Customer Service Analyst Jobs

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1-15 of 171 Jobs
McCormick - Hunt Valley, MD
The Customer Service Analyst will report to the Customer Service Manager....
2 days ago
Shawnee Mission, KS
* Assists senior department team members in identifying frequently encountered issues and developing resolutions * Monitors individual performance objectives, meets standards, and assures customer...
7 hours ago
Capital Staffing - Columbus, OH
Analyzes problems to determine proper course of action, striving for first time final resolution....
2 days ago
Metalcraft of Mayville - Mayville, WI
Overview Reporting to the Customer Service Manager, the Customer Service Analyst's primary responsibility is to serve as the liaison between the Company and its customer base by supporting...
2 days ago
Reynolds American - Winston Salem, NC
The Customer Service Analyst II will: Review customer orders daily for assigned direct buying customers to provide proactive resolution to issues regarding out of stocks, changes in delivery dates and...
19 hours ago
State of Virginia - Christiansburg, VA
The Virginia-Maryland College of Veterinary Medicine, at Virginia Tech, is seeking qualified candidates for an IT Support Center Analyst. Tasks include a range of activities from working on...
2 days ago
Merit Network, Inc. - Ann Arbor, MI
(E) Ensure timely and frequent communication to both customers and internal teams to ensure availability issues are understood and on target for resolution....
2 days ago
CSRA Inc. - Boyers, PA
Provide customer assistance and problem resolution to a wide variety of customers across business areas....
2 days ago
TMP Worldwide - Charlotte, NC
Client Reference Code: 222645-1 JOB SUMMARY This is a process analyst position responsible for continuous process Improvement through Information Technology Infrastructure Library (ITIL)...
1 day ago
State of Massachusetts - Boston, MA
Follow strict escalation procedures for problem/issue resolution Perform analysis on IT problems and properly troubleshoot, identify and manage IT user support problems that range from simple password...
2 days ago
University of Michigan - Ann Arbor, MI
(E) Ensure timely and frequent communication to both customers and internal teams to ensure availability issues are understood and on target for resolution....
3 days ago
Aceable - Austin, TX
Aceable Logo Customer Support Analyst Applied 02/08/18 Save Save this job for later Easily keep track of jobs you like that you can't apply to right now 5.0 Aceable Austin, TX Glassdoor Estimated...
3 days ago
University Radiology Group - East Brunswick, NJ
Call Center Analyst - Evenings at University Radiology Group, PC East Brunswick, NJ 08816 About the Job The Call Center Support Analyst enters exam orders in the RIS, oversees the transfer of...
3 days ago
Nationwide - Des Moines, IA
JOB RESPONSIBILITIES: Evaluate and negotiate commercial, personal and professional lines recovery to successful resolution. These claims are basic complexity level....
3 days ago
Nationwide - Scottsdale, AZ
JOB RESPONSIBILITIES: Evaluate and negotiate commercial, personal and professional lines recovery to successful resolution. These claims are basic complexity level....
3 days ago

Customer Service Analyst Online Courses and Training Opportunities

Brilliant Customer Service: How to Impress your Customers!

The course is aimed at providing you with the opportunity to enhance your people skills in a way that will truly differentiate you from the competition. We will explore different models of high...


Service Metrics for Customer Service
Establishing the right metrics to support effective customer service requires a solid understanding of how metrics work, how metrics are interrelated, and what the uses and limitations of metrics...

Customer Service: Creating Customer Value
Is your product or service worth the price? Even if you think so, an army of competitors is deluging your loyal customers with messages to the contrary. Customer loyalty expert Jill Griffin...

Licensing / Certification

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Customer Service Analyst Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.