Customer Service Manager Jobs in Arizona
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
15190 N. Cotton Lane Surprise Arizona, 85388, +... Starting Pay: $17/Hour Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set...
Manager, Client Services Northern Arizona University Flagstaff, AZ 86011 Posted 5 days Manager, Client Services Location: Financial Aid Regular/Temporary: Regular Job ID: 608285 Full/Part Time:...
Client Success Manager (Onsite - Scottsdale, AZ) Location: Scottsdale, Arizona Employment Type: Full-Time About Wise Pelican Wise Pelican is an innovative leader in real estate marketing...
Redefine the future of customer experiences. One conversation at a time. We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Technical Account Manager - OpenShift Container Platform
- Phoenix, AZ
- 4 days ago
- Phoenix, AZ
- 4 days ago
Red Hat Technical Account Manager - OpenShift Container Platform in Phoenix , Arizona About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us...
Remote Work1565 W Happy Valley Rd Phoenix Arizona, 85085, +... Pay $17.00 Per Hour Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales...
Hiring Customer Support / Logistics Coordinators for large tech company in Tempe, AZ! Job Description On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of...
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
ADP is hiring customer service professionals for our Associate Client Support Consultant positions. Are you readyto join acompany offeringcareer advancementopportunities throughout your career...
About Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized...
Customer Service Supervisor I Full Time - AZA Date: Mar 17, 2025 Location: Mesa, Arizona, US Company: Worldwide Flight Services, Inc. Compensation: $23.00 About WFS Join our Worldwide Flight...
Client Services Coordinator - Fingerprint clearance card required
- Mesa, AZ
- 6 days ago
- Mesa, AZ
- 6 days ago
Overview Shift: 4:30am - 12:30pm Monday-Friday and rotating Saturdays 6am-9am Community Medical Services (CMS) is hiring a Client Services Coordinator. Under the supervision of the Clinic Manager,...
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
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Salary for Customer Service Manager Jobs in Arizona
Highest Education Level
Customer Service Managers in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Cash Management
- Performance Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Retail
- Salesforce
- Friendliness
- Telephone Skills
- Conflict Resolution
- High School Diploma
- Account Management
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Events
- Documentation
- Spanish
- Multitasking
- Coaching
- Collaboration
- Sales
- Reporting
- Team Building
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
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