Call Center Manager Jobs

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Humana Inc. - Cincinnati, OH
The Manager, Vendor Management works as liaison between call center vendors and our organization. The Manager, Vendor Management works within specific guidelines and procedures; applies advanced...
1 day ago
Hilton Grand Vacations - Honolulu, HI
Job Description Develop and implement marketing programs and promotions in order to achieve budgeted targets for International Mini-vac, HVC, HVIP and Pre-booking while maintaining budgeted costs....
19 hours ago
Snellville, GA
Call Center Director IDRs largest healthcare client is building out a call center and is seeking an individual to join its team as Call Center Director! Responsibilities of the Call Center...
19 hours ago
Cognizant Technology Solutions - Roanoke, VA
Manager, Call Center Transformation We have an immediate need for a Managing Consultant for Cognizant Technology Solutions. You will be in a client facing leadership role providing consulting...
2 days ago
Humana Inc. - Miami, FL
The Supervisor, Outbound Contacts represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Supervisor, Outbound Contacts works within...
2 days ago
Americollect - Manitowoc, WI
Director - Call Center Job Description An individual in this position must be able to successfully perform the duties and responsibilities listed below. Reasonable accommodations may be made to...
2 days ago
Emblem Health - Albany, NY
Summary: Assists manager in overseeing the day-to-day responsibilities of telephone performance and coaching/counseling the customer service team. Accountabilities: Monitors staff production and...
2 days ago
NHS Human Services, Inc - Lafayette Hill, PA
Merakey is currently seeking a Call Center Supervisor to join our Merakey Corporate division in our Lafayette Hill, PA location. ABOUT MERAKEY Merakey is a leading developmental, behavioral health...
21 hours ago
The Amynta Group - Bedford, TX
Supervises production operations team charged with delivering industry leading support services to national network of servicing technicians. In addition to daily task management responsibilities...
moments ago
The Home Depot - Tempe, AZ
The Contact Center Supervisor is responsible for ensuring superior service delivery to online customers by directly supervising the daily operational activities of a team of 15 - 20 contact center...
moments ago
RadNet - Bronx, NY
We invite you to come join the RadNet Radiology team as a Call Center Manager....
1 hour ago
OneMain - Wilmington, DE
Functions include Inbound, Outbound and Agent level reporting to support Centralized Servicing, Centralized Collections, Branch Collections and Centralized Sales....
2 hours ago
Premierehire - Carlsbad, CA
Summary:? The Customer Service Lead should be analytical, supportive, and prepared to act as a resource and an escalation point for the customer service team. The Customer Service Lead will assist...
2 days ago
NexGen Agency - Deerfield Beach, FL
If you are tech savvy and into audio and stereo electronic gadgets, we need you _!! NexGen Agency is a fun, fast paced provider of multi-channel white-glove call center services. Our team consists...
2 days ago
DialAmerica - Akron, OH
Job Description If youre ready to build a successful and rewarding career with an industry-leading company, we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah,...
17 hours ago

Call Center Manager Online Courses and Training Opportunities

Learning System Center Configuration Manager
Microsoft's System Center Configuration Manager (SCCM) allows system admins to manage large groups of client operating systems. In addition, it provides remote control, patch management, software...

Learn System Center 2016: Operations Manager
Monitor your operating systems, virtual machines, and applications both onsite and in the cloud. System Center Operations Manager (SCOM) allows you to perform administration and monitoring tasks...

Learn System Center 2016: Virtual Machine Manager
Virtual Machine Manager (VMM) in Microsoft System Center 2016 allows system admins to deploy and control hosts and storage within a virtualized datacenter. In this course, learn how to create and...

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Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.