Call Center Representative Jobs in Avondale, AZ

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 35 Jobs

Supervisory Health System Specialist (Call Center)

Phoenix, AZ (15 miles from Avondale, AZ)
2 days ago

Phoenix, AZ (15 miles from Avondale, AZ)
2 days ago

Conducting internal quality control measures to evaluate quantity and quality of call center operations....

Contact Center Agent

Phoenix, AZ (15 miles from Avondale, AZ)
2 days ago

Phoenix, AZ (15 miles from Avondale, AZ)
2 days ago

Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** Are you a natural problem solver with a...

Customer Service Call Center Representative - Accredo - Remote

Phoenix, AZ (15 miles from Avondale, AZ)
3 days ago

Phoenix, AZ (15 miles from Avondale, AZ)
3 days ago

As a Customer Service Call Center Representative, you'll play a vital role in supporting patients, ensuring timely access to life-impacting medications while representing Accredo with professionalism...

Remote Work

Healthcare Call Center Representative

Tempe, AZ (24 miles from Avondale, AZ)
3 days ago

Tempe, AZ (24 miles from Avondale, AZ)
3 days ago

TEKsystems in partnership with One Medical* Overview This is an inbound healthcare contact center representative role working for a nationwide primary care practice. Description + Managing phone...

Phoenix, AZ - Business Operations - AZDOR - Education and Compliance - Call Center Agent

Phoenix, AZ (15 miles from Avondale, AZ)
3 days ago

Phoenix, AZ (15 miles from Avondale, AZ)
3 days ago

Required Skills Skill Type Skill Name 1 Year of Call Center Experience Preferred Skills Skill Type Skill Name Spanish-speaking...

Call Center Specialist

Phoenix, AZ (15 miles from Avondale, AZ)
3 days ago

Phoenix, AZ (15 miles from Avondale, AZ)
3 days ago

Copy and paste URL into browser to view full description: Qualifications: What you need to bring Customer service experience required. call center experience preferred; mechanical experience a plus....

Call Center Representative 3

Phoenix, AZ (15 miles from Avondale, AZ)
3 days ago

Phoenix, AZ (15 miles from Avondale, AZ)
3 days ago

Call Center Representative 3 Job Location: Address: 1600 W....

Remote Work

Client Support Specialist

Phoenix, AZ (15 miles from Avondale, AZ)
4 days ago

Phoenix, AZ (15 miles from Avondale, AZ)
4 days ago

Join our team as a Client Support Specialist in Phoenix, AZ! This is your chance to get your foot in the door with an established company offering a temp-to-hire opportunity with weekly pay of...

Customer Contact Center Representative - Remote, Pacific/Mountain

Phoenix, AZ (15 miles from Avondale, AZ)
5 days ago

Phoenix, AZ (15 miles from Avondale, AZ)
5 days ago

Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been...

Remote Work

Call Center Rep

Phoenix, AZ (15 miles from Avondale, AZ)
7 days ago

Phoenix, AZ (15 miles from Avondale, AZ)
7 days ago

Responsibilities As our Oncology Charge Nurse at Dignity Health, you'll oversee a department of frontline nurses caring for patients. Every interaction is an opportunity to improve your...

Part-Time Call Center Associate

Phoenix, AZ (15 miles from Avondale, AZ)
8 days ago

Phoenix, AZ (15 miles from Avondale, AZ)
8 days ago

Knowledge, Skills, and Abilities: + Experience: Up to six months of banking or call center experience preferred Powered by JazzHR...

Client Support Specialist

Phoenix, AZ (15 miles from Avondale, AZ)
8 days ago

Phoenix, AZ (15 miles from Avondale, AZ)
8 days ago

OBJECTIVE AND POSITION SUMMARY We are hiring an on-call Client Support Specialist to work varied hours as needed for our Corazón program. The Client Support Specialist is responsible for the daily...

Patient Financial Service PFS Representative Call Center

Phoenix, AZ (15 miles from Avondale, AZ)
9 days ago

Phoenix, AZ (15 miles from Avondale, AZ)
9 days ago

Primary City/State: Casper, Wyoming Department Name: Casper Cole Creek PCP Work Shift: Day Job Category: Revenue Cycle You have a place in the health care industry. If you're looking to leverage...

Call Center Representative - Phoenix, AZ

Phoenix, AZ (15 miles from Avondale, AZ)
11 days ago

Phoenix, AZ (15 miles from Avondale, AZ)
11 days ago

Center Representative is primarily responsible for providing excellent customer service by assisting patients over the phone with scheduling, relaying medical information and/or medical information...

Fraud Call Center Representative

Phoenix, AZ (15 miles from Avondale, AZ)
12 days ago

Phoenix, AZ (15 miles from Avondale, AZ)
12 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

View all 35 jobs

Demographic Data for Avondale, AZ

Moving to Avondale, AZ? Find some basic demographic data about Avondale, AZ below.

Median Age

Average Household Income

Home Value vs Household Income in Avondale, AZ

Local

National

Total Population

84,995

Number of Businesses

984

City Size

Medium/Lg

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Avondale, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Avondale, AZ offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Avondale, AZ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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