Call Center Manager Jobs

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Sodexo - Lakewood, CO
Sodexo Quality of Life Services Sodexo at St Anthony Hospital, 11600 W 2nd Pl, Lakewood, CO 80228. Location next to RTD Light Rail W stop at Federal. Discounted Rail Passes offered for employees...
3 days ago
AHS American Home Shield Corp - Phoenix, AZ
Position Overview Coaches and manages assigned team within the call center. Develops, implements and executes policies and procedures. Ensures operational efficiency, customer satisfaction,...
2 days ago
San Diego, CA
center experience in a dental industry is highly preferred 2+ Years supervisory or lead experience (to include direct coaching and counseling) Demonstrated experience handling escalated callers, service...
2 days ago
Sodexo Frontline - Denver, CO
Sodexo Quality of Life Services Other Details Job Overview: The Supervisor Facilities may work in any type of facilities location on client premises. This individual provides supervision at the...
3 days ago
Rollins, Inc - Phoenix, AZ
center experience preferred We require the ability to pass a drug screen Why choose us?...
2 days ago
Bank of America Corporation - Newark, DE
Job Description: Line of Business Role Description Workforce Management Oversee and lead the administration of forecasting and staffing plans Proactively identify, analyze, remediate or modify operational...
1 day ago
Kansas City, MO
Originally a staffing agency, we have evolved into a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources...
1 day ago
Variq Corporation - Rockville, MD
Please enter a location. --> Search Terms: Help Desk - Call Center Manager Edit Skill: Help Desk,Call Center,Manager,IP,Security Rockville, MD Search Terms Please enter a search term....
1 day ago
Tana Industries - Boise, ID
Job Types: Full-time, Part-time, Temporary Salary: $15.00 to $17.00 /hour Experience: relevant: 1 year (Preferred) Call Center: 1 year (Preferred) Call Center Management: 1 year (Preferred) Education...
1 day ago
Teleperformance - Edinburg, TX
EXPERIENCE Three years of call center management experience with two years in inbound operations management....
1 day ago
Consumers Credit Union - Gurnee, IL
Diploma or Equivalency is required At least 2 years of professional leadership experience in a fast-paced, challenging, and service-oriented environment (Financial or Call Center experience is NOT required...
1 day ago
Akron, OH
compensation: $10+ per hour employment type: full-time THE COMPANY A home improvement company that has over 20 years of experience in the industry. We are seeking motivated, organized, and dynamic...
19 hours ago
Bank of America - Phoenix, AZ
Required Skills 5-10 year experience in managing functions that support call center activity such as workforce management, analytics, reporting, and process improvement 5-10 year experience in project...
1 day ago
Vail Resorts - Broomfield, CO
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team....
1 day ago
Ciox Health - Phoenix, AZ
Overview This position serves as a working supervisor with oversight and management of all call center associates and functions as they relate to maintaining quality of HealthPort services and...
6 hours ago

Call Center Manager Online Courses and Training Opportunities

Empathy and Emotional Intelligence at Work
One of the key insights from the science of happiness is that our own personal happiness depends heavily on our relationships with others. By tuning into the needs of other people, we actually...

Introduction to Accounting
The performance of a business and its management team is largely based on information provided in the financial statements. It is essential that managers understand the effects of their decisions...

Get Beyond Work-Life Balance (Inclusive Leadership Training)
Do you ever struggle to manage work and the rest of your life? You are not alone. Men and women all over the world are trying to figure out the impossible work-life “balance” and instead achieve...

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Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.