Appointment Scheduler/Call Center Representative - OIBortho (Wall)

Appointment Scheduler/Call Center Representative - OIBortho (Wall)

Brookdale Community College, United States

about 12 hours ago

Location:

Lincroft, NEW JERSEY

Position Summary

We are seeking an energetic and dependable Call Center Representative to handle a high volume of calls and assist patients with scheduling, referrals, insurance verification, and general inquiries. The ideal candidate will be patient-focused, organized, and able to multitask in a busy healthcare environment.

Job Responsibilities

-Answer and manage a high volume of incoming calls with professionalism and empathy.

-Verify patient demographics, insurance coverage, and referral requirements.

-Schedule, reschedule and confirm patient appointments according to office protocols.

-Document patient information accurately in the electronic medical record.

-Route messages and calls to the appropriate staff.

-Provide patients with pre-appointment instructions.

-Maintain confidentiality and comply with HIPAA regulations at all times.

Qualifications

Additional Information

Job Location: Wall, NJ

Salary Range: $18-22 per hour

Benefits:

-Medical, dental, vision plans

-Voluntary benefits

-Paid time off

-401k plan

-Paid holidays

How To Apply: resume to ajohnsonoibortho

PK 5/7/2026