Call Center Manager Jobs

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1-15 of 210 Jobs
Aerotek - Owings Mills, MD
Aerotek is hiring for multiple call center supervisors for a contract to start IMMEDIATELY in Windsor Mill, MD . Job responsibilities: Supervise the work of customer service employees to ensure...
2 days ago
Adelante Healthcare - Phoenix, AZ
POSITION SUMMARY Position is responsible for maintaining a caring and receptive patient environment, and an effective, efficient, and productive department. Entry level leadership role,...
17 hours ago
United Health Group - Baltimore, MD
Job Keywords: Call Center Manager, Telecommute, Telecommuter...
8 hours ago
Port Richey, FL
Apply Email job Snapshot DialAmerica, Inc. Career Rookie Company: US-FL-Port Richey Location: Full-Time Employee Employment Type: Year Pay Type: N/A Pay Rate: Other Store Type: Job Description Job...
3 days ago
Faneuil - Irvine, CA
Description The Call Center Manager position provides a consultative role for the overall profitability, growth and client satisfaction of the account along with other duties as assigned by the Program...
1 day ago
MAXIMUS, Inc. - Hattiesburg, MS
.- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.- Monitor performance goals and objectives for the contact center staff and complete...
2 days ago
The Newell Group - Boston, MA
Reputable healthcare company seeking Director of Call Center Outreach in Norwell, Massachusetts. Make a difference with this wellness provider who offers comprehensive solutions by integrating...
1 day ago
Sharp HealthCare - San Diego, CA
Knowledge of call center principles and operations including technology such as Automatic call Distribution Systems, Workforce Management and call recording systems....
23 hours ago
Catasys, Inc. - Los Angeles, CA
center experience highly preferred Experience with Salesforce or other CRM experience Certification or license in the Healthcare field Background in healthcare/wellness All work from home opportunities...
23 hours ago
Workspend Inc. - Jacksonville, FL
Typical qualifications would be equivalent to: Qualifications 3-5 years experience in customer service experience in lead or Sr. role 2-4 years of call center experience High School diploma; an equivalent...
2 days ago
BJC HealthCare - Saint Louis, MO
Job ID: 1191130 Employment Status: Full-Time More Information: For more than 130 years, St. Louis Children's Hospital has provided exceptional care for children in all 50 states and 80 countries...
1 day ago
Isanti, MN
compensation: Depending on Experance employment type: full-time Telemarking / Call Center Manager Please send a resume to apply....
1 day ago
UnitedHealth Group - Maryland Heights, MO
Practice Clinician visit Perform side by side call handling evaluations / monitoring your team's call activities and performing QA on calls Mentoring staff and overseeing the team's activities Answering inbound...
6 hours ago
ServiceMaster - Tampa, FL
Job Description Position Overview Responsible for supervising and coaching a team of associates in providing quality service for inbound and/or outbound telephone calls....
2 days ago
ServiceMaster - Glendale, AZ
Job Description Position Overview Responsible for supervising and coaching a team of associates in providing quality service for inbound and/or outbound telephone calls....
2 days ago

Call Center Manager Online Courses and Training Opportunities

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...

Introduction to Data Analytics for Managers
Through a combination of lectures, business case studies, and hands-on learning this course provides an introduction to data analytics techniques and their application in business. The case...

Management and Leadership: Growing as a Manager
Understand the foundations of management and leadership

This online course will provide an introduction to the foundation skills and knowledge you need when becoming a manager.

It has...

Licensing / Certification

Required or preferred licenses and certifications for Call Center Manager positions.

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Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.