Customer Service Manager Jobs in Brandon, FL
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Advanced Systems Inc. of Suncoast
- Tampa, FL (5 miles from Brandon, FL)
- 5 days ago
- Advanced Systems Inc. of Suncoast
- Tampa, FL (5 miles from Brandon, FL)
- 5 days ago
CUSTOMER SERVICE COORDINATOR ABOUT THE JOB: Become part of a growing business in the exciting construction industry. Advanced Systems, Inc. of Suncoast is one of Tampa Bay’s Premier Flooring...
- Saint Petersburg, FL (24 miles from Brandon, FL)
- 1 day ago
- Saint Petersburg, FL (24 miles from Brandon, FL)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Customer Service Coordinator, Corporate
- Tampa, FL (10 miles from Brandon, FL)
- 1 day ago
- Tampa, FL (10 miles from Brandon, FL)
- 1 day ago
olters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
- Tampa, FL (10 miles from Brandon, FL)
- 2 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 2 days ago
Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for: Supply Chain...
Remote WorkCustomer Service Coordinator (Customer Experience)
- Tampa, FL (10 miles from Brandon, FL)
- 2 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 2 days ago
Requisition ID: 892296 Store # : E01224 Ops - Customer Svc - Admin Tampa Position: Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are...
Work from Home - Customer Service Coordinator - High Value Servicing Specialty (Spark)
- Tampa, FL (10 miles from Brandon, FL)
- 3 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 3 days ago
center experience At least 1 year of Google Suite or Microsoft Office experience Preferred Qualifications At least 3 years of customer service or call center experience At least 6 months of experience...
Remote WorkWork from Home - Customer Service Coordinator - CX Solutions
- Tampa, FL (10 miles from Brandon, FL)
- 3 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 3 days ago
center Experience At least 1 year of experience using Google Suite or Microsoft office Preferred Qualifications: At least 3 years of customer Service or call center experience At least 6 months of...
Remote WorkClient Service Manager, Government - Tampa, FL
- Tampa, FL (10 miles from Brandon, FL)
- 7 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 7 days ago
Title: Client Service Manager, Government Tampa, FL Reporting to: Senior Client Service Manager Location & Travel: This position will be based onsite at the Tampa, FL VA hospital location...
- Thonotosassa, FL (11 miles from Brandon, FL)
- 8 days ago
- Thonotosassa, FL (11 miles from Brandon, FL)
- 8 days ago
Customer Service Coordinator (part of Nestle) 3.7 3.7 out of 5 stars Thonotosassa, FL 33592 Foods you love. Brands you trust. And a career that empowers you to grow. At Nestle USA, we're all...
Customer Care Manager II (Wesley Chapel)
- Riverview, FL (6 miles from Brandon, FL)
- 8 days ago
- Riverview, FL (6 miles from Brandon, FL)
- 8 days ago
Responsible for customer satisfaction metrics related to customers serviced MANAGEMENT RESPONSIBILITIES LEVEL: MENTOR / COACH / FEEDBACK SCOPE Decision Impact: Division Department Responsibility: Single...
Commercial Banking Customer Service Manager
- Tampa, FL (10 miles from Brandon, FL)
- 8 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 8 days ago
About this role: Wells Fargo is seeking a Business Relationship Support Manager (CSM2) to cover the West Florida Market as part of the Commercial Bank. Learn more about the career areas and...
Customer Service Coordinator Job Details Nestle Operational Services Worldwide SA
- Thonotosassa, FL (11 miles from Brandon, FL)
- 10 days ago
- Thonotosassa, FL (11 miles from Brandon, FL)
- 10 days ago
Foods you love. Brands you trust. And a career that empowers you to grow. At Nestle USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio...
- Tampa, FL (10 miles from Brandon, FL)
- 14 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 14 days ago
Why Ryan? Hybrid Work Options Award-Winning Culture Generous Personal Time Off (PTO) Benefits 14-Weeks of 100% Paid Leave for New Parents (Adoption Included) Monthly Gym Membership Reimbursement...
- Tampa, FL (10 miles from Brandon, FL)
- 16 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 16 days ago
The 'Apply with SEEK option' will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option. IF YOU CARE, THERE'S A PLACE FOR YOU HERE...
Vice President, Client Service Manager - Wealth Management
- Tampa, FL (10 miles from Brandon, FL)
- 17 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 17 days ago
Vice President, Client Service Manager - Wealth Management At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's...
Demographic Data for Brandon, FL
Moving to Brandon, FL? Find some basic demographic data about Brandon, FL below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Brandon, FL
Highest Education Level
Customer Service Managers in Brandon, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Customer Success
- Zendesk
- Bank Deposits
- Order Entry
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Invoicing
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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