Customer Service Manager Jobs in Avondale, AZ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Client Service Manager - Network
- Phoenix, AZ (15 miles from Avondale, AZ)
- 4 hours ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 4 hours ago
Position Title: Client Service Manager, Network (P3) Company Summary Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all...
Customer Service Supervisor/Human Resources Recruitment Coordinator
- Sun City, AZ (16 miles from Avondale, AZ)
- 9 hours ago
- Sun City, AZ (16 miles from Avondale, AZ)
- 9 hours ago
Our Company All Ways Caring HomeCare Overview The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by...
- Guadalupe, AZ (22 miles from Avondale, AZ)
- 11 hours ago
- Guadalupe, AZ (22 miles from Avondale, AZ)
- 11 hours ago
2039 W Guadalupe Rd Mesa Arizona, 85202, +... Starting Pay: $17 Hour Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales...
Supervisor - Customer Support Quality Assurance
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
At Caris, we understand that cancer is an ugly worda word no one wants to hear, but one that connects us all. Thats why were not just transforming cancer carewere changing lives. We introduced...
Technical Customer Experience Manager
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...
Area Customer Service Coordinator
- Phoenix, AZ (15 miles from Avondale, AZ)
- 2 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 2 days ago
Area Customer Service Coordinator POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key position supports daily operations,...
- Phoenix, AZ (15 miles from Avondale, AZ)
- 2 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 2 days ago
Tech Client Support Manager Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment?Do you desire a position dedicated to delivering a...
Customer Experience Manager - Full Time
- Tempe, AZ (24 miles from Avondale, AZ)
- 2 days ago
- Tempe, AZ (24 miles from Avondale, AZ)
- 2 days ago
Store - PHX-TEMPE, AZDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Phoenix, AZ (15 miles from Avondale, AZ)
- 3 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 3 days ago
Id : 589556, Title : Customer Service Manager, Category : Retail, Store Ops, RequisitionType : Professional, JobGrade : null, RequisitionId : ...006, ExternalPostedStartDate : 2025-04-24T20:24:54 00...
Technical Customer Experience Manager (Healthcare)
- Phoenix, AZ (15 miles from Avondale, AZ)
- 3 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 3 days ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...
SAP Concur - Client Success Manager - Strategic (Tempe)
- Tempe, AZ (24 miles from Avondale, AZ)
- 3 days ago
- Tempe, AZ (24 miles from Avondale, AZ)
- 3 days ago
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every...
- Phoenix, AZ (15 miles from Avondale, AZ)
- 5 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 5 days ago
The Director is responsible for leading and overseeing the Customer Service division within the Revenue Service Center, along with developing a high-performance team in a centralized business...
Remote WorkCustomer Service Lead - Part-Time
- Phoenix, AZ (15 miles from Avondale, AZ)
- 5 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 5 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
- Tempe, AZ (24 miles from Avondale, AZ)
- 6 days ago
- Tempe, AZ (24 miles from Avondale, AZ)
- 6 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Phoenix, AZ (15 miles from Avondale, AZ)
- 6 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 6 days ago
Company Description ABOUT STREAM REALTY PARTNERS Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation....
Demographic Data for Avondale, AZ
Moving to Avondale, AZ? Find some basic demographic data about Avondale, AZ below.
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Salary for Customer Service Manager Jobs in Avondale, AZ
Highest Education Level
Customer Service Managers in Avondale, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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