Call Center Manager Jobs

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1-15 of 333 Jobs
Asurion - Boynton Beach, FL
Center Management (Operations Managers, Directors, etc.)...
2 days ago
Fifth Third Bank - Cincinnati, OH
Job Information Fifth Third Bank, N.A. Commercial Call Center Supervisor - Third Shift in Cincinnati , Ohio Job Description Make banking a Fifth Third better We connect great people to great...
3 days ago
Asurion - Independence, KS
Follows directives from Call Center Management (Operations Managers, Directors, etc.) ?...
1 day ago
Drivetime - Mesa, AZ
Call Center Manager $50,000 Base plus Monthly Bonus Category Bridgecrest Leadership Business Unit Operations Address 7300 E Hampton Ave City Mesa State/Province AZ Postal Code 85209 Country US Overview...
1 day ago
Monster - Princeton, NJ
Job Scope: Our client is seeking a Project Manager who is experienced with leading and planning projects focused in enterprise Cisco Call Center solutions. This role is to lead, develop, plan,...
3 days ago
Magellan Health Services - West Sacramento, CA
#LI-KB1 General Job Information Title Call Center Manager & MCP Liaison Grade 25 Job Family Pharmacy Group Country United States of America FLSA Status United States of America (Exempt) Recruiting Start...
3 days ago
Farmers Insurance Group - Phoenix, AZ
We are Farmers! Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive...
2 days ago
MGM Resorts - Las Vegas, NV
Assist Call Center Management in fulfillment of all incentive programs. Assist Call Center Management in preparing and hosting activities in support of all MGM Resorts International properties....
2 days ago
Answernet - Billings, MT
Must have 3+ years of call center management experience....
1 hour ago
Hood River, OR
compensation: salaried employment type: full-time myMTMcare is hiring for a Call Center Manager in our Hood River, OR office. Please visit the link below to view the job description. ......
2 days ago
Berkshire Bank - Worcester, MA
Works with Call Center Manager to establish appropriate goals and objectives....
2 days ago
Storagemart - Columbia, MO
Monitors queues and tracks calls. Motivates, coaches and encourages phone representatives through positive communication and feedback....
1 day ago
Frontier Communications - Thousand Oaks, CA
ABOUT FRONTIER COMMUNICATIONS: Frontier Communications Corporation (NASDAQ: FTR) is a leader in providing communications services to urban, suburban, and rural communities in 29 states. Frontier...
2 days ago
Health Alliance Plan of Michigan - Detroit, MI
To supervise, organize and coordinate the HMO, Medicare Advantage and Federal Government call center operations associated with HAP's Customer Service Department, which includes lobby,...
2 days ago
Graton Resort & Casino - Rohnert Park, CA
The Call Center Supervisor position is responsible for assisting the Call Center Manager in overseeing the overall call center operations....
1 day ago

Call Center Manager Online Courses and Training Opportunities

Introduction to Data Analytics for Managers
Through a combination of lectures, business case studies, and hands-on learning this course provides an introduction to data analytics techniques and their application in business. The case...

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...


CERTaIN: Patient-Centered Outcomes Research
In this course, you will learn about the characteristics of CER/PCOR, compare and contrast CER/PCOR studies and randomized controlled trials, and you will hear how PCOR researchers have overcome a...

Licensing / Certification

Required or preferred licenses and certifications for Call Center Manager positions.

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Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.