and excitement to create an environment of...

Airport Customer Service Manager (ATL)

  • Atlanta, GA
  • 1 day ago
  • Atlanta, GA
  • 1 day ago

The Airport Customer Service Manager has regular / daily interaction with Frontier managers and directors....

Customer Care Coordinator

  • Alpharetta, GA
  • 2 days ago
  • Alpharetta, GA
  • 2 days ago

Customer Care Coordinator Jackson + Coker life insurance, 401(k) United States, Georgia, Alpharetta 2655 Northwinds Parkway (Show on map) Jun 11, 2025 Overview Jackson and Coker is a top...

Customer Experience Manager

  • Augusta, GA
  • 2 days ago
  • Augusta, GA
  • 2 days ago

Store - McMurray, PA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Customer Service Coordinator, Corporate

  • Atlanta, GA
  • 2 days ago
  • Atlanta, GA
  • 2 days ago

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...

1740-Client Services Manager Expert

  • Atlanta, GA
  • 2 days ago
  • Atlanta, GA
  • 2 days ago

About this role The Insight Client Success Team is seeking an Onboarding Manager with a background in alternatives to work on onboarding our Limited Partner (LP) clients. The Onboarding Manager...

Client Success Manager, Associate

  • Alpharetta, GA
  • 3 days ago
  • Alpharetta, GA
  • 3 days ago

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than...

Customer Service Lead - Part-Time

  • Brunswick, GA
  • 3 days ago
  • Brunswick, GA
  • 3 days ago

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...

Customer Service Supervisor

  • Cumming, GA
  • 4 days ago
  • Cumming, GA
  • 4 days ago

PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an...

Demographic Data for Georgia

Moving to Georgia? Find some basic demographic data about Georgia below.


Local
National
10,712,033
252,498

Customer Service Manager Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Salary for Customer Service Manager Jobs in Georgia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Managers in Georgia offer the following education background
Bachelor's Degree
37.9%
High School or GED
20.9%
Associate's Degree
14.2%
Master's Degree
11.9%
Vocational Degree or Certification
11.0%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Georgia
4-6 years
43.8%
1-2 years
15.7%
2-4 years
15.0%
None
11.8%
10+ years
7.6%
Less than 1 year
4.8%
8-10 years
1.3%
6-8 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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