Call Center Representative Jobs in Whittier, CA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Medical Call Center Representative
- Long Beach, CA (18 miles from Whittier, CA)
- 9 hours ago
- Long Beach, CA (18 miles from Whittier, CA)
- 9 hours ago
Job Title: Medical Call Center Representative Schedule: Monday - Friday; 8am-5pm ( onsite in Long Beach, CA ) About Us: Founded in 2015, the Food Allergy Institute (FAI) is a cutting-edge research and...
- Los Angeles, CA (12 miles from Whittier, CA)
- 14 hours ago
- Los Angeles, CA (12 miles from Whittier, CA)
- 14 hours ago
We're sorry the job you are trying to apply for has been filled. Maybe you would like to consider the Categories below : Be the First to Apply view Previous slide view Next Slide Las Vegas/Reno...
Call Center Representative/Call Agent I
- Fountain Valley, CA (20 miles from Whittier, CA)
- 1 day ago
- Fountain Valley, CA (20 miles from Whittier, CA)
- 1 day ago
Title\: Call Center Representative/Call Agent I Location\: Fountain Valley Department\: Navigation Center Status\: Full-Time/ Predominantly Remote Shift\: 8 hrs shifts/Variable Pay Range\: $22.50/hr...
Call Center Representative/Call Agent I PD
- Fountain Valley, CA (20 miles from Whittier, CA)
- 1 day ago
- Fountain Valley, CA (20 miles from Whittier, CA)
- 1 day ago
Call center experience necessary in a fast-paced setting. Excellent computer and typing skills are necessary....
Care Center Representative (Call Center)
- Irvine, CA (23 miles from Whittier, CA)
- 2 days ago
- Irvine, CA (23 miles from Whittier, CA)
- 2 days ago
Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team....
- Pomona, CA (11 miles from Whittier, CA)
- 3 days ago
- Pomona, CA (11 miles from Whittier, CA)
- 3 days ago
Take inbound calls regarding property tax related questions Outbound calls for follow up with customer Goal 20-40 calls per day; lengthy calls Will receive faxes and emails that will require...
Contact Center Representative III (Tuesday - Saturday)
- Duarte, CA (9 miles from Whittier, CA)
- 4 days ago
- Duarte, CA (9 miles from Whittier, CA)
- 4 days ago
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's...
IB Temporary - Medical Call Center Representative
- El Segundo, CA (22 miles from Whittier, CA)
- 5 days ago
- El Segundo, CA (22 miles from Whittier, CA)
- 5 days ago
IB Temporary - Medical Call Center Representative ImmunityBio medical insurance, paid time off, 401(k), retirement plan United States, California, El Segundo Aug 12, 2025 Company Overview ImmunityBio...
Bilingual French-Canadian Call Center Representative
- Torrance, CA (20 miles from Whittier, CA)
- 7 days ago
- Torrance, CA (20 miles from Whittier, CA)
- 7 days ago
Were seeking a customer-focused, bilingual French-Canadian & English (REQUIRED) Call Center Representative to join our team!...
Call Center Representative - Downtown LA (weekend graveyard)
- Los Angeles, CA (12 miles from Whittier, CA)
- 7 days ago
- Los Angeles, CA (12 miles from Whittier, CA)
- 7 days ago
Being a Call Center Representative offers flexible scheduling....
- Anaheim, CA (11 miles from Whittier, CA)
- 9 days ago
- Anaheim, CA (11 miles from Whittier, CA)
- 9 days ago
Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment,...
Medical Office Call Center Representative
- Los Angeles, CA (12 miles from Whittier, CA)
- 12 days ago
- Los Angeles, CA (12 miles from Whittier, CA)
- 12 days ago
Work Location : In person Crear una alerta de empleo para esta busqueda Call Center Representative Los Angeles, California, United States Crear...
- Seal Beach, CA (17 miles from Whittier, CA)
- 12 days ago
- Seal Beach, CA (17 miles from Whittier, CA)
- 12 days ago
Basic Knowledge, Skills and Abilities Call Center Associate candidates with previous banking or call center experience are preferred Knowledge of banking products and services Excellent customer service...
Member Service Advisor (Call Center Representative)
- Hawthorne, CA (19 miles from Whittier, CA)
- 12 days ago
- Hawthorne, CA (19 miles from Whittier, CA)
- 12 days ago
As a Member Service Advisor, you'll be at the heart of our call center operations, providing seamless support to our valued members....
Healthcare Call Center Representative
- West Covina, CA (6 miles from Whittier, CA)
- 13 days ago
- West Covina, CA (6 miles from Whittier, CA)
- 13 days ago
Healthcare Call Center Representative TEKsystems $18.00 - $21.00 / hr life insurance, sick time, 401(k), retirement plan United States, California, West Covina Aug 06, 2025 *Description* Inbound and...
Demographic Data for Whittier, CA
Moving to Whittier, CA? Find some basic demographic data about Whittier, CA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Whittier, CA
Highest Education Level
Call Center Representatives in Whittier, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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