Customer Service Representative Jobs in Roseville, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Sacramento, CA (16 miles from Roseville, CA)
- 30+ days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 30+ days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Parts Coordinator
- Fair Oaks, CA (6 miles from Roseville, CA)
- 5 hours ago
- Fair Oaks, CA (6 miles from Roseville, CA)
- 5 hours ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
- Rocklin, CA (3 miles from Roseville, CA)
- 7 hours ago
- Rocklin, CA (3 miles from Roseville, CA)
- 7 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Sacramento, CA (16 miles from Roseville, CA)
- 8 hours ago
- Sacramento, CA (16 miles from Roseville, CA)
- 8 hours ago
Position Summary: The primary function of a customer service representative is to provide exceptional customer service to all customers and employees....
- Antelope, CA (5 miles from Roseville, CA)
- 9 hours ago
- Antelope, CA (5 miles from Roseville, CA)
- 9 hours ago
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...
Customer Service Representative
- Sacramento, CA (16 miles from Roseville, CA)
- 13 hours ago
- Sacramento, CA (16 miles from Roseville, CA)
- 13 hours ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Welcome to Advanced IPM! Experience the fascinating and impactful world of pest control, where you play a crucial role in helping clients maintain safe and healthy environments. We are a dedicated...
- Sacramento, CA (16 miles from Roseville, CA)
- 23 hours ago
- Sacramento, CA (16 miles from Roseville, CA)
- 23 hours ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Representative
- Sacramento, CA (16 miles from Roseville, CA)
- 23 hours ago
- Sacramento, CA (16 miles from Roseville, CA)
- 23 hours ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Sr. Customer Assistance Representative - Sacramento Airport
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Commercial Client Services Representative
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards. + Demonstrates compliance with all bank regulations...
Customer Service Representative
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
Customer Service Representative
- Diamond Springs, CA (24 miles from Roseville, CA)
- 1 day ago
- Diamond Springs, CA (24 miles from Roseville, CA)
- 1 day ago
We are a well-established HVAC, Solar & Electrical company seeking a compassionate and organized Customer Service Representative to join our growing team....
Demographic Data for Roseville, CA
Moving to Roseville, CA? Find some basic demographic data about Roseville, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Roseville, CA
Highest Education Level
Customer Service Representatives in Roseville, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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