Call Center Manager Jobs

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1-15 of 449 Jobs
Hackensack, NJ
105 Main Street compensation: $70K Gross / Plus Medical - Vacation - Bonus employment type: full-time Position: Call Center Manager (Facilities Management) Duties & Responsibilities Provide oversight...
3 days ago
Family Health Centers of South Florida - Fort Myers, FL
We are seeking an enthusiastic and customer service oriented individual to fill the role of Call Center Manager....
2 days ago
Envera Systems - Sarasota, FL
5 years supervisory experience Previous security experience - preferred (but not required) Previous Call Center experience Proficiency in Microsoft Office; specifically Outlook, Excel, Word Accuracy...
3 days ago
DXC Technology - Madison, WI
Requisition ID : 51168994 Posting Date : 2-18-2019 Category : ES - Services Location : Madison, WI US Schedule : Full Time : Job Description: Job Description This Call Center Manager's primary...
1 day ago
Gainsco Auto - Dallas, TX
Center Experience: Prior underwriting experience in an insurance capacity is required; prior customer service experience is required....
1 day ago
MV Transportation - Niles, IL
MV Transportation is seeking a Call Center Supervisor who will work closely with the Call Center Manager....
2 days ago
Cardinal Credit Union - Willoughby, OH
To ensure members and potential members receive fast, courteous, and accurate service on the telephone. Explains services, responds to problems, and directs members' telephone calls to the...
2 days ago
Univeristy Of Florida - Jacksonville, FL
Scope of the Job Under the direction of the appropriate Call Center manager, supervises and coordinates the day-to-day Call Center activities and personnel issues....
1 day ago
Fairway Holistic Care - Reno, NV
Posted on Team Lead/Call Center Supervisor Fairway Holistic Care in Reno, NV, USA Position Summary This position is responsible for developing and maintaining effective relationships with clients...
17 hours ago
Kohl's - Menomonee Falls, WI
Kohls Call Center Supervisor in Menomonee Falls, Wisconsin, United States Skip to Main Content Mobile navigation menu Post Jobs Search from over 2.3 Million Available Jobs, No Extra Steps, No...
moments ago
Fairway Holistic Care - Jackson, MS
Developing, supporting and mentoring team members through the use of call monitors, team huddles, and monthly employee development plans, ensuring the feedback provided through these tools is accurate...
moments ago
UnitedHealth Group Inc. - Wausau, WI
Like you, UnitedHealth Group is strong on innovation. And like you, we'll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in...
1 day ago
Steward Health Care - Watertown, MA
POSITION SUMMARY: The SMG Primary Care Call Center Manager will implement and manage a team of call center agents that will answer, address, and appropriately triage (if necessary) any patient telephone...
23 hours ago
Professional Placement Services - Beachwood, OH
Successful background check company looking for experienced Call Center Manager. WHAT DOES THIS JOB ENTAIL?...
14 hours ago
ACT - Harlingen, TX
Nature and Scope Position reports to the Manager, Operations. Incumbent has routine contact with all levels of employees, including production, management and support staff. Will at times have...
14 hours ago

Call Center Manager Online Courses and Training Opportunities

Call Center Training (Course)
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help participants improve their phone skills...

The Wake Up Call
This course offers a dramatic look at - Close Calls and Near Misses - an important safety topic that is often overlooked. Accidents are often preceded by some kind of close call involving unsafe...

Call Control Course
In this video, we explain what the benefits and best techniques are for demonstrating great telephone call control. This will help in reducing call times and unwanted additional calls. The...

Licensing / Certification

Required or preferred licenses and certifications for Call Center Manager positions.

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Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.