Customer Service Analyst Jobs

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Navigant Consulting - Birmingham, AL
cluding inbound, outbound, and automated messaging.* Monitor real-time dialer statistics and make adjustments to tune performance throughout the day; pacing, line adjustment.* Communicates inbound/outbou...
2 days ago
Philadelphia, PA
compensation: $14-15/hr employment type: full-time QR Code Link to This Post We are looking for Call Center Analyst to join one of our largest healthcare clients on their current implementation...
2 days ago
Charter Communications - Riverview, FL
The OCS Business Analyst (BA) is responsible for researching and analyzing data in support of business functions, process knowledge, and systems requirements. The BA is also responsible for...
2 days ago
The Judge Group - Houston, TX
Our client is currently seeking a Data Analyst / Customer Service Rep This job will have the following responsibilities: Interact with internal customers and technical resources Trouble shoot...
2 days ago
ComPsych - Chicago, IL
As the Call Center Quality Analyst, you will be responsible for using data to report, analyze, and drive actions for continuous improvement. You will create report, investigate and correct data...
1 day ago
Calance US - Plano, TX
FOR IMMEDIATE DETAILS ABOUT THIS POSITION, contact ANY of us direct, referencing the job# below: Kindest Regards: LINDSEY YOUNG: ... x713 ADAM WEBB: ... x711 KIANA AREVALO: ... x703 JOANNE SMITH:...
1 day ago
Oracle Corporation - Orlando, FL
level customer support service for Hotel customers, including product configuration issues, triage and confirming contracts. In this role, you will provide guidance and real time resolution on a wide...
1 day ago
Qliktech International Ab - Wayne, PA
Customer Support Analyst Your Responsibilities To create an exceptional customer experience and be a customer and partner advocate while maintaining accountability for a broad range of issues submi...
20 hours ago
Redpoint Ventures - Coconut Creek, FL
Senior Customer Service Analyst at Open English Coconut Creek, FL, US Apply for this job Open Education is seeking an experienced data analyst to join our Customer Experience Team. The focus of this...
20 hours ago
Trinity Industries Incorporated - Hugo, OK
Sr Analyst Customer Service Ops New ?? Hugo, Oklahoma | United States ?? Sales and Customer Service ?? 1800798 Requisition # ?? 17 hours ago Post Date Apply for Job Share this Job Sign Up for Job...
3 days ago
American Express - Sunrise, FL
[Our team] Get a first-class start to your travel industry career. If you have a natural flair for exceptional customer service, an aptitude for learning and a true passion for travel, this role...
1 day ago
Time Warner - Riverview, FL
Offline Customer Support Analyst at Spectrum ","IsExclusive":false},,,,,,,,,,,]" /> Offline Customer Support Analyst Date posted 02/20/2018 Requisition Number: 209011BR Location: United States - Florida...
1 day ago
Company - Huntsville, AL
Customer Support Analyst Clearance Level Must Currently Possess: No Active Clearance Required Clearance Level Must Be Able to Obtain: No Active Clearance Required Suitability: No Suitability Required...
1 day ago
Compsych Corporation - Chicago, IL
Call Center Quality Analyst Location: Chicago -Worldwide Headquarters Description About ComPsych ComPsych Corporation is the worlds largest provider of employee assistance programs (EAP) and is...
3 days ago
Love's Travel Stops - Oklahoma City, OK
Req ID: 106185 The Workforce Management Analyst is responsible for the daily efforts to provide a great customer and employee experience by effectively delivering real-time (intra-day) management wi...
1 hour ago

Customer Service Analyst Online Courses and Training Opportunities

Customer Service - Conflict Resolution

Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. It is no longer sufficient just to know the basics.

There...


Customer Service - Contact Centers

Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. It is no longer sufficient just to know the basics.

There...


Customer Service Foundation

Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. It is no longer sufficient just to know the basics.

There...


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Customer Service Analyst Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.