Call Center Representative Jobs in Roseville, CA

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-14 of 14 Jobs

Bilingual Call Center Representative - Greater Sacramento - Remote

Gainwell Technologies
Sacramento, CA (16 miles from Roseville, CA)
1 day ago

Sacramento, CA (16 miles from Roseville, CA)
1 day ago

Summary As a Bilingual Call Center Representative, you will provide high-quality customer support while creating positive member experiences....

Remote

Rep - Call Center

Hard Rock International
Sacramento, CA (16 miles from Roseville, CA)
2 days ago

Sacramento, CA (16 miles from Roseville, CA)
2 days ago

Overview OVERVIEW: The Customer Service Agent is responsible for providing all guests will accurate and timely information, running daily reports, handling guest transactions, guest requests,...

In Person

Collections Call Center Representative

Pacific Staffing
Sacramento, CA (16 miles from Roseville, CA)
2 days ago

Sacramento, CA (16 miles from Roseville, CA)
2 days ago

Collections Call Center Representative Sacramento, CA 95826 Posted: 05/26/2026 Job Number: 1717399 JOB DESCRIPTION We are seeking an experienced Collections Call Center Representative to support one...

In Person

Call Center Representative III

Trustmark
Sacramento, CA (16 miles from Roseville, CA)
3 days ago

Sacramento, CA (16 miles from Roseville, CA)
3 days ago

Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building...

In Person

Bilingual Members & Providers Call Center Agent- Roseville, CA- Hybrid

Gainwell Technologies
Roseville, CA
7 days ago

Roseville, CA
7 days ago

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. Youll...

Hybrid

Call Center Agent -START ASAP

AtWork Group
Sacramento, CA (16 miles from Roseville, CA)
12 days ago

Sacramento, CA (16 miles from Roseville, CA)
12 days ago

We are looking for a Part Time Call Center Agent in the Natomas area-multiple positions available! This role is part time (4-6 hour shift varies) Days: Monday-Friday & Saturdays (Sunday off) No...

In Person

Call Center Representative

Peach Tree Health
Sacramento, CA (16 miles from Roseville, CA)
21 days ago

Sacramento, CA (16 miles from Roseville, CA)
21 days ago

Qualifications Medical terminology required; Working knowledge of computerized registration; If multilingual, must demonstrate proficient oral and written skills in English and second language,...

In Person

Call Center Customer Service

RC Willey Home Furnishings
Roseville, CA
22 days ago

Roseville, CA
22 days ago

Call Center Customer Service Location California Warehouse - RDC | RC Willey 10000 Alantown Dr #110 Roseville, CA 95678 Hours Full-Time Starting Wage $18.00 per hour Description Call Center...

In Person

Bilingual Patient Call Center Representative (English/Spanish)

SALUDOS HISPANOS
Rocklin, CA (3 miles from Roseville, CA)
30+ days ago

Rocklin, CA (3 miles from Roseville, CA)
30+ days ago

Bilingual Patient Call Center Representative (English/Spanish) Luna Physical Therapy Job Category Healthcare Overview Description Established in 2018, Luna has swiftly emerged as the nation's leading...

Remote

Bilingual - Medical Customer Service/ Call Center Rep (Local-REMOTE)

SALUDOS HISPANOS
Rancho Cordova, CA (9 miles from Roseville, CA)
30+ days ago

Rancho Cordova, CA (9 miles from Roseville, CA)
30+ days ago

Bilingual - Medical Customer Service/ Call Center Rep (Local-REMOTE) Amerit Consulting Inc. Job Category Customer Service Overview Description Position: Bilingual - Medical Customer Service/ Call...

Hybrid

Call Center Representative

River City Bank
Sacramento, CA (16 miles from Roseville, CA)
30+ days ago

Sacramento, CA (16 miles from Roseville, CA)
30+ days ago

Responds to and resolves routine telephone calls from clients and bank employees concerning client accounts and client account-related services in accordance with established policies, procedures...

Hybrid

Client Support Specialist - Greater Sacramento, CA Area (REMOTE)

Fidelity Investments
Roseville, CA
45+ days ago

Roseville, CA
45+ days ago

Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...

Remote

Medical Call Center Representative

Chapa-De Indian Health
Auburn, CA (18 miles from Roseville, CA)
60+ days ago

Auburn, CA (18 miles from Roseville, CA)
60+ days ago

Come join the Call Center Team! Be the First Voice of Compassion Connecting Patients to Care, the Chapa-De Way. Pay: $23.20-$25.00 Benefit Highlights: Employer-paid Health Insurance (medical,...

In Person

Client Support Specialist - Greater Sacramento, CA Area (REMOTE)

Fidelity
Sacramento, CA (16 miles from Roseville, CA)
90+ days ago

Sacramento, CA (16 miles from Roseville, CA)
90+ days ago

To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Sacramento,...

In Person

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Demographic Data for Roseville, CA

Moving to Roseville, CA? Find some basic demographic data about Roseville, CA below.

Median Age

Average Household Income

Home Value vs Household Income in Roseville, CA

Local

National

Total Population

153,002

Number of Businesses

4,829

City Size

Medium/Lg

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Call Center Training

Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...

Salary for Call Center Representative Jobs in Roseville, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Roseville, CA offer the following education background

High School or GED

32.1%

Bachelor's Degree

25.5%

Associate's Degree

17.3%

Vocational Degree or Certification

14.9%

Master's Degree

5.3%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Roseville, CA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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