Customer Service Manager Jobs in Florida
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Supervisor Customer Service - Work From Home
- Saint Petersburg, FL
- 2 days ago
Senior Manager - Client Service - Citi
- Tampa, FL
- 1 day ago
- Palm Bay, FL
- 1 day ago
- Orlando, FL
- 1 day ago
Insurance - Personal Lines - Account Manager / CSR - 100% REMOTE
- Tampa, FL
- 1 day ago
Commercial Insurance Account Manager - REMOTE
- Leesburg, FL
- 8 hours ago
- Amelia Island, FL
- 10 hours ago
- Jacksonville, FL
- 2 days ago
Philanthropy Customer Service Coordinator - Association Office
- Clearwater, FL
- 5 hours ago
- Orlando, FL
- 2 hours ago
Client Success Manager -National Security (R-12675)
- Jacksonville, FL
- 1 hour ago
Retirement Client Service Manager-401(k) experience required
- Tampa, FL
- 3 days ago
- Doral, FL
- 2 days ago
- Palm Beach Gardens, FL
- 1 day ago
Senior Customer Service Professional
- Hialeah, FL
- 11 hours ago
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Manager Online Courses and Training Opportunities
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Florida
Top Hiring Companies
Top hiring companies in your area for Customer Service Manager positions
Highest Education Level
- Bachelor's Degree (36.4%)
- High School or GED (22.9%)
- Associate's Degree (13.9%)
- Master's Degree (11.5%)
- Vocational Degree or Certification (11.3%)
- Some College (2.7%)
- Doctorate Degree (0.8%)
- Some High School (0.6%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
= trending- Account Management
- Billing
- Call Center Experience
- Call Center Management
- Claims Management
- Client Services
- Coaching
- Communication Skills
- Complaint Resolution
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Driving
- Employee Retention
- English
- Escalation Management
- Flexibility
- Friendliness
- High School Diploma
- Leadership
- Listening
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- Negotiation
- Onboarding
- Organization
- Performance Management
- Policy Administration
- Policy Development
- Problem Solving
- Project Coordination
- Project Management
- Relationship Management
- Reporting
- Research Skills
- Resolution
- Retail
- Sales
- Scheduling
- Scheduling Appointments
- Software
- Staff Supervision
- Time Management
- Training and Development
- Verbal Communication
- Willingness To Learn
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.