Call Center Representative Jobs in Whittier, CA

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 31 Jobs

Senior Community Health Worker - Call Center Agent

Alhambra, CA (8 miles from Whittier, CA)
19 hours ago

Alhambra, CA (8 miles from Whittier, CA)
19 hours ago

Salary Range: $23.00-$28.62 hourly Summary Ambulatory Care Network (ACN) is a department within Health Services Administration, a division under the Los Angeles County Department of Health...

Care Center Representative (Call Center Representative FT with Varied Schedule)

Irvine, CA (23 miles from Whittier, CA)
1 day ago

Irvine, CA (23 miles from Whittier, CA)
1 day ago

Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person....

Call Center Representative

Brea, CA (9 miles from Whittier, CA)
2 days ago

Brea, CA (9 miles from Whittier, CA)
2 days ago

Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through...

Part-Time Call Center Reps Needed HVAC Appointments (4hr Shifts)

Fullerton, CA (11 miles from Whittier, CA)
5 days ago

Fullerton, CA (11 miles from Whittier, CA)
5 days ago

Jamison Heating and Cooling Services is hiring part-time Call Center Representatives to schedule heating and air conditioning service appointments....

Client Relations Specialist

Irvine, CA (23 miles from Whittier, CA)
5 days ago

Irvine, CA (23 miles from Whittier, CA)
5 days ago

Client Relations Specialist ASG National Irvine, CA, US Hace 3 dias Quick Tipo de contrato A tiempo completo Quick Descripcion del trabajo Looking for a sales career where you control your income?...

Remote Work

Call Center/Customer Service Supervisor

Stanton, CA (14 miles from Whittier, CA)
5 days ago

Stanton, CA (14 miles from Whittier, CA)
5 days ago

Job Details Job Location: Corp (Stanton) - Stanton, CA Position Type: Full Time Salary Range: Undisclosed Job Shift: Day Job Category: Call Center/Customer Service Description CR&R Incorporated is...

Virtual Call Center Agent

Los Angeles, CA (12 miles from Whittier, CA)
7 days ago

Los Angeles, CA (12 miles from Whittier, CA)
7 days ago

center experience in a medical setting is preferred Ability to deal with client questions with patience and understanding Ability to work remotely and productively, and as part of a team Strong communication...

Remote Work

Call Center Representative - Patient Engagement Center

Brea, CA (9 miles from Whittier, CA)
7 days ago

Brea, CA (9 miles from Whittier, CA)
7 days ago

Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through...

Customer Care Associate

Torrance, CA (20 miles from Whittier, CA)
11 days ago

Torrance, CA (20 miles from Whittier, CA)
11 days ago

Join our team atA Apex Marketing Services Inc., a strong and customer focused company committed to providing exceptional service to our clients. We are looking for a dedicated and passionate...

Call Center Representative

Pomona, CA (11 miles from Whittier, CA)
13 days ago

Pomona, CA (11 miles from Whittier, CA)
13 days ago

" The Call Center Representative is responsible for ensuring all incoming homeowner, lender, and third party calls, consistently receive professional, courteous, accurate and timely responses to inquiries...

Call Center Representative

Anaheim, CA (11 miles from Whittier, CA)
16 days ago

Anaheim, CA (11 miles from Whittier, CA)
16 days ago

Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment,...

Graveyard HR Call Center Associate $22 per hour

Commerce, CA (7 miles from Whittier, CA)
17 days ago

Commerce, CA (7 miles from Whittier, CA)
17 days ago

Graveyard HR Call Center Associate $22 per hour 6131 Telegraph Rd, Commerce, CA 90040, USA Req #2411 Monday, June 9, 2025 Commerce Casino is the world's largest card casino offering more than 200...

BDC Administrator/Call Center Representative

Tustin, CA (21 miles from Whittier, CA)
18 days ago

Tustin, CA (21 miles from Whittier, CA)
18 days ago

Dealership: L0719 DCH Tustin Acura DCH Tustin Acura Now Hiring: BDC Administrator/Call Center Representative Have you been searching for an EXCITING Career that offers professional fulfilment and GROWTH...

Call Center Representatives

Los Angeles, CA (12 miles from Whittier, CA)
18 days ago

Los Angeles, CA (12 miles from Whittier, CA)
18 days ago

Call Center Representatives Job Employer Name:SpiderID: 13827475 Location: Los Angeles, CaliforniaDate Posted: 8/30/2024 Wage:Category: Customer Service/Technical Support Job Code: Job Description:...

PBX & Emergency Response Operator / Call Center - OC Hospital

Irvine, CA (23 miles from Whittier, CA)
18 days ago

Irvine, CA (23 miles from Whittier, CA)
18 days ago

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's...

View all 31 jobs

Demographic Data for Whittier, CA

Moving to Whittier, CA? Find some basic demographic data about Whittier, CA below.

Median Age

Average Household Income

Home Value vs Household Income in Whittier, CA

Local

National

Total Population

191,697

Number of Businesses

2,908

City Size

Medium/Lg

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Whittier, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Whittier, CA offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Whittier, CA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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