Customer Service Analyst Jobs in Raleigh, NC

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Customer Service Analyst 2-Support

  • Oracle
  • Raleigh, NC
  • 2 days ago
If you are a Colorado resident, Please Contact us or Email us at [ Email address blocked ] - Click here to apply to Customer Service Analyst 2-Support to receive compensation and benefits information...

Quality Assurance Analyst (Call Center, Remote near offices listed)

  • Conduent
  • Cary, NC (8 miles from Raleigh, NC)
  • 3 days ago
Job Description: Monitor inbound and outgoing calls to assess call center associate's performance, in accordance with standard policies and procedures....
Remote Work

Call Center Quality Analyst - Ambassador Resource Center- , - Requisition

  • Iqvia
  • Durham, NC (21 miles from Raleigh, NC)
  • 11 days ago
Five9 Telephony platform experience preferred IQVIA offers a friendly, progressive work atmosphere and a comprehensive benefits package including medical, dental, life insurance and vision coverage,...
Five9 Telephony platform experience preferred IQVIA offers a friendly, progressive work atmosphere and a comprehensive benefits package including medical, dental, life insurance and vision coverage,...
Five9 Telephony platform experience preferred IQVIA offers a friendly, progressive work atmosphere and a comprehensive benefits package including medical, dental, life insurance and vision coverage,...

Customer Support Analyst, Rosetta Stone

  • IXL Learning
  • Raleigh, NC
  • 23 days ago
IXL Learning, a leading edtech company with products used by 13 million students worldwide, is seeking an upbeat, customer-focused and analytical individual to join our Rosetta Stone Product...
IXL Learning, a leading edtech company with products used by 13 million students worldwide, is seeking an upbeat, customer-focused and analytical individual to join our Rosetta Stone Product...

Demographic Data for Raleigh, NC

Moving to Raleigh, NC? Find some basic demographic data about Raleigh, NC below.


489,514
16,289
Large

Customer Service Analyst Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Security Analyst
Meet the growing demand for cybersecurity professionals by gaining the skills to protect an organizationOs computer networks and systems.

Data Analyst
Use Python, SQL and Statistics to advance your programming skills and refine your ability to work with messy, complex datasets.

Salary for Customer Service Analyst Jobs in Raleigh, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Analyst positions


Highest Education Level

Customer Service Analysts in Raleigh, NC offer the following education background
  • Bachelor's Degree (35.2%)
  • High School or GED (23.0%)
  • Associate's Degree (14.7%)
  • Vocational Degree or Certification (11.6%)
  • Master's Degree (10.5%)
  • Some College (3.7%)
  • Doctorate Degree (0.7%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Raleigh, NC
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Customer Service Analyst Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.