Call Center Representative Remote & Hybrid Only Jobs in New Jersey
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative FT Days
- Englewood Health
- Englewood, NJ
- 2 days ago
- Englewood, NJ
- 2 days ago
Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New...
In PersonSeasonal Call Center Representative
- Spirit Halloween
- Egg Harbor Township, NJ
- 3 days ago
- Egg Harbor Township, NJ
- 3 days ago
Job Order Number: NJ1499311 Job Title: Seasonal Call Center Representative Company: Spirit Halloween Location: Egg Harbor Twp., NJ Salary: $18.50 Hourly Education: GED Experience: 1 months Hours: 40...
In Person TemporaryPeopleShare is seeking a dedicated Call Center Specialist to join a growing healthcare support team in Whippany, NJ. This role is ideal for someone who thrives in a fastpaced environment,...
In PersonCall Center Agent - Full Time (Tropicana Atlantic City)
- Caesars Entertainment
- Atlantic City, NJ
- 6 days ago
- Atlantic City, NJ
- 6 days ago
Caesars Sportsbook is GROWING, and that means opportunity for career growth for all of our team members. Our business is an exciting combination of sports, the excitement of sports betting, and...
In Person Full TimeCustomer Success Agent - Call Center Representative
- Freedom Mortgage
- Mount Laurel, NJ
- 7 days ago
- Mount Laurel, NJ
- 7 days ago
Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: Must be local to Jacksonville, FL. The Agent, Customer Success will support FMC's...
In PersonCall Center Customer Service Representative
- Adecco US, Inc.
- Pennington, NJ
- 11 days ago
- Pennington, NJ
- 11 days ago
Job Order Number: DF0774987 Job Title: Call Center Customer Service Representative Company: Adecco US, Inc. Location: Pennington, NJ Salary: Education: Information Not Provided Experience:...
In Person- The Cigna Group
- Mount Laurel, NJ
- 13 days ago
- Mount Laurel, NJ
- 13 days ago
TD Bank Keyword Location Search view all jobs Contact Center Representative - Mt. Laurel July 27th Mount Laurel, NJ Posted yesterday Apply Now Work Location: Mount Laurel, New Jersey, United...
In PersonThe Call Quality Assurance & Coaching Specialist plays a pivotal role in ensuring that customer interactions meet or exceed company standards, contributing to exceptional customer experiences....
In PersonVeterinary Call Center Operator, Remote, RBVH
- Ethos Veterinary Health
- Red Bank, NJ
- 20 days ago
- Red Bank, NJ
- 20 days ago
Veterinary Call Center Operator- Remote Red Bank Veterinary Hospital (RBVH) proudly opened its new, state-of-the-art facility in May 2024an expansive, 100,000+ square foot space nearly twice the...
Remote Full TimeCustomer Service/ Call Center Representative
- DARCARS Automotive Group
- Englewood, NJ
- 21 days ago
- Englewood, NJ
- 21 days ago
Full Job Description DARCARS Automotive Group is now hiring an Customer Service / Call Center Representative We're looking for Call Center Representative to be the vital link between our service department...
In PersonEchoStar Keyword Location Search view all jobs Call Center Representative - Career Growth Roseland, NJ Posted 2 days ago Apply Now Summary Base Pay: $43,000/yr On-Target Earnings: $70,000 ($20.50/hr...
In PersonAppointment Scheduler/Call Center Representative - OIBortho (Wall)
- Brookdale Community College
- Middletown, NJ
- 23 days ago
- Middletown, NJ
- 23 days ago
and dependable Call Center Representative to handle a high volume of calls and assist patients with scheduling, referrals, insurance verification, and general inquiries....
In PersonCall Center Representative - Career Growth
- EchoStar
- Roseland, NJ
- 26 days ago
- Roseland, NJ
- 26 days ago
Summary Base Pay: $43,000/yr On-Target Earnings: $70,000 ($20.50/hr with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where...
In PersonCustomer Care Associate II (Hybrid)
- Selective Insurance Company of America
- Branchville, NJ
- 30+ days ago
- Branchville, NJ
- 30+ days ago
About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent...
HybridJob Order Number: DF0690190 Job Title: Call Center Representative Company: Butler America Location: Clifton, NJ Salary: Education: Information Not Provided Experience: Information Not Provided Hours...
In PersonDemographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in New Jersey
Highest Education Level
Call Center Representatives in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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