Customer Service Representative Jobs in Brandon, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Representative
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL (14 miles from Brandon, FL)
- 4 days ago
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL (14 miles from Brandon, FL)
- 4 days ago
JOB DESCRIPTION ADMINISTRATIVE CLERK / REGISTRAR SUPERVISOR: Executive Director JOB SUMMARY: This is a customer service position performing duties of an administrative nature as well as function...
Senior Customer Service Representative
- Mulberry, FL (20 miles from Brandon, FL)
- 45+ days ago
- Mulberry, FL (20 miles from Brandon, FL)
- 45+ days ago
Senior Customer Service Representative Lakeland, FL Salary: $21.44-23.82 per hour/$43,200-$47,997 annually commensurate to experience At GEICO, we offer a rewarding career where your ambitions are met...
- Tampa, FL (10 miles from Brandon, FL)
- 17 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 17 days ago
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for...
Remote WorkCustomer Service Insurance - Sales
- Tampa, FL (10 miles from Brandon, FL)
- 28 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 28 days ago
As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...
- Tampa, FL (10 miles from Brandon, FL)
- 13 days ago
- Tampa, FL (10 miles from Brandon, FL)
- 13 days ago
As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...
Customer Service Representative
- Tampa, FL (10 miles from Brandon, FL)
- 4 hours ago
- Tampa, FL (10 miles from Brandon, FL)
- 4 hours ago
Detailed Job Description: Client's: Banking and Finance Job Title: CSR Location: Tampa, FL 33610 - Hybrid Duration: 12 Months - (Potential for Extension/Conversion based on performance) Duties:...
- Tampa, FL (10 miles from Brandon, FL)
- 4 hours ago
- Tampa, FL (10 miles from Brandon, FL)
- 4 hours ago
Responsible for responding to inbound inquiries such as phone calls, emails, website, and chat support. This includes some outbound inquiries as needed. Courteous, accurate, and professional...
- Tampa, FL (10 miles from Brandon, FL)
- 9 hours ago
- Tampa, FL (10 miles from Brandon, FL)
- 9 hours ago
Department: Assisted Housing; Executive Office Reports To: Office Supervisor Summary Greet customers, owners, and the general public. Answer telephones and provide general housing program...
Pharmacy Customer Service Associate
- Sun City Center, FL (17 miles from Brandon, FL)
- 9 hours ago
- Sun City Center, FL (17 miles from Brandon, FL)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Ruskin, FL (18 miles from Brandon, FL)
- 13 hours ago
- Ruskin, FL (18 miles from Brandon, FL)
- 13 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Bank Customer Care Agent (Full-Time & Experienced)
- Tampa, FL (10 miles from Brandon, FL)
- 14 hours ago
- Tampa, FL (10 miles from Brandon, FL)
- 14 hours ago
Were hiring Customer Service Representatives to support both inbound and outbound service projects for our Financial Services clients....
Inbound Customer Service Representative (Tolling)
- Tampa, FL (10 miles from Brandon, FL)
- 14 hours ago
- Tampa, FL (10 miles from Brandon, FL)
- 14 hours ago
We are looking for Customer Service Representatives to support inbound customer service....
- Temple Terrace, FL (9 miles from Brandon, FL)
- 1 day ago
- Temple Terrace, FL (9 miles from Brandon, FL)
- 1 day ago
Highland Management Group is a customer relations firm in the Florida area that specializes in innovative sales solutions that capitalize on quality customer service and direct communication. We...
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative
- Tampa, FL (7 miles from Brandon, FL)
- 1 day ago
- Tampa, FL (7 miles from Brandon, FL)
- 1 day ago
... E Martin Luther King Jr Blvd, Tampa, Florida 33619 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important...
Demographic Data for Brandon, FL
Moving to Brandon, FL? Find some basic demographic data about Brandon, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Brandon, FL
Highest Education Level
Customer Service Representatives in Brandon, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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