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Veteran Contract Services LLC
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Atlanta, GA
Position Summary The Call Center Supervisor (Remote) is responsible for supervising and coordinating activities of workers providing telephone customer support services by performing the following...
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1 day ago
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Edison, NJ
This is a temporary position This person will provide support services to the Call Center Manager by (1) Ensuring calls are audited for quality standards, (2) Providing training support for Call Center...
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1 day ago
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Penske Automotive Group
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Roswell, GA
Center Supervisor (Service Dept) - United BMW in Roswell , Georgia Summary/Objective The BDC Supervisor is responsible for supervising the work of the BDC Representatives who perform a wide range of inbound...
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3 days ago
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Pentagon Federal Credit Union
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Papillion, NE
Senior Manager, Call Center Training Summary PenFed is hiring a Senior Manager, Call Center Training in Papillion, Nebraska. The primary purpose of this job is to be responsible for driving the...
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1 day ago
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IKEA North America Services, LLC
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White Marsh, MD
Your tasks will include: Actively contributing to the development of the IKEA customer support center business plan and ensuring it is aligned with IKEA global directions, the country's priorities...
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1 day ago
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Pacer International
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Marietta, GA
As the Call Center Manager, you will serve customers by planning and implementing call center strategies and operations, improve systems and processes, and effectively manage your team....
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1 day ago
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Health Plan of San Mateo
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South San Francisco, CA
Take ownership of escalated provider calls....
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1 day ago
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NRG Energy
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Dallas, TX
Job Summary: The Security Call Center Manager position will be responsible driving sales, training / coaching agents and managing the day-to-day operations....
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5 hours ago
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Heritage PHCE
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Auburn, NH
We are Looking for a Call Center Manager to Join our Team If you're looking to work at a growing, family-owned company that seeks to live out its core values every day, keep reading....
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3 days ago
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WidePoint
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Fairfax, VA
Center Management: 2 years (Preferred) Call Center: 1 year (Preferred) Customer Service: 2 years (Required) Call Center Supervisor: 1 year (Preferred)...
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1 day ago
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Lafayette General Health
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Lafayette, LA
SUMMARY: The Call Center Manager is responsible for the day to day operations of Call Center housed within the Patient Access Services Department ensuring successful delivery of patient and provider...
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2 days ago
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Software
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Dublin, OH
Good communication skills Customer service experience required Call center experience preferred Ability to perform unique and/or complex administrative, technical or support tasks Software...
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19 hours ago
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Ascendo Resources
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Miami, FL
The Call Center Manager must be willing to train and develop our representatives, as well as seek new talent and must be familiar with call center software....
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22 hours ago
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PFSweb
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Dallas, TX
center experience High School Diploma or equivalent Must have the ability to multitask and manage changing problems in a fast paced, multi-skill team environment Job Location Dallas, Texas, United...
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11 hours ago
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Dallas, TX
compensation: Guaranteed base + commission + sales bonus employment type: full-time Aggressive and self-motivated professionals needed NOW!!!! 1 Year of outbound calling experience preferred. -...
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2 days ago
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Conference Calls-You Can Present Well On Any conference Call
Imagine knowing that you can be great every time you present on a conference call. Wouldn't it be comforting to know that...
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Required or preferred licenses and certifications for Call Center Manager positions.
The following top skills are often required or desired to land a Call Center Manager position
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Top hiring companies for Call Center Manager positions
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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