Customer Service Analyst Jobs in Des Plaines, IL
Search Customer Service Analyst Jobs
- Rosemont, IL (3 miles from Des Plaines, IL)
- 16 days ago
Senior Advisory Presales Solutions Consultant-Customer Service Management With Servicenow
- Chicago, IL (15 miles from Des Plaines, IL)
- 45+ days ago
- Evanston, IL (9 miles from Des Plaines, IL)
- 90+ days ago
Demographic Data for Des Plaines, IL
Moving to Des Plaines, IL? Find some basic demographic data about Des Plaines, IL below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Des Plaines, IL
Top Hiring Companies
Top hiring companies in your area for Customer Service Analyst positions
Highest Education Level
- Bachelor's Degree (35.2%)
- High School or GED (23.0%)
- Associate's Degree (14.7%)
- Vocational Degree or Certification (11.6%)
- Master's Degree (10.5%)
- Some College (3.7%)
- Doctorate Degree (0.7%)
- Some High School (0.6%)
Average Work Experience
- 1-2 years (42.9%)
- Less than 1 year (38.0%)
- None (6.9%)
- 2-4 years (6.8%)
- 4-6 years (4.1%)
- 6-8 years (1.1%)
- 8-10 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
= trending- Accounts Receivable
- Administrative Skills
- Billing
- Call Center Experience
- Client Services
- Communication Skills
- Complaint Resolution
- Computer Hardware Repair
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Escalation Management
- Flexibility
- High School Diploma
- Inbound
- Leadership
- Liaison
- Listening
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Multitasking
- Organization
- Policy Administration
- Policy Development
- Printing
- Problem Resolution
- Problem Solving
- Project Coordination
- Relationship Management
- Reporting
- Research Skills
- Resolution
- Retail
- Sales
- Sales and Customer Service
- Salesforce
- Scheduling
- Software
- Staff Supervision
- Technical Support
- Telephone Skills
- Training and Development
- Troubleshooting
- Typing
- Verbal Communication
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Analyst Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.