Call Center Representative Jobs in Chino, CA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- San Bernardino, CA (22 miles from Chino, CA)
- 2 days ago
- San Bernardino, CA (22 miles from Chino, CA)
- 2 days ago
||||| Call Center Agent ||||| We are seeking motivated Call Center Agents to serve as the first point of contact for our customers. In this role, you will deliver clear communication, guidance,...
In PersonCollections Specialist//Call Center
- Irvine, CA (15 miles from Chino, CA)
- 6 days ago
- Irvine, CA (15 miles from Chino, CA)
- 6 days ago
Full Job Description We are a growing financial services company looking to expand our core group. We are looking for enthusiastic, experienced, self-motivated individuals with debt settlement...
In PersonRequired Skills Call center experience Strong customer service skills Proficiency in computer navigation Ability to handle outbound communications Qualifications Ability to work both independently and...
In Person- Maxim Healthcare
- Orange, CA (16 miles from Chino, CA)
- 13 days ago
- Orange, CA (16 miles from Chino, CA)
- 13 days ago
Client Relations Specialist Location: Orange, CA Hourly Rate: $21.00 $25.00 per hour + $2,000 Annual Bonus Potential Support Clients. Strengthen Care. Grow Your Career. Maxim Healthcare is seeking...
In Person- Mutual of Omaha Mortgage
- Irvine, CA (15 miles from Chino, CA)
- 14 days ago
- Irvine, CA (15 miles from Chino, CA)
- 14 days ago
Call Center Representative Location: Irvine, CA On-site Job Type: Full-Time Compensation: $22/hour Company Overview: Mutual of Omaha is a Fortune 300 Company....
In PersonContact Center Representative - $20 - $20.50/hr
- TEKsystems
- Chino, CA
- 14 days ago
- Chino, CA
- 14 days ago
Core Skills Call Center Operations Customer Service Computer Navigation Outbound Communication Top Skills Strong call center experience Excellent customer service skills Proficiency in navigating multiple...
In PersonCall Center Representative I & II
- O. C. Credit Union
- Santa Ana, CA (18 miles from Chino, CA)
- 22 days ago
- Santa Ana, CA (18 miles from Chino, CA)
- 22 days ago
I: $19.00 - $20.00 (Call Center experience a plus) Call Center Rep....
HybridCall Center Representative III
- O. C. Credit Union
- Santa Ana, CA (18 miles from Chino, CA)
- 22 days ago
- Santa Ana, CA (18 miles from Chino, CA)
- 22 days ago
Call Center Representative III Opportunity at Orange County's Federal Credit Union In-office work schedule for the first 30 days....
HybridCall Center Customer Service Representative (Payments Coordinator)
- Optima Tax Relief
- Santa Ana, CA (18 miles from Chino, CA)
- 22 days ago
- Santa Ana, CA (18 miles from Chino, CA)
- 22 days ago
Call Center Customer Service Representative (Payments Coordinator) Optima Tax Relief - 3.9 Santa Ana, CA Job Details Full-time $18 - $19 an hour 1 day ago Qualifications Computer literacy High...
In PersonContact Center Representative: 20$ - 20.50$/HR Inbound
- TEKsystems
- Chino, CA
- 23 days ago
- Chino, CA
- 23 days ago
Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service. Assist scheduling customers with appointments for Airbag recalls and provide dealership...
In Person- Meritage Homes Corporation
- Irvine, CA (15 miles from Chino, CA)
- 29 days ago
- Irvine, CA (15 miles from Chino, CA)
- 29 days ago
Responsibilities Meritage Homes is looking for a Customer Care Associate who will: Supervise the warranty-service work of laborers and sub-contractors at several home sites within a community. On...
In PersonCall Center Representative - Bilingual Spanish
- SALUDOS HISPANOS
- Orange, CA (16 miles from Chino, CA)
- 30+ days ago
- Orange, CA (16 miles from Chino, CA)
- 30+ days ago
Overview: PPOSBC has a full-time opportunity for a Call Center Representative-Bilingual Spanish in Orange, CA. Schedule: Mon-Fri (8:30am-5:00pm) & every other Sat or Sun (7:30am-4:00pm)....
In PersonRemote Bilingual Call Center Agent- Spanish
- SALUDOS HISPANOS
- Fullerton, CA (15 miles from Chino, CA)
- 30+ days ago
- Fullerton, CA (15 miles from Chino, CA)
- 30+ days ago
Remote Bilingual Call Center Agent- Spanish greenpath, inc. Job Category Customer Service Overview Description REQUIREMENTS Pay: Based on varied factors, typically around $18.57 Work from home...
RemoteContact Center Representative (6420)
- Advantmed
- Orange, CA (16 miles from Chino, CA)
- 30+ days ago
- Orange, CA (16 miles from Chino, CA)
- 30+ days ago
Share this job SVGs not supported by this browser. Description Title: Contact Center Representative Hourly Rate: $13/hour + Benefits Shift Hours: 07:00 AM PST - 04:00 pm PST Location : Remote, US...
RemoteRemote, Contact Center Representative - IHA Scheduling Team
- Advantmed
- Orange, CA (16 miles from Chino, CA)
- 45+ days ago
- Orange, CA (16 miles from Chino, CA)
- 45+ days ago
Job Description Executive Summary The ideal candidate would be someone who has 2+ years of call center experience in a target-driven environment Experience working in an outbound sales process is a...
RemoteDemographic Data for Chino, CA
Moving to Chino, CA? Find some basic demographic data about Chino, CA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Chino, CA
Highest Education Level
Call Center Representatives in Chino, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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