Customer Service Manager Jobs in Arizona
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
1029 N Arizona Ave. Chandler Arizona, 85225, +... Starting Pay: $17.00 Hourly Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
The Customer Service Account Admin (CSA) is responsible for managing commercial repair accounts by providing exceptional customer service and accurate order entry support in an aerospace or...
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...
Bashas' Title: Customer Service Team Lead Date: 06/23/2025 Job ID: 13844 Relocation: No Degree: Not Specified Salary: Job Types: Customer Service Employment Type: Location: Wickenburg AZ Position...
EMPIRE BEAUTY SCHOOL "To create opportunities for people to improve their lives." Customer Service Coordinator - Part Time - C Tucson, AZ About Us: Since 1934, Empire Beauty School has been...
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Position Responsibilities Summary: The Customer Care Coordinator is responsible for scheduling of field staff for companion and personal care cases, managing all touch-points (field staff, care...
Details: Job Title: Customer Service Administrator Pay Rate: $30 / hr Location: Glendale, AZ Area Code: 623, 602, 480 ZIP Code: 85307 Start Date: Right Away Shift: 1st shift Keywords:...
Customer Success Manager, Differentiated Support, Amazon Shipping
- Tempe, AZ
- 2 days ago
- Tempe, AZ
- 2 days ago
Amazon Shipping is going through an exciting period of growth, broadening the geographies and simplifying the support experience we offer our shipper partners today. Were passionate about...
About Us Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative...
Customer Service Manager Transdev in Phoenix, Arizona is hiring a Customer Service Manager....
Salary $65,000 - $100,000 Work Model OFFICE Qualifications: Management experience in a Call Center Environment with proven strong customer service skills Ability to work with call monitoring tools/software...
The Supervisor/Customer Service is responsible for supervising and administering field customer service and meter reading activities, as well as associated administrative responsibilities. This...
CUSTOMER SERVICE MANAGER - 100 % Remote - $25/hr - Training Provided
- Camp Verde, AZ
- 3 days ago
- Camp Verde, AZ
- 3 days ago
Service Manager CUSTOMER SERVICE MANAGER Part Time 20-25 Hours Flexible Schedule ( On-Call ) Must Live In Arizona Must Have Home Office Setup Remote 100% Pay- $25 Per Hour ABOUT AARDVARK AUTO GLASS...
Remote WorkDemographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Arizona
Highest Education Level
Customer Service Managers in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Resolution
- Cash Management
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Driving
- Punctual
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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