Call Center Manager Jobs

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1-15 of 337 Jobs
AIG - Houston, TX
Customer Service or Call Center experience a must. Demonstrated excellence in communication skills, both oral and written. Demonstrated high energy level and a positive attitude....
2 days ago
AHS American Home Shield Corp - Phoenix, AZ
Job Description: Position Overview Coaches and manages assigned team within the call center. Develops, implements and executes policies and procedures. Ensures operational efficiency, customer...
1 day ago
DEEGIT, INC. - Tampa, FL
Experience in managing large call center operations team of 100 – 120 resources in outsourced environment Experienced in Financial servicing or origination customer service environment is a must...
1 day ago
AHS American Home Shield Corp - Lagrange, GA
Job Description: Position Overview Coaches and manages assigned team within the call center. Develops, implements and executes policies and procedures. Ensures operational efficiency, customer...
1 day ago
UnitedHealth Group - Minneapolis, MN
Candidates are required to pass a drug test before beginning employment. "" Keywords: Call Center Manager, Optum, OptumServe, CCN, work at home, work from home, WAH, WFH, remote, telecommute, hiring...
Remote Work
2 days ago
Northwest Center - Seattle, WA
Director, the Call Center Manager will have direct oversight of call center operations in our various offices and for providing exceptional customer service....
2 days ago
Careerbuilder US - Travelers Rest, SC
We are looking for a Call Center Director that will be the liaison between our company and its current and potential customers. * Enables and motivates team members to deliver exceptional client...
1 day ago
AppleOne - Kerhonkson, NY
Remote Supervisors needed to support the Vaccination Efforts in NYS. Oversee teams of remote call center agents from all over NYS. Background & Experience Required: Associate Degree or equivalent...
1 day ago
FirstGroup plc - Indianapolis, IN
Call Center Manager - Dispatching and Scheduling Experience Required NOTE: The following position is for proposed new business within First Transit....
19 hours ago
Ems Incorporated - Omaha, NE
Job Information EMS Call Center Supervisor - Technical in Omaha, Nebraska Call Center Supervisor - Technical At EMS, we Contact Center differently. We support our customers and clients every step...
1 day ago
Packsize LLC - Salt Lake City, UT
Technical Service Manager Packsize International is looking for a Technical Service Manager to join our team, as we develop innovative solutions to revolutionize a trillion-dollar industry. The...
13 hours ago
University of Maryland Faculty Physicians - Baltimore, MD
Directs, supervises, and coordinates the daily operations of the Call Center to assure efficient operations. Manages the coordination of patient appointments and assessments of chief complaint to...
14 hours ago
PPD - Wilmington, NC
Summarized Purpose: Manages the day-to-day operations of the program team. Supports staff members so that contracted services are provided in accordance with client and PPD Medical Communications...
1 day ago
Jackson Hosptial & Clinic - Montgomery, AL
The Call Center Coordinator is responsible for answering all incoming calls for the Jackson Clinic primary care physician offices which include but not limited to appointment scheduling,...
9 hours ago
Atrius Health - Riverside, CA
Call Center Manager, Ops Svcs - River Region- FT-IM- IM Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that we can...
17 hours ago

Call Center Manager Online Courses and Training Opportunities

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Call Center, The Essential guide
Course Description58% of Customers stop doing business with companies simply because of a bad interaction with a call center according to Harris Interactive. 78% of customers abandon a sale...

Salary for Call Center Manager Jobs in Ashburn, VA

This is the average annual salary for Call Center Manager jobs in Ashburn, VA as reported by the BLS.


Highest Education Level

Call Center Managers offer the following education background
  • Bachelor's Degree (37.3%)
  • High School or GED (21.1%)
  • Associate's Degree (13.6%)
  • Master's Degree (12.4%)
  • Vocational or Certification (11.2%)
  • Some College (3.0%)
  • Doctorate Degree (0.9%)
  • Some High School (0.5%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

Top Hiring Companies

Top hiring companies for Call Center Manager positions

Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.