Call Center Manager Jobs

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1-15 of 716 Jobs
Brewer Consultants - Phoenix, AZ
Developing, supporting and mentoring team members through the use of call monitors, team huddles, and monthly employee development plans, ensuring the feedback provided through these tools is accurate...
23 hours ago
Larkin Contractors Incorporated - Gilbert, AZ
Posted on Now Hiring Call Center Supervisors Larkin Contractors in Gilbert, AZ, USA Tasks: - Manages call routing and scheduling to ensure required coverage. - Provides direction to ensure...
23 hours ago
Larkin Contractors Incorporated - Cleveland, OH
Developing, supporting and mentoring team members through the use of call monitors, team huddles, and monthly employee development plans, ensuring the feedback provided through these tools is accurate...
22 hours ago
Larkin Contractors Incorporated - Henderson, NV
Posted on Supervisor Call Center Larkin Contractors in Henderson, NV, USA Responsibilities: Supervises daily work production and flow from direct reports to ensure prompt and effective customer...
22 hours ago
Associated Banc Corporation - Stevens Point, WI
Job Information ASSOCIATED BANK Call Center Team Lead in STEVENS POINT , Wisconsin JOB REQUIREMENTS: Customer Care/ Call Center Team Lead - 2nd shift - Stevens Point (1811696) JOB ACCOUNTABILITIES...
22 hours ago
Empower Federal Credit Union - Syracuse, NY
Role: The primary purpose of this position is to oversee, coach and direct a team of highly skilled Call Center agents ensuring professionalism, high quality service and sales, and quality...
2 days ago
RH (Restoration Hardware) - West Jefferson, OH
We are looking for Seasoned Customer Service Leaders who will be responsible for a variety of tasks, all of which play a key role in delighting our customers and maintaining customer loyalty. The...
1 day ago
Dick's Sporting Goods Incorporated - Coraopolis, PA
. * Conducts daily call monitoring, providing coaching to Teammates to ensure accurate and engaging interactions....
23 hours ago
Bold Business - Saint Petersburg, FL
Posted on Call Center Team Lead Bold Business in Saint Petersburg, FL, USA We are Bold Business, an online business publication and technical service provider helping the worlds leading brands...
1 day ago
Adelante Healthcare - Phoenix, AZ
--Must have at least 2 years of call center management experienceMust have a high school diploma (or GED) from an accredited institutionExperience in customer service, ideally healthcareKnowledge of...
22 hours ago
Acuity One - Towson, MD
Posted on Call Center Team Leader/Trainer Acuity One in Towson, MD, USA Tasks: - Manages call routing and scheduling to ensure required coverage. - Provides direction to ensure accuracy of...
2 days ago
Houston, TX
Posted on Call Center Manager PrideStaff - Houston (Southwest) in Houston, TX, USA Compensation $55,000 to $65,000 Annually Benefits Offered 401K, Dental, Medical, Vision Employment Type Full-Time Why...
2 days ago
Sprintray Inc - West Covina, CA
Were looking for a Call Center manager who knows how to expand our processes and team to offer the best customer support in the world....
2 days ago
Acuity One - Lubbock, TX
Posted on Supervisor Call Center Acuity One in Lubbock, TX, USA Responsibilities: Supervises daily work production and flow from direct reports to ensure prompt and effective customer service...
2 days ago
OfficeTeam - Troy, MI
Ref ID: 02...37 Classification: Customer Service Compensation: $17.00 to $20.00 per hour Call Center Manager We have a great client in Troy looking for Call Center Managers to help oversee their growing...
2 days ago

Call Center Manager Online Courses and Training Opportunities

Call Center Training (Course)
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help participants improve their phone skills...

The Wake Up Call
This course offers a dramatic look at - Close Calls and Near Misses - an important safety topic that is often overlooked. Accidents are often preceded by some kind of close call involving unsafe...

Call Control Course
In this video, we explain what the benefits and best techniques are for demonstrating great telephone call control. This will help in reducing call times and unwanted additional calls. The...

Licensing / Certification

Required or preferred licenses and certifications for Call Center Manager positions.

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Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.