Call Center Manager Jobs

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Episource LLC - Tampa, FL
Episource Quality Assurance Supervisor will support in overseeing the call center Quality Assurance and Training Division. The QA Supervisor will implement effective methodology for quality...
3 days ago
T.Webber Plumbing, Heating, Air & Electric - Cold Spring, NY
Webber is currently looking for an entrepreneurial Call Center Manager to join our family....
1 day ago
Victra - Verizon Authorized Retailer - Winterville, NC
Call Center Supervisor Job Description Do you enjoy developing others? Are you motivated to answer questions, handle complaints, and provide support for customers ? Victra is Verizon's trusted...
1 day ago
Publishing Concepts - San Antonio, TX
Inside Sales Call Center Manager Frontline leadership for Insides Sales Agents Lead and coach a team of 18-25 professional inside sales associates in achieving sales targets in an inbound warm lead...
23 hours ago
Visionsoft International - Columbia, SC
Position Description: Overview: Our client is seeking a Technical Call Center Manager with IVR experience....
moments ago
DealerOn, Inc. - Rockville, MD
About Us: We are a young and fast-growing online marketing company, which provides website services to automotive dealerships across North America and Canada. We help our customers sell more cars...
3 days ago
AHS American Home Shield Corp - Phoenix, AZ
Position Overview Coaches and manages assigned team within the call center. Develops, implements and executes policies and procedures. Ensures operational efficiency, customer satisfaction,...
1 day ago
VXI Global Solutions - Lubbock, TX
Partner with Workforce Management to ensure staffing and production remain at appropriate levels. Maintain constant and open communication with all stakeholders....
22 hours ago
MMC Group LP - Irving, TX
Preference will be given to candidates with Genesys experience The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service...
Remote Work
21 hours ago
U.S. Bancorp - Irving, TX
Sr. Project Manager/Project Manager 6 (Mortgage, Call Center and/or Consumer Collections) U.S. Bank is transforming how we work with and deliver value to our customers. We are looking for great...
1 day ago
Shield Healthcare - Santa Clarita, CA
Center Manager What is this?...
1 day ago
MAXIMUS - Hampton, VA
The Call Center Manager serves as the day-to-day operational point of contact for the MAXIMUS project customers day-to-day managers....
20 hours ago
Entech Staffing Solutions - Farmington, MI
Entech Staffing Solutions is seeking a full-time Call Center Manager located in Farmington Hills, MI....
3 days ago
NORC at the University of Chicago - Wichita, KS
Assistant Call Center Manager - Wichita, Kansas Apply now Job no: 495632 Work type: Regular Full-Time Location: Wichita, KS Capability Area: Call Center Management JOB DESCRIPTION: NORC is looking for...
1 hour ago
North Texas Tollway Authority - Plano, TX
The call center manager is responsible for coaching, mentoring, and developing supervisors and team leads in the contact center....
1 day ago

Call Center Manager Online Courses and Training Opportunities

Effective Questioning for Call Handlers

Learn the importance of effective questioning for call handlers

How an...

Call Center Training (Course)
Call Center Training program at Coggno helps all participants in improving their phone skills which will make them more confident, improve sales, and also helps in gaining new customers while...

Product Manager
Envision and lead the product strategy of industry-defining products, and learn to successfully bring them to market. Influence the execution of product development as a Product Manager, one of...

Licensing / Certification

Required or preferred licenses and certifications for Call Center Manager positions.

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Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.