Call Center Manager Jobs

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1-15 of 389 Jobs
Ashfield Commercial & Ashfield Medical Information - Fort Washington, PA
ure and service of continuous quality improvement, offering creative solutions to client Monitor inbound/outbound customer service calls to ensure script adherence, call integrity, adverse events complia...
3 days ago
BetterJobs - Portland, OR
DaBella Exteriors is the fastest growing home improvement company in the industry, and we are currently looking to add an additional Morning supervisor to our call center team! The Call Center...
3 days ago
RBFCU - Austin, TX
Assist in the prompt resolution of member and employee concerns and questions Demonstrate objectivity toward others views Oversee team development with coaching, call monitoring, feedback and correc...
3 days ago
Houston Methodist Specialty Physician Group - Houston, TX
services such as registration, insurance verification, scheduling etc. In conjunction with call center manager audits staff performance and provides recommendations for coaching and training and feedback...
3 days ago
Parks Heating & Cooling - Indian Trail, NC
You! Because we offer state of the art customer experiences, we need top a top of the line Call Center Manager who genuinely cares about the customer and are not looking for just a job, but a career....
2 days ago
Mercer - Norwood, MA
o client inquiries by sharing extensive knowledge and experience and suggesting responses to resolution of client issues. Monitors e-mail deliverability on all e-mails and tracks usage to identify oppor...
2 days ago
Teleperformance - Fairborn, OH
Fairborn, OH Department Operations Position Title Call Center Manager Report To Director of Operations Job Summary Your Impact Our call center managers are a very important part of our family. Working...
2 days ago
Superior, WI
Job Description Spherion is looking for a hard working Call Center Manager to help a local Superior, WI tech company accelerate and grow! The company is looking for an experienced Manager in customer...
3 days ago
Kloete Group - Nashville, TN
establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and metric analysis to organizational strategic plans, reviews,...
2 days ago
Earth City, MO
Some of your core job responsibilities as the Call Center Supervisor will include: * Monitors inbound call traffic and ensure efficient distribution based on staff availability * Uses workforce scheduli...
1 day ago
Jacksonville, FL
o-day application of organizational policies and procedures Strong problem solving and issues resolution skills Solid organization skills and the ability to manage multiple priorities while working u...
1 day ago
View this Job - Oklahoma City, OK
Call Center Supervisor:Oklahoma City At NTT DATAwe know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in...
1 day ago
Community Dental Care - Maplewood, MN
Community Dental Care seeks bright, welcoming, empathetic new Scheduling Coordinator to join our Call Center! This is a full time position with great benefits! Bilingual candidates preferred....
16 hours ago
DialAmerica - Rochester, NY
Job Description If youre ready to build a successful and rewarding career with an industry-leading company, we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah,...
20 hours ago
Dialamerica Incorporated - North Charleston, SC
Call Center Supervisor, youll be responsible for valuing and inspiring a team of Agents through effective and consistent leadership, relationship building, reward and recognition Specific duties...
20 hours ago

Call Center Manager Online Courses and Training Opportunities

Learning System Center Configuration Manager
Microsoft's System Center Configuration Manager (SCCM) allows system admins to manage large groups of client operating systems. In addition, it provides remote control, patch management, software...

Learn System Center 2016: Operations Manager
Monitor your operating systems, virtual machines, and applications both onsite and in the cloud. System Center Operations Manager (SCOM) allows you to perform administration and monitoring tasks...

Learning System Center 2016 Data Protection Manager
System Center 2016 Data Protection Manager (DPM) provides a centralized, enterprise-class solution for disaster recovery. With DPM, you can back up multiple hosts: Hyper-V, VMware, and Azure...

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Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.