Call Center Customer Service
Location
California Warehouse - RDC | RC Willey
10000 Alantown Dr #110
Roseville, CA 95678
Hours
Full-Time
Starting Wage
$18.00 per hour
Description
Call Center Customer Service-$18/hr, *THIS IS AN ON-SITE POSITION*
RC Willey is seeking a dedicated, friendly, and enthusiastic full-time Call Center Customer Service Associate to join our team at the Roseville Distribution Center. This on-site position is ideal for a motivated, hardworking individual who is career-minded and ready to provide exceptional customer support.
Starting Pay: $18 hourly ($17.25 per hour + $.75 shift differential
Shift: Mon.-Sat. 10:30am - 7:00pm. Off Sundays and one other day during the week.
Ready to Join the Team? RC Willey offers comprehensive, and exceptional benefits designed to keep you and your family healthy, including:
Paid Time Off, start accruing from day one
Medical, dental and vision insurance
7 paid holidays - plus, we're closed every Sunday
Generous employee discounts on merchandise
Associate referral program
Life insurance
401(k) with company match to build your financial future
Wellness incentives
Annual profit-sharing incentive
Career growth opportunities
Tuition Reimbursement for continued learning
A fun and supportive work environment - be part of a team that values collaboration, recognition, and a great workplace culture
And more!
Key Responsibilities
Respond to customer calls regarding orders, deliveries, service issues, and general inquiries with professionalism and accuracy.
Provide phone support to internal departments, including Delivery, Customer Service, and Store teams, to ensure smooth coordination.
Follow up on customer issues and service requests promptly, ensuring high levels of satisfaction and clear communication.
Maintain accurate records of interactions and perform additional duties as assigned to support team operations.
All other duties as assigned.
Skills and Qualifications
Must be at least 18 years old
Strong communication and customer service skills
Able to multitask, stay organized, and work independently
Basic computer and typing skills
Call center or customer service experience preferred
To help keep our associates and customers safe, we perform a criminal background check and a pre-employment drug screen.
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Posted: May 8, 2026
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Location
California Warehouse - RDC | RC Willey
10000 Alantown Dr #110
Roseville, CA 95678
Hours
Full-Time
Starting Wage
$18.00 per hour
Description
Call Center Customer Service-$18/hr, *THIS IS AN ON-SITE POSITION*
RC Willey is seeking a dedicated, friendly, and enthusiastic full-time Call Center Customer Service Associate to join our team at the Roseville Distribution Center. This on-site position is ideal for a motivated, hardworking individual who is career-minded and ready to provide exceptional customer support.
Starting Pay: $18 hourly ($17.25 per hour + $.75 shift differential
Shift: Mon.-Sat. 10:30am - 7:00pm. Off Sundays and one other day during the week.
Ready to Join the Team? RC Willey offers comprehensive, and exceptional benefits designed to keep you and your family healthy, including:
Paid Time Off, start accruing from day one
Medical, dental and vision insurance
7 paid holidays - plus, we're closed every Sunday
Generous employee discounts on merchandise
Associate referral program
Life insurance
401(k) with company match to build your financial future
Wellness incentives
Annual profit-sharing incentive
Career growth opportunities
Tuition Reimbursement for continued learning
A fun and supportive work environment - be part of a team that values collaboration, recognition, and a great workplace culture
And more!
Key Responsibilities
Respond to customer calls regarding orders, deliveries, service issues, and general inquiries with professionalism and accuracy.
Provide phone support to internal departments, including Delivery, Customer Service, and Store teams, to ensure smooth coordination.
Follow up on customer issues and service requests promptly, ensuring high levels of satisfaction and clear communication.
Maintain accurate records of interactions and perform additional duties as assigned to support team operations.
All other duties as assigned.
Skills and Qualifications
Must be at least 18 years old
Strong communication and customer service skills
Able to multitask, stay organized, and work independently
Basic computer and typing skills
Call center or customer service experience preferred
To help keep our associates and customers safe, we perform a criminal background check and a pre-employment drug screen.
Back To Jobs Online
Posted: May 8, 2026
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Copy Link
Job ID: 520847580
Originally Posted on: 5/12/2026
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