Customer Service Analyst Jobs

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1-15 of 148 Jobs
Omtool Limited - Andover, MA
Upland Software Careers Customer Support Analyst Technical Support Remote, United States Apply Description Are you looking for an opportunity to accelerate your career and work with a team of...
2 days ago
Rue Gilt Groupe, Inc - Shepherdsville, KY
Location: Louisville, Boston, Remote This position is part of the Call Center Department and is responsible for real time managing and directing of all Contact Center traffic utilizing the (NICE...
Remote Work
1 day ago
Atlanta, GA
We are looking for a QA analyst for our center and they will report to my Director. Do you have any excel test where you can see if the candidates applying are proficient in Excel? Ill confirm the...
1 day ago
Randstad - Irving, TX
The Quality Analyst will be responsible for monitoring and evaluating the quality of inbound and/or outbound telephone calls, internet interactions, mail processing and associated system documentation...
1 day ago
Randstad - Cary, NC
The Quality Analyst will be responsible for monitoring and evaluating the quality of inbound and/or outbound telephone calls, internet interactions, mail processing and associated system documentation...
1 day ago
Aerotek - Shoreview, MN
Looking for call center/financial/banking professionals!!! Role will transition into work from home!! Conducting research on complaints regarding bank accounts Will be performing an investigation...
16 hours ago
University of California Davis - Davis, CA
BUS SYS ANL 2 (Business Customer Support Analyst) Department Description DEPARTMENT DESCRIPTION Advancement Services provides the essential infrastructure for Development and Alumni Relations....
3 days ago
Drillinginfo Incorporated - Houston, TX
Customer Support Analyst Customer Support Basavanagudi, Bengaluru, Karnataka Apply Description Customer Support Analyst Why YOU want this position Since our founding as a groundbreaking provider...
2 days ago
Randstad - Louisville, KY
The Quality Analyst will be responsible for monitoring and evaluating the quality of inbound and/or outbound telephone calls, internet interactions, mail processing and associated system documentation...
1 day ago
Frontier Communications - Pomona, CA
Auditing accounts where applicable Proactively contacting accounts Investigating Top Disconnects 30% - Inbound activity via email, phone calls, WFM/SF 20% Internal training- Being a SME, Lunch-n-learns...
1 day ago
Frontier Communications - Marion, OH
Auditing accounts where applicable Proactively contacting accounts Investigating Top Disconnects 30% - Inbound activity via email, phone calls, WFM/SF 20% Internal training- Being a SME, Lunch-n-learns...
1 day ago
Arthur J. Gallagher & Co. - Las Vegas, NV
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way,...
2 days ago
Northrop Grumman - Woodlawn, MD
Discover careers that change the world and further advancements in defense, technology, and engineering today at Northrop Grumman. Use your experience to grow your career and support our global...
2 days ago
Wausau Financial Systems - Wausau, WI
Req ID: 201455WD-1 The Senior Customer Support Analyst (Senior CSA) serves as a WAUSAU liaison for our outsourcing vendors and customers. This includes receipt, research, and resolution on all...
16 hours ago
Wausau Financial Systems - Lewiston, ME
Req ID: 201455WD The Senior Customer Support Analyst (Senior CSA) serves as a WAUSAU liaison for our outsourcing vendors and customers. This includes receipt, research, and resolution on all...
16 hours ago

Customer Service Analyst Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Security Analyst Fundamentals
There are a growing number of exciting, well-paying jobs in today's security industry that do not require a traditional college degree. Forbes estimates that there will be as many as 3.5 million...

IBM Cybersecurity Analyst
A growing number of exciting, well-paying jobs in today's security industry do not require a college degree. This 8-course Professional Certificate will give you the technical skills to become...

Salary for Customer Service Analyst Jobs Nationwide

This is the average annual salary for Customer Service Analyst jobs nationwide as reported by the BLS.

$45,742

Highest Education Level

Customer Service Analysts offer the following education background
  • Bachelor's Degree (33.9%)
  • High School or GED (24.8%)
  • Associate's Degree (14.4%)
  • Vocational or Certification (11.6%)
  • Master's Degree (10.3%)
  • Some College (3.6%)
  • Doctorate Degree (0.7%)
  • Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Analysts
  • 2-4 years (25.0%)
  • 4-6 years (25.0%)
  • 1-2 years (12.5%)
  • 6-8 years (12.5%)
  • 10+ years (8.3%)
  • None (8.3%)
  • 8-10 years (4.2%)
  • Less than 1 year (4.2%)

Other Titles

Here are some other career titles that require similar skills

Top Hiring Companies

Top hiring companies for Customer Service Analyst positions

Customer Service Analyst Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.