Call Center Representative Jobs in Brandon, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Saint Petersburg, FL (24 miles from Brandon, FL)
- 13 hours ago
- Saint Petersburg, FL (24 miles from Brandon, FL)
- 13 hours ago
At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than...
Customer Care Associate (Tampa remote)
- Tampa, FL (10 miles from Brandon, FL)
- 1 day ago
- Tampa, FL (10 miles from Brandon, FL)
- 1 day ago
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital...
Remote WorkBilingual Call Center Rep - Medical Practice-Florida Based
- Brandon, FL
- 5 days ago
- Brandon, FL
- 5 days ago
JOB TITLE: Remote Call Center Scheduler-Bilingual English and Spanish speaking and writing required. Must be located in Florida. GENERAL SUMMARY OF DUTIES: Answer incoming telephone calls...
Support Call Center Agent- NewSouth Window
- Tampa, FL (10 miles from Brandon, FL)
- 6 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 6 days ago
Summary Are you friendly, motivated, and looking to join a fun, fast-paced team? NewSouth Window Solutions is seeking enthusiastic Call Center Agents to support our sales efforts by answering...
Call Center Representative- FULLY REMOTE
- Tampa, FL (10 miles from Brandon, FL)
- 7 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 7 days ago
TEKsystems is hiring Call Center Representatives to assist a healthcare client during their open enrollment period. These positions would be full-time and would be 100% remote....
Remote Work- Tampa, FL (10 miles from Brandon, FL)
- 8 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 8 days ago
Are you a money-motivated sales associate? Do you wanna make on average upwards of $25/hr? Red Cap Plumbing & Air may be the place for you! We are looking for a sales associate who is strong with...
Call Center Representative -OVERNIGHT
- Tampa, FL (10 miles from Brandon, FL)
- 9 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 9 days ago
Call Center Representative -OVERNIGHT Job ID 131346 Job Type Contract Industry Manufacturing Location Tampa, Florida, United States Talascend is currently seeking a remote Customer Service Representative...
Remote WorkBilingual Call Center Representative (Fluent in Spanish English)
- Temple Terr, FL (9 miles from Brandon, FL)
- 9 days ago
- Temple Terr, FL (9 miles from Brandon, FL)
- 9 days ago
h2LOCATION/h2Tampa, FLh2POSITION OVERVIEW/h2pstrongemBILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS /em/strong/ppWe are looking for bilingual call center representatives to support inbound customer...
Bilingual Call Center Representative (Fluent in Spanish & English) - Full-time
- Tampa, FL (10 miles from Brandon, FL)
- 9 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 9 days ago
POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and...
- Tampa, FL (10 miles from Brandon, FL)
- 10 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 10 days ago
Call center experience preferred. Proven ability to train and audit others....
BILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
- Tampa, FL (10 miles from Brandon, FL)
- 10 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 10 days ago
LOCATION: Tampa, FL POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer...
- Saint Petersburg, FL (24 miles from Brandon, FL)
- 11 days ago
- Saint Petersburg, FL (24 miles from Brandon, FL)
- 11 days ago
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant...
Bilingual Contact Center Representative (Full-Time & Part-Time)
- Tampa, FL (10 miles from Brandon, FL)
- 11 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 11 days ago
LOCATION Tampa, FL JOB TYPE Full-Time & Part-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
Quality Assurance Specialist (Call Center)
- Tampa, FL (10 miles from Brandon, FL)
- 12 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 12 days ago
Overview Our mission is Better Health. Our passion is helping others. What's Your Why? • Are you looking for a career opportunity that will help you grow personally and professionally? • Do you...
Remote Work- Saint Petersburg, FL (24 miles from Brandon, FL)
- 12 days ago
- Saint Petersburg, FL (24 miles from Brandon, FL)
- 12 days ago
Call Center Representative Position Summary: The Call Center Representative - Food Service primarily works in the diet office taking patient orders but may also assist in the areas where food is cooked...
Demographic Data for Brandon, FL
Moving to Brandon, FL? Find some basic demographic data about Brandon, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Brandon, FL
Highest Education Level
Call Center Representatives in Brandon, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Written Communication
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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