Call Center Manager Jobs in Virginia
Search Call Center Manager Jobs
- Virginia Beach, VA
- 1 day ago
Call Center Manager With Security Clearance
- Springfield, VA
- 2 days ago
- Chester, VA
- 3 days ago
- Martinsville, VA
- 3 days ago
- Clifton Forge, VA
- 5 days ago
- Springfield, VA
- 12 days ago
Call Center Operations Manager
- Danville, VA
- 16 days ago
Maintenance Call Center Coordinator
- Chantilly, VA
- 20 days ago
Call Center Manager Wanted! Salary+Comm and Overrides $65,000--$87,000
- Falls Church, VA
- 28 days ago
Call Center Supervisor (Mutual Funds)
- Richmond, VA
- 29 days ago
Military One Source Director of Call Center Operations
- Reston, VA
- 90+ days ago
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Call Center Manager Online Courses and Training Opportunities
How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help participants improve their phone...
Salary for Call Center Manager Jobs in Virginia
Highest Education Level
- Bachelor's Degree (37.5%)
- High School or GED (20.3%)
- Associate's Degree (13.9%)
- Master's Degree (12.5%)
- Vocational Degree or Certification (11.4%)
- Some College (3.1%)
- Doctorate Degree (0.9%)
- Some High School (0.4%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
= trending- Accounts Receivable
- Call Center Experience
- Call Center Management
- Claims
- Coaching
- Collections
- Communication Skills
- Complaint Resolution
- Computer Skills
- Conflict Resolution
- Customer Satisfaction
- Customer Service
- Employee Development
- English
- Escalation Management
- Expediting
- Health Care
- High School Diploma
- Implementation
- Inbound
- Inbound/Outbound Calling
- Leadership
- Liaison
- Listening
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- New Hire Training
- One Call Resolution
- Organization
- People Oriented
- Performance Management
- Policy Administration
- Policy Development
- Problem Resolution
- Problem Solving
- Project Coordination
- Reporting
- Resolution
- Sales
- Scheduling
- Service Sales
- Service Standards
- Software
- Staff Supervision
- Staffing
- Team Leading
- Telemarketing
- Telephone Skills
- Time Management
- Training and Development
- Verbal Communication
- Written Communication
Other Titles
Here are some other career titles that require similar skills
Call Center Manager Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.