Call Center Representative Jobs in Colorado
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
DL Call Center Agent - Hybrid State of Colorado - 3.3 Denver, CO Job Details Full-time $39,852 a year 1 hour ago Qualifications Customer service Driver's License Conflict management Data entry...
As a Call Center Representative, you will play a vital role in ensuring patients receive timely and accurate assistance....
DL Call Center Agent - Hybrid Salary $39,852.00 Annually Location Denver, CO Job Type Full Time Job Number TAA-03846-07.2025 Department Department of Revenue Division Motor Vehicles - Driver...
Bilingual-Spanish Member Service Representative (Call Center / Customer Service, Hybrid)
- Lone Tree, CO
- 6 days ago
- Lone Tree, CO
- 6 days ago
There are 3 schedules for this position - candidates need to have availability to work any of the three shifts below: 8am-6pm (or end of call queue) Monday-Friday, Saturday 9am-1pm, 1 day off...
Job Description: The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding...
Call Center Representative (Bilingual Preferred) Part Time 20 Starting Pay Range: $16.33 - $19.21 an hour Pueblo Community Health Center offers a flexible benefits program to full-time and part-time...
Now hiring -Bilingual Customer Service Call center reps
- Broomfield, CO
- 14 days ago
- Broomfield, CO
- 14 days ago
center experience Strong verbal and written communication skills Comfortable discussing sensitive topics with discretion Proficient in computer systems and data entry Bilingual in English and Spanish...
When joining Elevations, you can expect to work for a company with: A leadership team that strives to make this the best place you've ever worked! A focus on supporting our employees' mental,...
Contact Center Travel Support Agent Location: Remote (Company headquarters based in Denver, Colorado). Applicants must currently reside in Utah. Employment Type: Full-Time Reports to: Contact...
A National Energy Company is interested in hiring Customer Service Representatives to their team in a fully remote capacity. These positions are looking for candidates with experience in Call...
Remote WorkCustomer Service Center Agent I - Spanish Bilingual Required
- Colorado Springs, CO
- 30+ days ago
- Colorado Springs, CO
- 30+ days ago
resolution....
Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)
- Colorado Springs, CO
- 30+ days ago
- Colorado Springs, CO
- 30+ days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract Pharmacy Support Call Center Representative to join our team....
Remote WorkCompany Description With roots dating back to 1946, and a division of Aspen One, Aspen Skiing Company owns and operates four mountains-Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk....
Motili, a member of the DAIKIN group, would like for you to join our dynamic team as an Inside Sales Person. You will engage with customers over the phone to provide exceptional service and...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Remote WorkDemographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Colorado
Highest Education Level
Call Center Representatives in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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