Customer Service Analyst Jobs

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Engility Corporation - Pensacola, FL
Provides first level problem resolution with users, walks the user through a series of steps to determine problem and classify level, priority and nature of problem. Takes appropriate action to resolve...
1 day ago
The College Board - Reston, VA
Support Center Analyst II (Tier 2) in our Reston, VA Office, providing data collection, triage and resolution point for issues escalated from the Support Analysts (First Contact) and submitted directly by...
1 day ago
EFI - Saint Paul, MN
o deliver. EFI is looking for a Part time, Contract Customer Support Analyst to join our EPS Business Unit Job Description: The Customer Support Analyst will be responsible for providing support to...
1 day ago
PhishMe, Inc. - Houston, TX
A cybersecurity company is filling a position for a Work from Home Junior Customer Support Analyst. Core Responsibilities of this position include: Responding to emails, chat sessions and phone calls...
1 day ago
Centura Health - Englewood, CO
problems/issues via remote assistance. Includes problem recognition, research, isolation, and resolution. Able to resolve less complex problems immediately, while unresolved problems are escalated to...
16 hours ago
Spredfast - Austin, TX
With a high-touch, low volume customer empowerment role, Customer Support Analysts are functional experts in virtually all areas of Spredfast's Social Media Management System, and therefore must unders...
1 day ago
University of California - San Francisco, CA
he general direction of Customer Service Center Supervisor, the Facilities Specialist / Customer Service Analyst will be an active member of the Customer Service Center team. Key responsibilities include...
22 hours ago
Accenture - Wilmington, DE
ure Job Title Federal - IT Customer Support Analyst Jobid ScrapingHub23...DEWilmington Location: Wilmington, DE, 19806, USA Description Title: Federal - IT Customer Support Analyst Location: USA-Sou...
7 hours ago
Webster Data Communication - Arlington, VA
Call Center Analyst II Webster Data Communication , Arlington, VA Posted 1 day ago Apply Now Create Alert ToggleDropdown Email 0 in Share Rated *** Rate Create Alert ToggleDropdown Email 0 in...
2 days ago
CSRA Inc. - Falls Church, VA
Primary Location Falls Church , VA Job Requisition RQ9616 Category Customer Support Apply CSRA is seeking a Customer Support Analyst in Falls Church, VA, to support the Subscription Desk on a Depar...
17 hours ago
Sensata Technologies - Attleboro, MA
Sensata Technologies is looking for a Customer Service Analyst whose primary responsibilities will be to develop/improve, and implement, processes/tools based on data analytics to support the customer...
10 hours ago
Computer Generated Solutions - New York, NY
Other Functions: * Assist QA Team with troubleshooting issues as required. * Coordinate issue resolution with Project Managers as required. * Performs other duties as assigned. Personal Skills, Knowledge...
11 hours ago
Spredfast - Austin, TX
With a high-touch, low volume customer empowerment role, Customer Support Analysts are functional experts in virtually all areas of Spredfast's Social Media Management System, and therefore must unders...
1 day ago
M & R Consultants Corporation - Boston, MA
Hello?Greetings from MRCC!?Salesforce Business analyst (Call center)Boston, MAFull Time?Experience configuing call center data in Salesforce is the key!?This?role is net new position for a growing...
1 day ago
Coty - Los Angeles, CA
Sales Customer Service Analyst - Professional Beauty COTY, Los Angeles, CA PURPOSE Our purpose is to celebrate and liberate the diversity of beauty. We challenge convention through invention, expandi...
1 day ago

Customer Service Analyst Online Courses and Training Opportunities

Increase sales through great customer service skills

If you want to have a fantastic long term relationship with your customer then this course is a must for you and your staff.

It doesn't contain hours of needless video content...


Surviving Customer Service: Skill & Career Enhancement

I have a few questions for you. Are you miserable at work every day? What are you getting out of your job? Have you seen promotion opportunities open for you? Do you have good relationships...


Service Metrics for Customer Service
Establishing the right metrics to support effective customer service requires a solid understanding of how metrics work, how metrics are interrelated, and what the uses and limitations of metrics...

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Customer Service Analyst Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.