Call Center Representative Jobs in Colorado
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Rep HYBRID - $22.50 an hour - LAKEWOOD, CO
- Lakewood, CO
- 5 hours ago
- Lakewood, CO
- 5 hours ago
As a Customer Service Representative Patient Support Dept., youll be at the heart of our call center operations as you deliver first-class customer service in every interaction....
At least 1 year of total call center experience (can include the 6 months of healthcare experience). Preferred Qualifications: Bilingual in Spanish is a strong plus....
Motili, a member of the DAIKIN group, would like for you to join our dynamic team as an Inside Sales Person. You will engage with customers over the phone to provide exceptional service and...
Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** The **Seasonal Contact Center Agent**...
Center Representative Season Dates: 11/1/2025 - 3/31/2026 Stipend Amount: $2,000 MINIMUM QUALIFICATIONS Demonstrated belief in all students and the mission of DSST....
Call Center Representative Bilingual English/Spanish
- Broomfield, CO
- 7 days ago
- Broomfield, CO
- 7 days ago
When joining Elevations, you can expect to work for a company with: A leadership team that strives to make this the best place you've ever worked! A focus on supporting our employees' mental,...
Apply now to join the world of VIBE DINING as a key part of the guest experience! Looking for a fast-paced, high-energy opportunity that keeps you connected to the hospitality industry? Our call...
Qualifications 1+ years of recent experience as a Call Center Representative or in an administrative role Minimum typing speed of 40 WPM Medical setting experience is a plus but not required Strong...
Member Service Representative (Call Center / Customer Service, Hybrid)
- Lone Tree, CO
- 19 days ago
- Lone Tree, CO
- 19 days ago
There are 3 schedules for this position - candidates need to have availability to work any of the three shifts below: 8am-6pm (or end of call queue) Monday-Friday, Saturday 9am-1pm, 1 day off...
Job Details Level: Experienced Job Location: BROOMFIELD, CO Position Type: Full Time Salary Range: $20.00 - $20.00 Hourly Job Shift: Day Description As The Artisans of Banking, we strive to be...
Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing!...
Why Westerra? Here at Westerra Credit Union, every employee counts. Our teams are made up of high-performing individuals committed to being HONORABLE, INVENTIVE, and CURIOUS – qualities that make...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Remote WorkCompany Description Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town's silver boom, known as the place where all great stories were born and are...
Description Patient Access Specialist Sr position with UCHealth Medical Group in primary care and specialty care clinics in Loveland. Full-time positions, several opportunities available. This...
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Colorado
Highest Education Level
Call Center Representatives in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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