Call Center Manager Jobs

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1-15 of 579 Jobs
CSRA, Inc. - Raleigh, NC
Clearance Level Must Currently Possess: No Active Clearance Required Clearance Level Must Be Able to Obtain: No Active Clearance Required Suitability: No Suitability Required Job Family: Customer...
3 days ago
Trinity Health - Ann Arbor, MI
Department: 16105_78110 Communications - Operators-SJ Expected Weekly Hours: 40 Shift: Day Shift Position Purpose: Job Description Details: Saint Joseph Mercy Health System, one of the nation's...
3 days ago
MultiCare - Auburn, WA
The Call Center Supervisor is responsible for overseeing and supervising the Specialty Clinics and Primary Care Physician (PCP) scheduling operations and functions. This is a first line...
2 days ago
The Call Center Group - Southington, CT
Reporting into the First Vice President of Client Services, the Call Center Manager will be responsible for managing their Call Center Solution servicing the customers and members of their clients....
2 days ago
PFSweb, Inc. - Dallas, TX
center management experience Knowledge of OMS software Familiarity with Avaya, Uptivity, IEX, ICA, Bold Chat, Kana Altria experience preferred Pre-employment background screening will be conducted....
2 days ago
Middleburg Heights, OH
compensation: Salary plus regular bonuses, medical, 401k and more employment type: full-time Multi-location regional company is looking for an experienced call center manager for its Cleveland based...
3 days ago
American Directions Incorporated - El Paso, TX
Primarily responsible for running the Call Center through the weekend. * Skills: Market Research; Call Center Experience; Customer Service; Strong Computer Skills: Strong Interpersonal & Communication...
19 hours ago
Metropolitan Life Insurance Company - Cary, NC
Call Center Lead - Resource Management Apply now Date Posted: Apr 15, 2019 Location: Cary, NC, US, 27513 Company: MetLife Job Location: United States : North Carolina : Cary Summary of...
23 hours ago
The Nagler Group - Boston, MA
The Nagler Group, a BANKW Staffing company that specializes in HR, Admin, and Legal Staffing is working with a local non-profit as they continue to build out their call center department. Due to...
3 days ago
Anaheim, CA
The Call Center Manager helps as the first contact to welcome, assist and book leads with all clientele....
16 hours ago
Pacer International - New York, NY
Logistics done differently. At XPO Logistics, exceptional customer service is at the heart of our success. As the Call Center Supervisor, you will manage a team of service representatives and...
1 day ago
Rochester Regional Health - Rochester, NY
Job Description/Responsibilities: The Medical Record Intake Team Lead will oversee a team of Medical Record Intake (MRI) Specialists in day-to-day operations. Medical Record Intake Specialists...
2 days ago
MAXIMUS, Inc. - Kansas City, MO
ResponsibilitiesMAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health...
3 days ago
Faneuil - Orlando, FL
Description Overview of Role/Job Purpose: A Supervisor will be responsible for supporting the Asembia call floor and ensuring the CSR are developed/coached. This position will support the...
2 days ago
Captaico - Tempe, AZ
Bilingual in Spanish or another language preferred. 5+ years of related experience in healthcare, managed care, business administration, or call center management ....
3 days ago

Call Center Manager Online Courses and Training Opportunities

Call Center Training (Course)
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help participants improve their phone skills...

The Wake Up Call
This course offers a dramatic look at - Close Calls and Near Misses - an important safety topic that is often overlooked. Accidents are often preceded by some kind of close call involving unsafe...

Call Control Course
In this video, we explain what the benefits and best techniques are for demonstrating great telephone call control. This will help in reducing call times and unwanted additional calls. The...

Licensing / Certification

Required or preferred licenses and certifications for Call Center Manager positions.

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Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.